IT OPERATIONS MANAGEMENT (ITOM)
AUTOMATE REPETITIVE AND ROUTINE IT TASKS TO REDUCE DOWNTIME AND IMPROVE INCIDENT MANAGEMENT PROCESSES.
The Ayehu product provided a platform for automation which has dramatically reduced event handling time and improved the incident escalation notification process. For me personally, it has provided the opportunity to gain a much more in-depth understanding of system architecture as well as the ability to improve my competencies in things like SQL and power CLI. I couldn’t have accomplished these things without the help of automation
Technical and Business Operations Analyst, Amdocs
High value automation use cases
How Does it Work?
LEVEL ZERO - VIRTUAL SERVICE SUPPORT
INTEGRATE BEST-OF-BREED APPLICATIONS AND SYSTEMS OF YOUR CHOICE
*Any API-based Web application can be integrated to Ayehu