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Episode #43: How Automation, AI, & Other Technologies Are Advancing Post-Modern Enterprises In The Lands Of The Midnight Sun – TietoEVRY’s Himadri Das

In this episode, Himadri shares with us how best to sell AI, ML, and other advanced technologies in Scandinavia, the 3 “buckets” Scandinavian C-suite executives want addressed when these technologies are proposed to them, and Himadri’s advice on moving forward with digital transformation based on his extensive experience with organizations in Nordic countries.

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Episode #42: Why Chatbot Conversation Architects Might Be The Unheralded Heroes of Digital Transformation – Botco.ai’s Rebecca Clyde

In this episode, Rebecca shares many of her unique insights with us, and along the way we learn how early adopters of conversational AI are experiencing triple-digit percentage improvements in their sales conversion rates, how technology can make AI-driven chat conversations more engaging for people, and why taking the ontology learning approach to natural language processing might ultimately be better long term than machine learning.

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Episode #38: Why Mastering Automation Will Determine Which MSPs Succeed Or Disappear – Ayehu’s Taly Dunevich

In this episode, Taly shares numerous key insights with us, including why the low-cost labor model that drove growth for so many MSPs is being pushed aside to make way for higher-cost services that expand an MSP’s footprint with their client; why MSPs who become experts in automation will translate that expertise into more services with their clients (and greater market share overall); and what the cost reduction “magic number” is that CIO’s are expecting from MSP’s today.

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Episode #37: From Witnessing Poland’s Transformation After Communism’s Collapse To Leading Digital Transformation for Global Enterprises – CGI’s Tomasz Jamroz

In this episode, Tomasz Jamroz draws upon his vast expertise to share with us some fascinating use cases he’s worked on, the 2 key factors organizations must address before undertaking digital transformation, and the technologies most likely to advance our capabilities & impact our world over the next 10 years.