Ayehu’s New Advanced Features in NG v1.5 [Webinar Recap]

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Author: Guy Nadivi

In response to growing user requests to add more flexibility to the Ayehu NG automation platform, Ayehu has released NG v1.5. This release will significantly expand the scope of what you can automate in your environment, all from a single pane of glass, and we think that makes it a real game changer in the IT orchestration and automation market.

If you’re an existing user of Ayehu NG, or even if you’re just thinking about trying us on for size, you probably know that one of the core strengths of our solution is how easy and quickly you can plug Ayehu into various ITSM platforms, cyber security tools, operating systems, messaging and notification tools, and increasingly chatbots and AI services. Almost all of these integrations can be activated seamlessly without writing a single line of code.

And the purpose of providing you with all these pre-built integrations and connectors that make up our ever-expanding ecosystem, is to simplify your ability to orchestrate automation across any platform in your environment. All from a single pane of glass!

So, here’s what’s really exciting about this new version of NG. We’ve added a “Do It Yourself” capability to allow you to build your own platform-specific activities without the need for Ayehu to do it for you.

From the feedback we’ve received, that’s really going to appeal to those of you who aren’t afraid to roll up your sleeves, do a little coding, and craft your own specific intelligent IT automation activities.

In fact, when you see how easy we’ve made it to build your own activities, we think some of you non-coders might even be tempted to take a crack at it yourself and perhaps fulfill some aspirations on your personal automation wish list.

Without further ado then, let’s dive into what’s new in our latest release of NG, v1.5:

  • Activity Designer – This is the big one. It’s a new feature designed to give users the option to build their own activities, which marks the first time they’re not relying on us to build an activity. You already know we provide an Out-Of-The-Box library of more than 500 no-code, pre-built activities. With the Activity Designer though, customers can now independently develop or modify existing activities in Python, C# or .Net to extract further value through customization that meets specific needs.
  • GitHub Community Repository – Ayehu now has a new community on GitHub that contains more than 100 of Ayehu’s workflow templates, as well as source code for built-in activities. Customers can use this in conjunction with the Activity Designer to create custom activities based on existing pre-built workflows. The GitHub Community Repository also provides free access to other peer-developed workflow templates and activities which have already been created and contributed to the community. 
  • Ayehu Academy Advanced Courses – We now have two new Ayehu Automation Academy courses – Activity Designer Essentials and Advanced Activity Designer. Together, these courses help train and certify developers in creating new activities using the Activity Designer. The Academy has already certified nearly 1,000 IT automation engineers since its inception earlier this year.

Let’s talk a bit more about the Activity Designer.

Typically, when building a workflow you simply drag and drop activities onto a canvas, and position them in the order you want them to execute. There’s no coding, scripting, or programming of any kind required. All you have to do is configure any particular activity by entering some parameters into a popup window, as shown in the image below:

With the new Activity Designer, you can build your own activities from scratch, in Python, C#, or .NET. We believe this will typically be for a system we haven’t integrated yet, perhaps some home-grown in-house application. But it can also be used to create new custom activities for an existing integration, like ServiceNow or SolarWinds. This is a big deal because now organizations will be able to take previously unintegrated systems and incorporate them into enterprise-wide orchestration and automation via Ayehu’s single pane of glass. The Activity Designer interface is shown in the image below:

Ayehu’s GitHub Community Repository marks an expansion of our presence on GitHub’s open-source community, and can be seen at this link: – https://github.com/Ayehu

At the repository, you’ll find:

  • 100+ Ayehu workflow templates
  • Source code for built-in activities

There are many benefits to our users from this new repository, including:

  • Shorter time to value through reuse of existing, pre-built workflows
  • Shorter time to value thru customization of open source activities
  • Free access to peer-developed workflow templates and activities

Here’s an example. If we want to see what kinds of workflow templates are already available for Cisco devices, we can just click on the Cisco category, and drill down to all the workflow templates you can access that are Cisco-specific, as seen in the image below:

These new features are also accompanied by new advanced courses created for the Ayehu Academy, which can be found on our website ayehu.com under the Customers menu.

The two new Ayehu Automation Academy courses are:

  • Activity Designer Essentials
  • Advanced Activity Designer

Together, these courses help train and certify developers in creating new activities using the Activity Designer. 

Ayehu recommends getting certified because your new knowledge will enhance 2 areas of interest:

  • Your organization’s automation capabilities
  • Your own personal professional standing.

Furthermore, as this market continues to grow, we anticipate new income opportunities will be created for Certified Activity Designers. The Academy has already certified about 1,000 IT automation engineers despite only opening earlier this year. That’s a reflection of the growing interest in automation, and if you’re one of those IT automation engineers, you’ve positioned yourself very nicely for the growth curve ahead.

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It’s the End of the IT Service Desk as We Know it (and We Feel Fine)

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Ayehu and Rulai team up to turn chatbots into workbots, enabling the self-driving IT service desk

San Jose, CA and Campbell, CA — October 29, 2019 — Ayehu, a leader in intelligent automation, and Rulai today announced a partnership to deliver a self-driving IT issue resolution offering powered by AI. The Rulai integration goes beyond the limitations of traditional chatbot communication capabilities to deliver virtual service agents (VSAs) that complete IT service desk work.

“Let’s face it, people hate calling the service desk, experiencing long waits on IVR and sometimes waiting hours just to get a password reset,” said Gabby Nizri, CEO of Ayehu. “Ayehu and Rulai are disrupting the entire way the IT service desk works in enterprises today. Using the integrated solution, we eliminate the need for employees to call and wait for IT to solve their problems. Our chatbot VSA will perform these tasks, increasing productivity and employee satisfaction.”

IT service desk operation is extremely resource-intensive, with as much as 85% of the cost being labor according to some studies. Most of this work involves menial, repetitive tasks, that could easily be automated. This has led to the rise of chatbots, which can reduce the amount of human interaction considerably.

However, chatbots are often limited to basic interactions such as pointing the user to non-actionable static information pages, or at best, creating a well-formatted request that is then sent to a human operator for execution. Most chatbots use rule-based decision trees, have poor natural language understanding and limited ability to manage an ongoing dialog or execute a task. As a result, they are easily confused, and customers can become frustrated.

To address both limitations, Ayehu and Rulai have joined forces to create a solution that actually does the work.

Combining Rulai’s Level 3 Conversational Computing Platform with Ayehu’s intelligent automation engine, companies can turn chatbots into a Virtual Service Agent (VSA) – a workbot that has the ability to not only receive and communicate requests but complete and resolve them as well.  

Rulai’s platform allows companies to build AI-based conversational chatbots that can manage non-linear dialogue, and that require no code to develop or deploy. Ayehu provides an intelligent automation engine that receives user intent from Rulai, and acts on it. No code is required to build workflows that integrate with the widest range of applications, changing the IT service desk experience for the end-users.

“Improving employee experience has become one of the top goals for CIOs,” said Marc Vanlerberghe, CEO of Rulai. “We live in an instant gratification economy. Like never before, employees demand fast, frictionless engagement with companies. The combination of our Level 3 Conversational Computing Platform and Ayehu’s intelligent automation platform creates a delightful and frictionless IT experience, available 24/7, 365 days a year, vastly improving the employee experience.”

By running the service desk autonomously customers can achieve as much as a 35% cost reduction, while reducing MTTR by 98% which makes the end user satisfaction higher than ever.

Ayehu’s Rulai integration is available immediately. Please contact sdr@ayehu.com.

For more information, register for the upcoming automation webinar on November 13th: 

Rulai and Ayehu Present: How to Create a Self-Driving IT Service Desk. Register here:

https://info.ayehu.com/how-ai-can-reduce-service-desk-ticket-costs-from-20-to-4

About Ayehu

Ayehu’s AI-powered automation and orchestration platform is a force multiplier for IT and security operations, helping enterprises save time on manual and repetitive tasks, accelerate mean time to resolution, and maintain greater control over IT infrastructure. Trusted by hundreds of major enterprises and leading technology solution and service partners, Ayehu supports thousands of automated processes across the globe. For more information, please visit www.ayehu.com and the company blog.  Follow Ayehu on Twitter and LinkedIn.

About Rulai

Rulai is a new Enterprise Conversational Computing Platform provider. Rooted in academia, the founding team has a combined 200 years of experience in AI research, published over 400 research papers and filed over 80 patents in advanced AI-based dialog management. It is the only SaaS platform in the market capable of supporting business teams in building Level 3 Virtual Assistants .

Enterprises in banking, insurance, retail, telco, and life sciences increasingly rely on human-centered automation to augment the work of customer service agents, as well as increase customer self service capabilities across sales and support. Rulai’s easy-to-use platform allows business users to create and evolve virtual assistants with support from IT. Rulai has been recognized by Gartner, Forrester, and Bloomberg, and was named to the Forbes 2019 AI 50 list.

Ayehu Announces Availability of NG Intelligent IT Automation Platform Version 1.5

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Latest AI-Powered Platform Enhances Productivity and Flexibility with New Activity Designer and GitHub Community Repository

San Jose, CA –- October 16, 2019 – Ayehu, a leader in intelligent automation, has announced the availability of its Next Generation (NG) IT Automation and Orchestration Platform, Version 1.5. The new release provides IT and security operations teams with new features that give users more control and flexibility, driving increased productivity.

“As corporations are facing enormous digital challenges, CIOs are being required to do more with less,” said Yaron Levy, Co-Founder and Chief Technology Officer, Ayehu. “The NG platform automates the increasing influx of system alerts and incidents and can also potentially take care of all Level 1 help desk requests. Our latest version gives users more options to access, create and customize the workflows they need to automate. This accelerates results and maximizes the value of automation.”

Ayehu’s scalable NG platform delivers automated workflows that help enterprises save significant time on manual and repetitive tasks and maintain greater control over IT infrastructure.

By acting as a centralized hub that intelligently automates IT service management, cyber security, monitoring and messaging, and virtual support agent workflows, the AI-powered platform reduces mean-time-to-resolution by up to 90%. And as the backbone for intelligent virtual support agents and chatbots, Ayehu helps IT leaders embrace the future of work. The easily adoptable solution communicates and resolves tickets, issues and requests automatically. This greatly reduces, and in some cases even eliminates the L1 and L2 support demands.

The latest version includes the following productivity and flexibility enhancements:

  • Activity Designer – A new feature designed to give users the option to build their own activities as an extension of the library of more than 500 no-code, pre-built activities provided by Ayehu. Customers can now independently develop or modify existing activities in Python, C# or .net to extract further value through customization that meets specific needs.
  • GitHub Community Repository – A new community hub that contains more than 100 of Ayehu’s workflow templates, as well as source code for built-in activities. Customers can use this in conjunction with the Activity Designer to create custom activities based on existing pre-built workflows. The GitHub Community Repository also provides free access to useful peer-developed workflow templates and activities in Ayehu NG Workflow and Activities which have already been created and contributed to the community. 
  • Activity Designer Training – Two new Ayehu Automation Academy courses, Activity Designer Essentials and Advanced Activity Designer, train and certify developers in creating new activities using the Activity Designer. Certified Activity Designers can enhance their organization’s automation capabilities or develop new income opportunities for themselves by delivering high-quality activities for third parties. The Academy has already certified nearly 1,000 IT automation engineers since its inception earlier this year.

“Intelligent automation is a necessary force multiplier for CIOs and IT leaders who want to create successful self-driving organizations, achieve operational efficiency and improve employee experience with IT,” added Gabby Nizri, co-founder and CEO, Ayehu. “It is our mission to provide the technology, tools and resources that help them turn understaffed, strapped IT and security departments into happier, more efficient and productive teams.”

To learn more about the Ayehu Next Generation Automation and Orchestration Platform Version 1.5 visit: https://ayehu.com/ayehu-it-automation-orchestration-platform-powered-by-ai/

About Ayehu

Ayehu’s AI-powered automation and orchestration platform is a force multiplier for IT and security operations, helping enterprises save time on manual and repetitive tasks, accelerate mean time to resolution, and maintain greater control over IT infrastructure. Trusted by more than 200 major enterprises and leading technology solution and service partners, Ayehu supports thousands of automated processes across the globe. For more information, please visit www.ayehu.com and the company blog.  Follow Ayehu on Twitter and LinkedIn.

Ayehu Launches Automation Academy, Propelling Technology Innovation in Artificial Intelligence

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The AI-Powered Automation Future Creates New Opportunities and Demands New Skills

San Jose, CA –- March 14, 2019 – Ayehu, a leader in intelligent automation, today launched its Automation Academy to provide IT and security technology professionals with up-to-the-minute knowledge, experience and tools necessary to compete in the rapidly transforming and increasingly AI-driven world.

According to industry leading analyst firm Forrester Research, while 16% of jobs will be lost over the next decade as a result of artificial intelligence and technology, 13.6 million new jobs will be created during that time. Another recent study by Deloitte revealed that while 800,000 low-skill jobs were eliminated by AI and automation technologies, 3.5 million new, higher paying jobs were created.

“Automation and AI are impacting our world every day, and companies are realizing that if they don’t act now they will quickly be left behind,” said Peter Lee, Vice President Customer Experience, Ayehu. “Our dedication to intelligent automation has earned us a reputation as an expert, so we created the Automation Academy to support all those that want to re-educate and re-invent themselves for the future.”

Ayehu’s Automation Academy demystifies automation and gives companies the power to transform, advance and compete in this new environment where traditional approaches to IT and business operations no longer suffice.

The Automation Academy offers an Essentials Package, Advanced Package and online certifications, depending on business needs. Courses are designed to help IT professionals comprehend and cultivate practical automation skills through a variety of interactive learning activities. Training options are flexible to help students get started on the journey from basic to breakthrough.

Ayehu Academy will offer the following courses:

Essential Training

  • Introductory training designed for beginner-level users starting to explore and use automation.
  • Self-led, online module guides students through the fundamentals of Ayehu’s Next Generation Intelligent Automation and Orchestration Platform.
  • Explore theoretical concepts and participate in hands-on exercises to build a foundational understanding of automation technology.

Advanced Training (includes Essentials)

  • In-depth training on how to become the future of intelligent operations, including the ability to plan and build automated workflows.
  • Receive expert instruction either online or on-site for small or large audiences.
  • Formal certification awarded upon successful course completion.

Online Exams

  • Exams to test automation technology knowledge, assess in-depth awareness and verify student skill level.
  • Flexible online availability for anywhere, anytime testing.

Ayehu’s AI-powered Next Generation Intelligent Automation Platform is the cornerstone for the academy. The platform incorporates artificial intelligence to augment human ingenuity, in order to enable the creation of the next generation of intelligent applications. It delivers no-code, automated workflows that help enterprises save significant time on manual and repetitive tasks, accelerate mean time to resolution, and maintain greater control over IT infrastructure.

“We’re excited about the overwhelmingly positive response we’ve had already. Many tell us they ready to go all in on training, and some are planning to establish internal automation centers of excellence. Embracing automation will create opportunities for promotions and new positions, and most importantly give people the freedom to be true innovators,” concluded Lee.

To learn more about the Ayehu Automation Academy and the company’s Next Generation Automation and Orchestration Platform powered by AI, click here.

About Ayehu

Ayehu’s AI-powered automation and orchestration platform is a force multiplier for IT and security operations, helping enterprises save time on manual and repetitive tasks, accelerate mean time to resolution, and maintain greater control over IT infrastructure. Trusted by hundreds of major enterprises and leading technology solution and service partners, Ayehu supports thousands of automated processes across the globe. For more information, please visit www.ayehu.com and the company blog.  Follow Ayehu on Twitter and LinkedIn.

The New Wave of Hybrid AI in the Automation Era – Insights from the Experts

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Over the past few years, Gartner has made some pretty bold predictions surrounding artificial intelligence and automation technology. These include such projections as the generation of $2.9 trillion in business value, the recovery of 6.2 billion hours of worker productivity and the creation of some 2.3million new jobs. All of this is expected to take place over the next couple of years, if not sooner.

Whatever you believe about AI, one thing’s for sure – it’s not going away any time soon.In fact, all signs indicate that the not-so-distant future will look a lot different from what we are used to today, with machines performing not only the physical work of humans, but also the thinking, planning, strategizing and decision-making as well.

At Ayehu, we’re always trying to stay a step ahead of the curve in terms of technology and its capabilities. Such was the purpose of our recent panel discussion entitled The New Wave of Hybrid AI in the Automation Era, during which we sat down with several AI and automation thought leaders, including:

We asked these experts to take a look back at some of the emerging trends observed and experienced in 2018 and offer a glimpse into the future. We also asked each of our esteemed panelists to go out on a limb and make a bold prediction for 2019.

Here’s a little taste of what we uncovered.

Evolution in IT Operations

One of the first topics touched upon by our own Brian Boeggeman centered on the creation of automation centers of excellence (COE) and the automation engineers that are driving adoption and proliferation of automation within the enterprise.

“We saw a trend taking place this year where there’s a lot of focus put on the creation on these centers of excellence to really drive automation,” said Brian. “Automation is clearly seen as a business imperative and a clear necessity in order to orient the next phase of enterprise operations, where efficiencies can be uncovered and realized across the business.”

He continued, “Those automation engineers effectively become the change agents within the organizations to drive that cultural change within the enterprise. As we engage with many of our customers, we’re continuing to see that as a high focus for them actually making investments to build out these COEs to push across the entire organization and enterprise as a whole.”

Brian also talked about the acceleration and creation of new services through automation and AI, pointing out that automation has emerged as a key strategy to achieve the delicate balance between innovation and operational excellence.

Download the on-demand recording to learn how to unleash new capabilities of human capital as well as what trend Brian believes will forever change the service levels and operating capabilities of organizations.

How AI and ML are Impacting the Adoption of Automation in the Enterprise  

Next, we turned the floor over to Manish Kothari, who has been involved with artificial intelligence and machine learning since the 70s. Manish opened his statement by pointing how critical data is to extracting the full value of AI.

“I think we’re starting to see a very big transformation take place across all sectors from agriculture, to consumer, and especially in IT where the need is arguably one of the highest,” Manish commented.

He went on to say: “If you are at the IT infrastructure side, you are, actually for one of the first times, really in a position to become an enabler rather an impediment to innovation.”

Manish also shared his insight on what enterprise managers who have never dealt with AI should know before deploying it and how he envisions the roles of managers changing once AI begins to get a foothold.

Find out everything that Manish had to say here.

Top Reasons Organizations Should Automate IT Operations

The next topic on the agenda was turned over to Andrew Brill of Change Healthcare, who was asked to share his thoughts on the top reasons for automating ITOps.

He was quick to point out that while the initial reasons typically revolve around cost savings and efficiency, some really exciting things can begin to happen,particularly in terms of an organization’s ability to remain compliant and consistent in its operating practices. Automation essentially becomes a force multiplier, saving users time and skyrocketing productivity and facilitating innovation.

“When we transform our staff who were doing the more robotic functions and eliminate that from their daily work, it allows them to start thinking about how we advance the organization, how we build better engineered solutions, how we work with partners that add the most value,” Andrew points out.

“Their brains are more actively working on the things that solve business problems as opposed to the functional tasks and work that perhaps we’ve had them do over the past ten years.”

Check out the playback to hear more and learn what Andrew believes are the biggest benefits of automation.

The Impact of AI on Digital Transformation

The discussion then turned to Ross Tisnovsky of McKinsey who was asked what kind of impact he believed technologies such as intelligent automation and AI having on IT digital transformation efforts in the enterprise.

In his response, Ross shared how he approaches the adoption of new technology. In particular, he highlighted the main things that users want from IT which, in his opinion, include:

  • A workspace for collaboration and enhanced productivity
  • Improved decision-making
  • Support for business innovation
  • High efficiency at a minimal cost

According to Ross, the solution to these needs requires a hybrid of AI, automation and human decision making.

“Automation works on both sides of the picture and so does the artificial intelligence. In other words, it’s likely to become part of anything we do on the business side today.”

Watch the on-demand discussion to discover the Ross’ most intriguing thoughts on hybrid AI from his real-world experience.

Key Insights and Future Outlook

During the final portion of the panel discussion, the experts weighed in on such points as:

  • The role of humans in automation adoption
  • Biggest challenges to automating IT operations
  • Skills needed to automate effectively
  • Critical KPIs/success metrics to focus on at different stages of the IT digital transformation journey
  • What enterprise IT leadership should be doing right now to start preparing for the changes to come
  • Bold predictions for AI in 2019 (and beyond)

Don’t miss out on what was certainly one of the timeliest and most informative panel discussions we’ve ever had the pleasure of hosting. Tune in to the full recording today!

Watch the full recorded panel discussion

Ayehu Launches Global Partner Program to Support Increasing Demand for Intelligent Automation

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Program Empowers Growing Community of MSPs, OEM Partners and SIs with AI-Powered IT Automation Resources, Tools, Education and Support

San Jose, CA –- November 28, 2018 – Ayehu, provider of the leading AI-powered IT and security automation and orchestration platform, today announced that it has launched a Global Partner Program for Managed Service Providers, OEM partners and Systems Integrators. The program meets the growing demand from Ayehu’s fast growing partner community worldwide, which includes firms such as Cognizant, Capgemini and Everbridge, creating the transformative efficiency and productivity benefits of intelligent IT automation both internally and for their enterprise customers.  

Ayehu’s Global Partner Program supports its members in all aspects of Ayehu’s IT Automation and Orchestration Platform.It is customized for each partner and designed to educate and empower organizations to use, offer and implement Ayehu’s no-code, intelligent automation solution as part of a digital transformation strategy.

 “Today’s innovative corporations know that in order to grow and succeed in the digital era, automation and intelligent technology are essential,” said Taly Dunevich, Vice President of Business Development and Alliances, Ayehu. “We have an amazing partner community that understands that AI-powered IT automation promises a new way to drive efficiency, where human capacity is enhanced, customer experience is improved and major cost savings are achieved. Our program provides the tools,support, training and education that they need to empower clients with our intelligent automation platform so that they can truly scale and innovate.”

Demand for intelligent IT automation and orchestration solutions is on the rise as IT departments become more and more inundated with alerts, incidents, and requests. Ayehu’s Next Generation Intelligent Automation Platform enables IT and security operations teams to easily automate the manual response of an experienced IT or security operator, including complex tasks across multiple systems. Ayehu’s automated workflows deliver instant responses that help resolve high influx of alerts and incidents, saving administration time, speeding up resolution time, while maintaining greater control over IT infrastructure. Further accelerating return on investment, Ayehu’s platform has the potential to create an average of 35% in overall cost savings for the business. Advanced intelligent automation savings tend to increase over time.

To learn more and become a member of Ayehu’s Global Partner Program, please visit https://ayehu.com/alliances-partnerships/ or contact Aly Dunevich, Vice President of Business Development and Alliances, Ayehu, directly.taly@ayehu.com.

About Ayehu

Ayehu’s AI-powered automation and orchestration platform is a force multiplier for IT and security operations,helping enterprises save time on manual and repetitive tasks, accelerate mean time to resolution, and maintain greater control over IT infrastructure. Trusted by hundreds of major enterprises and leading technology solution and service partners, Ayehu supports thousands of automated processes across the globe. For more information, please visit www.ayehu.com and the company blog. Follow Ayehu on Twitter and LinkedIn.

PR Contact:

Christy Kemp

303-898-3390

ckemp@dahliapr.com

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Ayehu Announces Free 30-day Trial Availability of its Newly Enhanced Next Generation Intelligent IT Automation and Orchestration Platform

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The Free Trial Version Featuring an Enhanced Workflow Designer and AI-Powered Automation Engine is Now Available for Download from the Ayehu Website

San Jose, CA –- October 16, 2018 – Ayehu has enhanced its Next Generation Automation and Orchestration Platform powered by AI. This latest release is designed to deliver IT and security operations teams even greater productivity and ease of use. To give enterprise users the chance to experience the platform firsthand, Ayehu is offering a free 30-day trial.

Today’s enterprises are overwhelmed by a massive amount of system alerts, incidents, and user requests. This is further complicated by the IT and security skills shortage. The need for streamlined processes and fast, quantifiable results has never been greater.

Ayehu’s Next Generation Intelligent Automation Platform incorporates artificial intelligence to augment human ingenuity, in order to enable the creation of the next generation of intelligent applications. The platform delivers no-code, automated workflows that help enterprises save significant time on manual and repetitive tasks, accelerate mean time to resolution, and maintain greater control over IT infrastructure.

The new version includes the following enhancements:

  • Productivity – For greater efficiency and results, the platform now features a full web-based GUI, includes power search capabilities, a library of over 500 pre-built activities and a codeless workflow designer. Out-of-the-box integration packs are also available, with advanced Rest API for rapid integrations with 3rd party applications
  • Scalability – Scaling to support a high volume of incidents and safe guard against a single-point-of-failure, the latest release features built-in automated load share, and the ability to run more workflows simultaneously
  • SaaS Ready – Ideal for hybrid deployments, the new version can run multiple instances on the same virtual machine, run different environments on the same station, and manage all environments from one place
  • Chat Bot Integration – Ayehu BOT platform is integrated with Slack, Microsoft Teams, IBM Watson, Microsoft Luis and other applications for the easy creation of a self-service interface

“Since we launched our intelligent automation platform, customers have realized that artificial intelligence combined with IT automation is a game changer,” said Brian Boeggeman, Chief Revenue Officer, Ayehu. “As we continue to make our solution even easier and more valuable, we are offering a free trial so that everyone can simply start automating today. IT professionals that experience it will immediately see a huge leap in productivity and efficiency.”

To experience Ayehu’s Next Generation IT Automation powered by AI, claim your free trial here. To learn more about the Ayehu Next Generation Automation and Orchestration Platform powered by AI, click here.

About Ayehu

Ayehu’s AI-powered automation and orchestration platform is a force multiplier for IT and security operations, helping enterprises save time on manual and repetitive tasks, accelerate mean time to resolution, and maintain greater control over IT infrastructure. Trusted by hundreds of major enterprises and leading technology solution and service partners, Ayehu supports thousands of automated processes across the globe. For more information, please visit www.ayehu.com and the company blog.  Follow Ayehu on Twitter and LinkedIn.

Ayehu Launches Intelligent Automation Radio Podcast

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Business Technology Podcast Features Executive Thought Leaders’ Mind Sharing and Insights, Exploring the Intersection of Intelligent Automation and the Next Generation Enterprise

  Ayehu, provider of the leading AI-powered IT and security automation and orchestration platform, today announced that it has launched a new podcast series called Intelligent Automation Radio. The podcast will air monthly and feature executive level interviews covering topics addressing the most advanced technology innovation and trends impacting today’s enterprises, including the future of work, artificial intelligence, automation, cyber security, IoT and more.

Intelligent Automation Radio explores the issues and opportunities companies are facing as they cross the digital divide and move toward becoming self-driving enterprises. Tune in to hear from technology visionaries, Fortune 500 corporate executives, CIOs and CSIOs, industry experts and other luminaries.

“We are at the dawn of the 4th Industrial Revolution, with automation, artificial intelligence, and other technologies changing how the world works,” said Guy Nadivi, Intelligent Automation Radio Host and Senior Director of Customer Success, Ayehu. “As these technologies become more intelligent, they offer game-changing opportunities for savvy C-Suite executives to leapfrog their competition.”

Join the first opening episode for the fall 2018 season, an exciting conversation with Robert H. Brown, Cognizant Center for the Future of Work. Hear about the intersection of technology, people, and the jobs that are being profoundly impacted by advances in automation and AI. Brown comments on how businesses and jobs will be evolving in the digital economy. 

Future episodes will delve into additional areas pertaining to digital transformation innovations such as deep learning, data science, analytics, security automation, robotic process automation, Internet of Things, blockchain, and more.  Intelligent Automation Radio invites CIOs, technologists, and others to share their first-hand experience and thoughts about their outlook on the future.

To listen to the podcast, visit https://ayehu.com/podcast.   

Listener feedback and suggestions are welcome. If you would like to be considered as a potential future guest on the show, or would like to suggest any topics to be covered, please contact podcast host Guy Nadivi at guy@ayehu.com.

About Ayehu

Ayehu’s AI-powered automation and orchestration platform is a force multiplier for IT and security operations, helping enterprises save time on manual and repetitive tasks, accelerate mean time to resolution, and maintain greater control over IT infrastructure. Trusted by hundreds of major enterprises and leading technology solution and service partners, Ayehu supports thousands of automated processes across the globe. For more information, please visit www.ayehu.com and the company blog.  Follow Ayehu on Twitter and LinkedIn.

PR Contact:

Christy Kemp
Dahlia Public Relations
303-898-3390
ckemp@dahliapr.com

Ayehu Wins Stevie® Award in 2018 International Business Awards®

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Ayehu, provider of the leading AI-powered IT and Security Automation and Orchestration platform, today announced that its latest platform release was named the winner of a bronze Stevie® Award for Best New Product of the Year in the software, artificial intelligence/machine learning category in The 15th Annual International Business Awards®.

Ayehu’s next generation IT Automation and Orchestration platform powered by artificial intelligence is the first of its kind, no code automation solution, designed to help IT and security operations teams manage the overwhelming and increasing influx of alerts, incidents and requests. The multi-purpose, AI-powered software automation platform fully mimics repetitive manual IT work processes of humans including complex tasks across multiple, disparate systems. With data-driven intelligent recommendations teams and leaders become more agile in their decision making and more efficient in their operations, resulting in greater achievements for their businesses.

The International Business Awards are the world’s premier business awards program. All individuals and organizations worldwide – public and private, for-profit and non-profit, large and small – are eligible to submit nominations. The 2018 IBAs received entries from 74 nations and territories.

More than 3,900 nominations from organizations of all sizes and in virtually every industry were submitted this year for consideration in a wide range of categories. Stevie Award winners were determined by the average scores of more than 270 executives worldwide who participated on 12 juries.

“Ayehu is honored to have been recognized by the Stevie Award judges for its innovation and use of new technology,” said Gabby Nizri, CEO and Co-Founder, Ayehu. “Artificial Intelligence technology is essential to corporations as they cross the digital divide and move towards self-driving enterprises. We are dedicated to applying AI to enterprise automation, to make it as easy and productive as possible for IT and Security teams to handle their increasing workloads.”

Details about The International Business Awards and the lists of Stevie Award winners are available at www.StevieAwards.com/IBA.

About Ayehu
Ayehu’s AI-powered automation and orchestration platform is a force multiplier for IT and security operations, helping enterprises save time on manual and repetitive tasks, accelerate mean time to resolution, and maintain greater control over IT infrastructure. Trusted by hundreds of major enterprises and leading technology solution and service partners, Ayehu supports thousands of automated processes across the globe. For more information, please visit www.ayehu.com and the company blog.  Follow Ayehu on Twitter and LinkedIn.

About the Stevie® Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 nominations each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at www.StevieAwards.com.

SRI International and Ayehu Team Up on Artificial Intelligence Innovation to Deliver Enterprise Intelligent Process Automation

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Ayehu Receives License to Commercialize SRI International’s Machine Learning and AI to Extend its Intelligent Automation Platform

SAN JOSE, Calif. –- July 18, 2018 – Ayehu, provider of the leading AI-powered IT automation and orchestration platform, today announced that it has entered into a licensing agreement with SRI International – home to labs that have developed breakthrough technologies that have changed the world. Through the license, Ayehu will apply SRI’s machine learning (ML) and artificial intelligence (AI) technology to its next-generation IT automation and orchestration platform, providing a pathway to autonomy. The collaboration will allow companies to realize the full power of intelligent automation that can transform the future of the enterprise.

“For many years, an important part of SRI’s work has been at the frontier of human augmentation and industrial automation, and we’re excited to now work with Ayehu to address unmet needs in enterprise IT automation,” said Manish Kothari, Ph.D., president, SRI Ventures. “We are proud to collaborate with companies that share our forward-looking vision to bring our game-changing technology solutions to market.”

In collaboration with SRI, this year Ayehu will enhance the AI capabilities of its IT automation and orchestration platform to include deeper levels of dynamic rules, mapping and matching tickets and incidents with resolution processes. This innovation in intelligent process automation will give CIOs the ability to create a self-learning, self-driving enterprise that opens up a world of new opportunities.

“By combining SRI’s deep technical capabilities in AI with our IT automation market presence and experience, we will be able to help our enterprise clients be the first movers into the future of the autonomous enterprise. This effort will bring about proven results for CIOs as they incorporate intelligent automation and augmentation into the business,” said Yaron Levy, co-founder and CTO of Ayehu. “We believe in the power of intelligent automation for the good of both employees and businesses. As such, we are excited about the ways that people will be freed up to evolve and apply their capabilities to create much more innovation.”

Ayehu’s IT automation and orchestration platform is designed to help enterprises combat the growing shortage of skilled IT and security technology professionals, by allowing them to fully automate time- and resource-consuming operational tasks, and as such, help them to accelerate growth.  Ayehu’s AI-powered automation platform fully mimics repetitive manual work processes of humans without requiring any coding or scripting. With this, enterprises have the ability to achieve significant results such as completely automating end-to-end IT and service management operations speeding up incident resolution and interacting dynamically with intelligent chatbots.

About Ayehu

Ayehu’s IT automation and orchestration platform powered by AI is a force multiplier for IT and security operations, helping enterprises save time on manual and repetitive tasks, accelerate mean time to resolution, and maintain greater control over IT infrastructure. Trusted by hundreds of major enterprises and leading technology solution and service partners, Ayehu supports thousands of automated processes across the globe. For more information, please visit www.ayehu.com and the company blog.  Follow Ayehu on Twitter and LinkedIn.

About SRI International

SRI International creates world-changing solutions making people safer, healthier, and more productive. SRI, a research center headquartered in Menlo Park, California, works primarily in advanced technology and systems, biosciences, computing, and education. SRI brings its innovations to the marketplace through technology licensing, spin-off ventures and new product solutions.