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1

How IT Automation Can Be an Insurance Policy for Organizations Relying on MSPS with India Operations

The recent health crisis has brought to light the unpreparedness of many organizations in terms of ability to pivot and adapt to a completely new way of working. Much of the emphasis has been placed on helping companies make the transition to work-from-home as quickly and seamlessly as possible. But one area of concern that’s […]

2

Best Practices for Managing a Remote Workforce

The latest health crisis has forced many organizations into making the transition to remote work much more urgently than many would have liked. As such, a scramble to manage the logistics, like what kind of equipment will be needed, how to provision remote workers and how to maintain maximum data security have become the focus. […]

3

How Virtual Agents Can Help Businesses Thrive in the Face of Uncertainty

As the world is currently in the throes of battling the latest global health crisis known as COVID-19, the way organizations conduct business has changed suddenly, and perhaps permanently. Businesses across just about every industry and sector are facing two primary challenges: significant spikes in demand for IT support and the need to prepare for […]

5

Bridging the gap of automation potential in the Nordics

TietoEVRY and Ayehu announce partnership around intelligent application automation. Ayehu, a leader in intelligent automation, and TietoEVRY, the leading Nordic software and services company today announced a partnership to deliver transformative IT process automation solutions to enterprises whose top priority is an improved user experience and a happier future work environment. As the core of […]

6

How Slackbots and Ayehu Add Automation to BMC Helix Remedyforce

BMC Helix Remedyforce is a version of the BMC Remedy platform popular among organizations already using Salesforce.com, making it easy to deploy rapidly for IT organizations who value being nimble. Since that’s a growing segment of the market, and given the surge of interest in chatbots, BMC and Ayehu have partnered to showcase how to […]

8

COVID-19 and Remote Working – 5 Essential Factors for Companies to Consider

A month ago, the economy was rolling along. Enter COVID-19 and suddenly everything seems to be grinding to a halt, with organizations scrambling to stay afloat and avoid disruption as much as possible. One primary way this is being accomplished is by enabling employees to work remotely. That being said, many companies were not adequately […]

9

A Surprisingly Simple Solution to Avoid Being Crippled by Coronavirus

Since its initial outbreak in China, the COVID-19 (a.k.a. coronavirus) has begun rapidly proliferating across the globe. Italy is on lockdown, Iran is teetering on the brink of crisis and the United States is bracing itself for a widespread and potentially devastating national outbreak. And this pandemic situation is spreading more than just sickness and […]

10

5 Ways IT Automation Can Help Your Organization Survive the Coronavirus

With the number of people infected with the coronavirus (COVID-19) nearing a hundred thousand worldwide and the death toll steadily rising, there’s no question that we’ve got a pandemic situation on our hands. In the face of fear and uncertainty, more and more organizations are curbing corporate travel and turning to remote work arrangements in […]