Managed Service Providers (MSP’s) are among the biggest beneficiaries of IT process automation. When your business involves managing thousands of servers running an equal or greater number of complex applications and accompanying databases, you need all the automation you can get just to keep up with your environment’s needs.
IT process automation for Managed Service Providers
With IT process automation Managed Service Providers get ahead of the curve and not only remediate incidents automatically, but run automated preventive maintenance jobs that minimize the number of incidents occurring in the first place. Even better, IT automation provides a competitive advantage to MSP’s who need to offer guaranteed SLA’s, but don’t want to increase the budget for additional hires. MSP’s seeking ways to improve their service levels, optimize their resources, and increase their profits should make IT process automation a core part of their infrastructure stack.