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1151

Network Operation Center (NOC) Best Practices – Part 3: Processes

This is the third part of our 3-part blog series discussing Network Operation Centers best practices. The first post was dedicated to NOC tools. The second provided some useful tips regarding NOC knowledge and skills. In this last part, we’ll address processes. What are the operational, structured processes that you should implement for effective and […]

1154

IT as a Service Broker – Adopting a Hybrid Delivery Model

A nice article i would recommend you to read: IT as a Service Broker – Adopting a Hybrid Delivery Model — The “cloud era” of information technology is upon us. Connectivity is pervasive and everyone and everything is connected. Readily available, low-cost, Internet-based services providing access to new capabilities and infinite amounts of information have […]

1155

Ayehu Expands US Footprint with Appointment of Executives and New Customer

Tel Aviv, Israel and San Francisco, CA — May 23, 2011 — Ayehu Software, provider of the first Unified Incident Management solution, today announced the expansion of its North American operations with the appointment of two US-based executives, and the live deployment of its solution at US-based customer, Conduit. Unified Incident Management is a multi-dimensional […]

1156

Ayehu eyeShare Cuts Critical Incident Recovery Time by 90% at a Leading Financial Organization

Clal Insurance Automates Critical Incident Management, Cutting Operations Costs, Saving Time and Reducing Mean Time to Recovery Ayehu Software, provider of automated solutions for critical incident management in IT operations, announced today that its flagship product, eyeShare, has enabled Clal Insurance to dramatically cut the recovery time of its mission critical business portal. Clal Insurance, […]

1157

The Potential of Run Book Automation

We all face three IT Process Automation imperatives that have a major impact on business profitability: Deploying innovative services (which have increased system complexity) Maintaining service levels and improving system uptime Reducing operating costs (which have grown in parallel with the growth in IT system complexity) Given these challenges, Run Book Automation (aka IT Process […]

1158

Ayehu Announces eyeShare Run-book Automation V3.6 release

May 16, 2010, Tel Aviv, IL.  Ayehu Software Technologies Ltd. Provider of Run-book Automation Solution (a.k.a IT Process Automation) is pleased to announce the release of eyeShare version 3.6 available now in Free and 30-Day Trial from Ayehu website www.ayehu.com. Ayehu eyeShare in a Run-book Automation Solution (a.k.a IT Process Automation) specifically designed for IT […]

1159

Ayehu Announces Website Launch

April 28, 2010, Tel Aviv, IL.  Ayehu Software Technologies Ltd. Provider of eyeShare Run-book Automation Solution is pleased to announce the launch of the redesigned website at www.ayehu.com. The new website includes set of features to allow easier access to product information and quick access to a downloadable Trial and Free versions. Ayehu is also […]