IT Process Automation Blog

Welcome to Ayehu blog! Your online source of knowledge and know-how for automation & orchestration. Stay tuned for latest news & reviews, best practices, whitepapers, ebooks, video tutorials and webinars.

Join our Webinar – How Slackbots & Ayehu Add Automation to BMC Helix Remedyforce – Wednesday March 18, 2020

March 5, 2020/in News & Events /by Michal Itzhaki

Please join us on Wednesday March 18, 2020 as we demonstrate how simple it is to integrate Slack’s best-of-breed chatbot tool into BMC Helix Remedyforce, then turn that combination into a powerful force multiplier for your IT staff by incorporating Ayehu’s automation engine to provide end users an entirely new self-service support channel.

Automation Anywhere and Ayehu Collaborate to Provide an End-to-End Intelligent Automation Solution

March 3, 2020/in Artificial Intelligence/Machine Learning, IT Process Automation, News & Events /by Ido Sarig

San Jose, CA, March 3rd, 2020 – Ayehu, the leading provider of IT Process Automation today announced a collaboration with Automation Anywhere, a leading provider of robotic process automation (RPA), to provide enterprises with an intelligent, fully autonomous solution that handles common, repetitive tasks. By implementing end-to-end automation, it alleviates service employees to focus on […]

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How AI is Revolutionizing the IT Support Role

February 27, 2020/in Artificial Intelligence/Machine Learning, Chatbots, IT Process Automation, Virtual Support Agents /by peter lee

Over the past several decades, the role of IT support has evolved from basic plug-and-play transactions to handling much more complex tasks and workflows. Unfortunately, the pace of technological change and demand for faster, more accurate and more seamless service has also evolved – in many cases, beyond what human agents are capable of. Furthermore, […]

Slash MTTR with Intelligent Automation for AIOps

February 25, 2020/in Artificial Intelligence/Machine Learning, Chatbots, IT Process Automation, Webinar Recap /by Guy Nadivi

There seems to be confusion in the marketplace about the term “AIOps” as far as what it means exactly, but there’s much less confusion about what it can do – Improve IT’s customer satisfaction scores by reducing noise, lowering call volume to the service desk, and slashing MTTR. These are the types of benefits every […]

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How to Future-Proof Your Business with Intelligent Automation

February 20, 2020/in Artificial Intelligence/Machine Learning, Digital Transformation, IT Process Automation /by Gabby Nizri

Automation has become a staple in IT operations. Yet, despite its prevalence, many of the automated processes currently being used are antiquated. The fact is, IT infrastructures have evolved substantially over the past decade or so, and continue to do so at a rapid pace. In order to maintain a high degree of integrity, automated […]

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7 Tips to Win the IT Talent War

February 18, 2020/in Artificial Intelligence/Machine Learning, Best Practices, IT Process Automation /by Gabby Nizri

As any IT leader will acknowledge, attracting top talent is only half the battle. It’s keeping them on that’s the real challenge. And with an average employee tenure of only about 3 years, it’s a serious concern for many organizations across the globe. Add in the complex, fast paced and highly stressful role of IT […]

4 Steps to Intelligent Process Automation Breakthrough

February 13, 2020/in Artificial Intelligence/Machine Learning, Digital Transformation, IT Process Automation /by Ido Sarig

Intelligent process automation is rapidly transforming the global economy, delivering momentous gains to enterprises that adopt it at scale. One recent article by McKinsey revealed that some organizations have been able to automate 50 to 70 percent of their workflows, generating ROI that reaches into the triple-digits. In addition to cutting costs, intelligent process automation […]

About the Author

Gabby Nizri, Co-Founder, CEO of Ayehu With nearly 20 years’ experience in technology innovation, Gabby is the driving force behind Ayehu. His multidisciplinary background in product engineering, sales and professional services brings together key elements necessary to deliver the company’s IT process automation solution that has proven to be a force multiplier for businesses facing operational IT and cyber security challenges. Since co-founding the company, Gabby has advanced his thought leadership in IT automation and been dedicated to setting the company on a path to strong growth and validation. The Ayehu platform continues to earn accolades from customers, partners and industry experts including Gartner, Red Herring and Deloitte. Prior to founding Ayehu, Gabby held various operational and management positions at successful Israeli technology enterprises including Infogate Online Ltd, Webmaster and Walla Communications Ltd.

About Ayehu

Ayehu’s no-code Intelligent Automation and Orchestration platform is a force multiplier for IT Operations, helping Enterprises save 95% on time handling alert resolution, and achieve 35% cost reduction of labor-intensive routine tasks, while maintaining greater control over enterprise infrastructure – whether on-premise or in the cloud. Among our 220+ Enterprise customers, large MSPs such as Cognizant, Capgemini, Amdocs and LTI, are using Ayehu’s platform for its digital labor, increasing margins and operational efficiency by sending robots to work.