The complex technical infrastructure supporting your enterprise creates two risk factors every day:
Loss of productivity or business, Wasted time on routine maintenance.
Professionals in Enterprise IT departments, MSPs, NOCs or SOCs all face different aspects of these challenges, but all can agree about well-learned truth: A computer handling thousands of complex tasks in a fraction of a second, multi-tasking 24/7, can spot problems — and react to resolve them — a lot faster than humans can.
Ayehu eyeShare IT process automation solutions streamline the detection of critical problems, assure their escalation to appropriate individuals, and in most cases, trigger a resolution that can be either authorized by that person or completely automated, based on pre-defined rules. All smoothly integrated with your existing monitoring and help desk systems.
When IT drives your business, success is measured based on uptime, quality of service, and the cost of keeping both at exceptionally high levels. Read more about our specific solutions for IT Operations, MSPs, NOCs, and SOCs.
Migrating to the Cloud can be a profound shift for a client — one that requires trust. As an MSP, you’re accountable for the functionality and performance of someone else’s business. Here’s how eyeShare helps you earn that trust…and keep their business. Read more »