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Episode #43: How Automation, AI, & Other Technologies Are Advancing Post-Modern Enterprises In The Lands Of The Midnight Sun – TietoEVRY’s Himadri Das

In this episode, Himadri shares with us how best to sell AI, ML, and other advanced technologies in Scandinavia, the 3 “buckets” Scandinavian C-suite executives want addressed when these technologies are proposed to them, and Himadri’s advice on moving forward with digital transformation based on his extensive experience with organizations in Nordic countries.


Episode #42: Why Chatbot Conversation Architects Might Be The Unheralded Heroes of Digital Transformation –’s Rebecca Clyde

In this episode, Rebecca shares many of her unique insights with us, and along the way we learn how early adopters of conversational AI are experiencing triple-digit percentage improvements in their sales conversion rates, how technology can make AI-driven chat conversations more engaging for people, and why taking the ontology learning approach to natural language processing might ultimately be better long term than machine learning.


Episode #38: Why Mastering Automation Will Determine Which MSPs Succeed Or Disappear – Ayehu’s Taly Dunevich

In this episode, Taly shares numerous key insights with us, including why the low-cost labor model that drove growth for so many MSPs is being pushed aside to make way for higher-cost services that expand an MSP’s footprint with their client; why MSPs who become experts in automation will translate that expertise into more services with their clients (and greater market share overall); and what the cost reduction “magic number” is that CIO’s are expecting from MSP’s today.


Episode #37: From Witnessing Poland’s Transformation After Communism’s Collapse To Leading Digital Transformation for Global Enterprises – CGI’s Tomasz Jamroz

In this episode, Tomasz Jamroz draws upon his vast expertise to share with us some fascinating use cases he’s worked on, the 2 key factors organizations must address before undertaking digital transformation, and the technologies most likely to advance our capabilities & impact our world over the next 10 years.