Password Reset
Ayehu NG lets you eliminate the overhead associated to Active Directory password reset by automating the process and freeing up Help Desk team to do more urgent tasks.
With the Ayehu NG IT process automation, a Help Desk person receives a request for a password reset and can use Ayehu NG self-service portal or send an email with the user name. Ayehu NG runs an automated workflow that resets the password in Active Directory, and then sends back the new password to the Help Desk person.
Features and Benefits:
- Self-service password reset portal for AD users
- Supports Password Reset/Unlock account/Change Password through SMS or Phone
- Improve user productivity and reduce help desk calls
- AD Admin can control actions and view history of actions/operations done by users or operators
Ayehu is the IT Automation and Orchestration platform built for the Digital Era. Powered by machine learning algorithms, it acts as a force multiplier for IT operations, security operations, managed service providers (MSPs) and managed security service providers (MSSPs). Customers can significantly save time on manual and repetitive tasks, respond to incidents with pinpoint accuracy, accelerate mean time to resolution, and maintain greater control over IT infrastructure.