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22

Post-Pandemic IT: How Data Driven Automation Will Remake IT Better and More Efficient Than Ever

The Coronavirus pandemic and its effects are likely to be with us for a while, but this health crisis will eventually subside, and once it does, many are wondering what things will look like on the other side, especially for IT. This question is particularly pressing in light of how many IT organizations very rapidly […]

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The Virtual NOC Operator, Part III – Using Automation to Resolve the Top 5 NOC Issues

Maintaining a 24/7 well-functioning Network Operation Center (NOC) is not an easy task to accomplish under normal circumstances. Add in the complexity of doing so during a global pandemic while simultaneously minimizing disruption and maximizing efficiency, and you’ve got quite the challenge on your hands. In the last of our three-part blog series, we’d like […]

24

The Virtual NOC Operator, Part II – Leveraging Zero-Level Support for Your Organization

Last week, we shared the first of our three-part blog series covering the use of automation to augment and enhance the network operation center. Given the current situation, both from an economic as well as human wellness standpoint, businesses across the globe have been forced to adapt and evolve much faster than many may have […]

25

The Virtual NOC Operator, Part I – Using Automation to Keep Your Network Fully Operational

With the current world health crisis forcing more organizations to enable employees to work from home, and industry analysts forecasting a year or more until we return to “normal” (whatever that may actually look like), businesses across the globe are scrambling to minimize disruption as much as possible. This is impacting NOC staff as much […]

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4 Tips to Improve Adoption of Self-Service Automation

Many individuals (and even entire teams) mistakenly believe that self-service IT is something that threatens their livelihood. To the contrary, providing employees the control over their technology usage can make the job of IT much easier and more efficient. In other words, it’s a good thing, not something to fear and resist. So, how can […]

27

Microsoft Teams

Microsoft Teams Integration Create your own Intelligent Chatbot in minutes! View Ayehu Integrations ABOUT THE INTEGRATION The MS-Teams integration allows for maximum end-user flexibility and control. Instead of opening a Help Desk ticket and waiting for a response, instantly address your needs by chatting with the Ayehu Operator in MS-Teams Simply type in your request […]

28

Addressing the New Social Distancing Rules as Businesses Re-Open

Over the past several weeks, as organizations were forced to shut down due to concerns over the COVID-19 outbreak, some serious weaknesses have been exposed. First, many quickly discovered how drastically unprepared they were for disaster response. According to a recent survey conducted by AvidXchange, a shocking 40% of organizations polled did not have business […]

29

RSA

RSA CONNECTOR THE AYEHU IT PROCESS AUTOMATION CONNECTOR FOR RSA AUTHENTICATION MANAGER ENABLES EASY MANAGEMENT OF VPN CONNECTIONS TECHNOLOGY INTO THE AYEHU PLATFORM! View Ayehu Integrations About the connector The Ayehu IT Process Automation connector for RSA Authentication Manager automates tasks such as VPN account unlocks, as well as issuing, extending or replacing authentication tokens. […]