eyeShare offers a rich library of run book automation templates that cover a wide range of system, network and application tasks. Each template is designed as a workflow containing procedures, control-flow conditions, and triggers for a specific environment. The visual Task Designer lets you modify and customize templates without writing a line of code.
Routine tasks, such as freeing up disk space or file management can be scheduled. Other run book automation workflows or can be triggered by specific events or conditions. For example, unlocking Active Directory accounts, or restarting a Windows Service.
When critical events occur, eyeShare automatically triggers a workflow to remediate the problem. It also sends alerts to enforce problem ownership, and invokes escalation procedures if a response does not arrive within a designated time frame.
eyeShare lets you control run book automation workflows remotely from your mobile device. ‘Decision point’ steps embedded within workflows pause execution to receive remote instructions via SMS, IM, email, or phone. For example, an automated script may send an SMS message informing an IT manager of the server status, and enabling to either confirm a server restart, or alternatively perform some other action. Based on the response, the script then branches to execute tasks.
Ayehu’s no-code Intelligent Automation and Orchestration platform is a force multiplier for IT Operations, helping Enterprises save 95% on time handling alert resolution, and achieve 35% cost reduction of labor-intensive routine tasks, while maintaining greater control over enterprise infrastructure – whether on-premise or in the cloud. Among our 220+ Enterprise customers, large MSPs such as Cognizant, Capgemini, Amdocs and LTI, are using Ayehu’s platform for its digital labor, increasing margins and operational efficiency by sending robots to work.