Ayehu’s Professional Services offers an extensive knowledge in the operation and deployment of eyeShare solution through hundreds of customer engagements. Our highly technical professional services team can provide with best practices and guidance to assess, plan, design, customize, and deploy eyeShare according to your needs. This will allow you to maximize your investment and leverage the complete benefits of Ayehu eyeShare solution.
Ayehu Professional Services Packages:
Professional Services picks up where Technical Support leaves off. It’s great for cases where you want our engineer to take the driver’s seat. They can remotely access your system, install and activate the software, configure it for you, design workflows or modify existing ones, integrate with other systems, perform trouble-shooting, etc.
Most of our customers use Professional Services for training, hands-on personalized implementation, and deployment. You can provide a description of what you want to accomplish and our team will design a solution, deploy it, and test it. This can include interacting directly with different tiers of your organization. It’s an excellent option for customers that are short on time or staff, and want to offload the technical work to our team.
Ayehu Prove of Value (POV) Package: Want to try our software prior to purchase? Our POV package is designed for the evaluation of the eyeShare solution within your own environment – allowing you to experience eyeShare prior to purchasing. With years of experience, including many software implementations, we have developed a repeatable method that will assure fast and high quality results.
Customized Services: Ayehu offers customized services to meet your business needs. From process improvements, customization and optimization. Ayehu professionals can help you define requirements, create specific reports (Incident management, problem resolution, MTTR etc…) and integrate with any third-Party applications such Help Desk, Monitoring tools, CMDB and more… This way your organization will get the most out of your product investment.
About Ayehu
Ayehu is the IT Automation and Orchestration platform built for the Digital Era. Powered by machine learning algorithms, it acts as a force multiplier for IT operations, security operations, managed service providers (MSPs) and managed security service providers (MSSPs). Customers can significantly save time on manual and repetitive tasks, respond to incidents with pinpoint accuracy, accelerate mean time to resolution, and maintain greater control over IT infrastructure.