IT Process Automation Super Hero of the Month

IT Process Automation Super Hero of the Month

Ayehu Names Alon Senderovitz of Strauss Group as IT Process Automation Super Hero of the Month.

IT Process Automation Super Hero of the Month

Palo Alto, September 27, 2012 – Ayehu, industry leader and creator of eyeShare IT process automation software has announced its nomination of Alon Senderovitz as the Super Hero of the Month for IT Process Automation. Senderovitz is being rewarded for his exceptional team management ability and his proactive approach to automating the many daily tasks of his team, thereby improving productivity for his organization as a whole.

Alon Senderovitz is the SAP professional services team manager of Strauss Group, who implemented eyeShare to automate their IT operations approximately 2 years ago. Prior to switching to eyeShare, Senderovitz’s team had to rely on time consuming manual VB scripts. Additionally, managing daily SAP tasks on multiple systems consumed a lot of time on a daily basis. Finally, the monitoring systems they used previously sometimes triggered false alarms and didn’t always identify the cause of the problem. The result was a significant and ongoing waste of time and resources.

Senderovitz recognized the need to automate the repetitive daily tasks on a centralized system and reduce or eliminate false alerts. He began working with Ayehu to develop a solution that would meet these needs, and shortly thereafter implemented eyeShare. Almost immediately he saw positive results. Not only did the software greatly improve productivity by automating workflows, but the alert notifications and escalations process all but removed the possibility of costly and time consuming false alerts.

As part of day to day operations, eyeShare checks for database replication and helps validate consistent data replication to the DR site. Additionally, it helps Strauss to validate that all of their systems are available following necessary weekend back-ups. When a problem is identified, it can be addressed and resolved quickly. In fact, Strauss credits eyeShare with a 90% reduction in their mean time to recovery.

“The eyeShare product specifically addressed our pain points, which made it feel completely customized. Daily SAP BASIS tasks are now performed automatically and are easily tracked on status reports” comments Senderovitz. “It also helps us filter false alerts from our monitor systems. When an alert is triggered, eyeShare checks for the root cause and sends notifications with the exact error. Moreover, eyeShare has become a standard tool replacing old scripts we used in the past, and is easy to use for every team member. We really couldn’t ask for a better product!”

The Super Hero of the Month program is dedicated to recognizing one member of the IT industry who is doing their part to lead their organization to the IT of tomorrow and pioneering the process of automation.

About Strauss Group

Strauss Group is recognized as Israel’s second-largest Food and Beverage Company. Over the past few years, Strauss Group has developed into an international corporation with a steadily growing part of its business conducted outside of Israel. The Group employs 11,600 people and operates nineteen production sites in sixteen countries. For more information, please visit www.strauss-group.com.

About Ayehu

Ayehu Software Technologies Ltd. develops and markets eyeShare, a lightweight, enterprise-grade product for unified incident management. Deployed at major enterprises and supporting thousands of business users, Ayehu eyeShare helps IT professionals identify and resolve critical incidents up to 90 percent faster, minimizing their impact to the business and saving time for IT operations teams. For more information, please visit www.ayehu.com





5 Ways to level up your service desk using it process automation