eyeShare offers a rich library of run book automation templates that cover a wide range of system, network and application tasks. Each template is designed as a workflow containing procedures, control-flow conditions, and triggers for a specific environment. The visual Task Designer lets you modify and customize templates without writing a line of code.
Routine tasks, such as freeing up disk space or file management can be scheduled. Other run book automation workflows or can be triggered by specific events or conditions. For example, unlocking Active Directory accounts, or restarting a Windows Service.
When critical events occur, eyeShare automatically triggers a workflow to remediate the problem. It also sends alerts to enforce problem ownership, and invokes escalation procedures if a response does not arrive within a designated time frame.
eyeShare lets you control run book automation workflows remotely from your mobile device. ‘Decision point’ steps embedded within workflows pause execution to receive remote instructions via SMS, IM, email, or phone. For example, an automated script may send an SMS message informing an IT manager of the server status, and enabling to either confirm a server restart, or alternatively perform some other action. Based on the response, the script then branches to execute tasks.
Ayehu is the IT Automation and Orchestration platform built for the Digital Era. Powered by machine learning algorithms, it acts as a force multiplier for IT operations, security operations, managed service providers (MSPs) and managed security service providers (MSSPs). Customers can significantly save time on manual and repetitive tasks, respond to incidents with pinpoint accuracy, accelerate mean time to resolution, and maintain greater control over IT infrastructure.
