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4 Ways Cloud Automation is Changing the Way Businesses Operate

4 Ways Cloud Automation is Changing the Way Businesses OperateAs more C-Suite decision makers begin to recognize the flexibility and innovation afforded by cloud technology, it’s quickly becoming an integral part of the majority of organizations. Making the transition away from on-premise data center, however, requires more than just the cloud. Automation is equally important. In fact, in many ways, cloud automation is revolutionizing the way the enterprise operates. Here are four key areas where these changes are rapidly occurring.

Efficiency

The expenses associated with the current model of data center infrastructure are often far too high to justify. Typical costs in IT involve everything from staff to networking to servers and data storage (just to name a few). Making the transition to a cloud-based infrastructure dramatically reduces those operating costs and subsequently brings capital expenditures down.

Cloud automation takes this a step further by providing valuable insight into how resources are being used while also delivering the tools needed to scale those resources accordingly. Suddenly, spikes in demand won’t require the purchase of additional servers, which means no more significant investments for temporary situations.

Productivity

IT teams that aren’t leveraging cloud automation are forced to rely on manual labor to perform day to day mundane tasks such as maintenance and operations. Automation becomes a force multiplier, shifting the burden of manual work from human to machine, which instantly boosts productivity across the board.

Deployment

Automated deployment reduces the risk of human error, facilitates better collaboration and provides a much greater availability of resources. As a result, the IT team’s agility and performance will also increase. Cloud automation effectively reduces the length of time it takes from development to go-live.

Instead of relying on human operators, the vast majority of manual tasks, such as validating code, configuring databases, testing and monitoring, are performed automatically, without the need for human intervention. And since configurations for automated deployments remain constant unless changed, there’s no need to continuously set up new ones for each deployment.

Resilience

Any business that’s experienced a network outage can attest to the nightmare it can become. Cloud automation can strengthen the resiliency of systems because it offers continuous monitoring for potential problems and automatically addresses those issues as needed.

Furthermore, cloud automation enables organizations to replace failed servers with temporary standby ones that are geographically dispersed and to which data is automatically backed up. This ensures that critical applications remain available, even in the event of an outage.

Without question, cloud automation is assisting organizations of all sizes and industries manage the complexity of today’s cloud infrastructures. With an automated solution in place, the business is far more capable of adapting to changes in trends, strategy and even the environment. Best of all, this is accomplished at a fraction of the cost of a traditional network refresh.

Are you thinking of jumping on the cloud automation bandwagon? What are you waiting for? Take our next generation automation and orchestration platform for a test drive and experience it for yourself today!

5 Ways to level up your service desk using it process automation

Ayehu VP of Alliances and Partnerships Brian Boeggeman to Present at International Cloud Expo 2017

Ayehu to Present at Cloud ExpoSanta Clara, CA –- Oct. 25, 2017Ayehu, provider of the IT automation and orchestration platform built for the Digital Era, today announced that VP of Alliances and Partnerships, Brian Boeggeman will present at SYS-CON’s 21st  International Cloud Expo® 2017 on November 1, 2017 at the Santa Clara Convention Center in Santa Clara, CA. Boeggeman’s session will be part of the Enterprise Cloud and Digital Transformation track and is titled: “Intelligent Automation in the Digital Transformation Era.”

The presentation will address today’s key business imperatives for CIOs and CISOs and the journey to digital transformation. Mapping out the phases of intelligent automation, attendees will learn the impact of today’s challenges and opportunities. The session will explain the concept of the self-driving enterprise, and how when companies embody the key pillars of automation, they will accelerate business value and ensure future success in the digital landscape.

Produced by SYS-CON Events, Cloud Expo is a show where technology buyers and vendors meet to experience and discuss cloud computing and all that it entails. The three-day event (October 31, 2017 – November 2, 2017) offers a wide range of keynotes, technical sessions, and power panels on topics including cloud computing, artificial intelligence, machine learning, big data and analytics, digital transformation and much more.

Boeggeman’s Cloud Expo session will be held on November 1, 2017 from 3:40 p.m. – 4:15 p.m. PST. Additionally, at the event, Ayehu will demonstrate its intelligent automation and orchestration platform in its booth #316.

IT Process Automation and Cloud Technology – The Dynamic Duo

IT Process Automation and Cloud Technology - The Dynamic DuoWithout question, cloud technology has delivered businesses from barely surviving to thriving by providing small to mid-sized enterprises the opportunity to compete at the same level as their largest competitors. Simply put, the cloud has torn down barriers, opened doors and facilitated the adoption of new and exciting technologies for organizations across the globe. One way that this has been accomplished is through IT process automation, which goes hand in hand with cloud technology to cut costs and improve operational efficiency.

Let’s take a closer look at how ITPA in the cloud age is changing the way companies across the world are conducting business.

Automate Repetitive Operational Tasks and Workflows. Smaller businesses were once held back because they lacked sufficient manpower to manage complex IT tasks in-house. They either wasted precious time and resources completing repetitive manual tasks that needed to be done in order for the business to continue to run smoothly, or they were forced to outsource these tasks to external providers. IT process automation streamlines these manual tasks and workflows, allowing technology to do the heavy lifting, freeing up talented IT professionals to focus on more important issues and eliminating the need to house IT elsewhere.

Incident Management. Without cloud ITPA, when a critical incident occurred within a business, it was up to those who worked within the first few levels of command to identify, address and/or escalate the issue to the appropriate party as quickly and effectively as possible. This left room for costly human error and increased the risk that incidents would take longer than necessary to correct, or worse – would get missed entirely. With the right IT process automation tool in place, notifications and escalations can be handled electronically, reducing the risk of human error and improving mean time to resolution.

Improving Customer Satisfaction with Self-Service Automation. If there’s one thing intelligent technology has taught us it’s that people love to feel empowered. When users don’t have to rely on others to handle seemingly insignificant tasks, such as password resets, not only does improve the experience for the end-user, but it makes the lives of the IT team that much easier. Now, thanks to self-service automation, instead of your IT personnel wasting precious time tackling day to day tasks for the rest of the organization, the end-users themselves will have the ability to handle many of their own needs without contacting IT. This improves morale and boosts service levels.

Automating Service Fulfillment. If there’s any area that truly benefits from IT process automation, it’s the service fulfillment process. The beauty of ITPA is that it allows businesses to completely automate entire workflows, such as those that dictate the sequence of events that occur between the service fulfillment technology and end-users. Automation takes a once tedious and complex process, simplifies and streamlines it to dramatically improve efficiency.

Enhanced Compliance. Staying compliant with the variety of external governing bodies is a necessary evil in the business world. The ability to document all of the critical data in an organized fashion and, more importantly, retrieve that data quickly and accurately in the event of an audit is invaluable. IT process automation makes documentation and information retrieval quick, easy and uniform across your entire organizational platform.

Regardless of industry or sector, automation and cloud technology are fast becoming the dynamic duo for achieving ongoing success. Leveraging this combination for your own business will provide the benefits outlined above, as well as many additional advantages that will address the specific pain points that are unique to your company.

Not on the cloud or ITPA bandwagon yet? What are you waiting for??? Start a free 30 day trial today!





EBOOK: HOW TO MEASURE IT PROCESS AUTOMATION RETURN ON INVESTMENT (ROI)




Combining IT Process Automation with the Cloud

Combining IT Process Automation with the CloudThese days IT professionals are under increasing pressure to deliver services to businesses more quickly and at a lower cost, to maximize efficiency levels their data centers, and to provide users with self-service IT access with timely, automated delivery. While all of this may sound a bit overwhelming, the good news is, it’s not impossible to accomplish. It’s simply a matter of integrating IT process automation with cloud services. Here’s how to accomplish this in just a few steps.

Create a catalog of standardized service offerings with the capability to provide a self-service portal for users. This frees up IT personnel, facilitating a more efficient use of time and resources. It also empowers end-users to handle many of the common, day-to-day tasks on their own, without the need for assistance from IT.

Implement policy-based controls to help maintain system integrity and keep the organization’s overall IT operations running smoothly with little hands-on intervention needed.

Manage the service lifecycle so that all components work together effectively and that accurate alerts can be sent in a timely manner to the appropriate party if and when a problem arises. When the service process runs smoothly and efficiently, improvements can be realized both internally among employees as well as externally in the form of better service levels.

Automate various aspects of their operations, including service and infrastructure provisioning, change requests, support services, user management, alerting and more. Using IT process automation to streamline these repetitive tasks allows IT personnel to focus on more mission-critical business matters that require human intelligence and a more hands-on approach.

Manage across various aspects of the infrastructure, including virtualization, network, storage, and applications. This broad solution creates a more centralized environment in which every area can be managed effectively and instantaneously, rather than each individually as silos.

Intelligent IT process automation tools combine all of these capabilities to provide a single platform upon which enterprises can build and support their private clouds. This creates a greater degree of efficiency, which also equates to a reduction in labor costs and other operational expenses.

Could your organization benefit from integration of IT process automation with cloud services? Find out now by taking a free demo today! Or, better yet, get started now with your free 30 day trial. Click here to download!





EBOOK: HOW TO MEASURE IT PROCESS AUTOMATION RETURN ON INVESTMENT (ROI)




Could IT Process Automation Be Your Vehicle to the Cloud?

Could IT Process Automation Be Your Vehicle to the Cloud?When it comes to IT process automation, the talk usually centers on increased efficiency and productivity. What’s often overlooked, however, is the opportunities ITPA opens for organizations to be able to take advantage of the scalability and flexibility of cloud technology. This can also save businesses a significant amount of money as well. Could automation be your ticket to leveraging the power of the cloud for your company? Let’s take a look.

Consider the example of a claims processing application for a large insurance provider. Previously, the company had been working with a managed service provider to handle the large volume of claims that it handled. Under this set up, 35 servers were required, which were housed at the MSP. This level of support came at a hefty price tag. The company wondered if moving to the cloud would make more sense, particularly from a financial standpoint. But how? The answer was simple: automation.

A switch from the MSP to a cloud platform allowed the company to shrink their server needs from 35 down to a conservative 11. That change alone saved them an impressive $750,000 a year! And the savings they realized was just one of the benefits. The other significant advantage the cloud environment provided was the ability to scale up and down instantly as needed. This was particularly important given the broad fluctuation of claims the company had to process on any given day.

As this example demonstrates, IT process automation can provide the ability for organizations of any size to enjoy the savings and flexibility of on-demand performance. Outside the insurance industry, just about every business faces situations in which a sudden influx of work might occur. How are these scenarios handled? Does bringing in more staff to meet the increased demands make sense? Is it even fiscally possible? And what happens when that demand suddenly drops?

IT process automation and robotics technology provides the perfect complement to existing personnel, and the added ability to leverage the cloud makes it an ideal solution. Makes sense, right? So, the next logical question is how do you achieve similar results? What automation tool should you invest in?

Well, there are plenty of options. Among the most attractive – at least from the standpoint of cost – are the inexpensive or free open-source tools that are readily available. But while this option may save you some money from the start, it may not be worth it. After all, these types of platforms have to be pieced together, creating a fragmented environment which could become fraught with error and will very likely be lacking in the area of efficiency. In other words, you get what you pay for.

The other recommended option would be to adopt a larger automation framework and work from there. This will provide a much more standardized approach to IT process automation and create a more cohesive network. Additionally, sticking with a more sophisticated “anchor” automation provider provides a greater level of quality and performance. While there will be an initial investment, the long-term benefits and savings as demonstrated above should more than justify the expense.

If you’re currently working with an MSP and would like to find out more about how IT process automation could help you transition to a more economical and efficient cloud environment, give us a call.

 

Or, better yet, download a free 30 day trial and experience it for yourself.





eBook: 10 time consuming tasks you should automate




IT Process Automation in the Cloud Age

IT Process Automation in the Cloud Age
Over the past decade or so, cloud technology has brought businesses from mediocre to successful in the blink of an eye by delivering small to medium sized enterprises the opportunity to compete at the same level as their largest competitors. In short, the cloud has opened many doors and provided a wealth of new and exciting technologies to organizations across the world. One such way that this has been done is through IT Process Automation (ITPA), which goes hand in hand with cloud technology to improve operational efficiency and cut costs.

Let’s take a closer look at how IT Process Automation in the cloud age is changing the way companies across the globe are doing business.

Closed-loop Incident and Problem Resolution. When a critical incident occurred no matter where it affected or happened, it was up to those within the first and second levels of command to identify and address the issue or escalate to the appropriate team in as timely a manner as possible. This left tremendous room for human error and increased the risk that incidents would take longer than necessary to correct, or would get missed completely. With the right IT process automation tool in place, incidents are managed in zero level before even getting to the human level, reducing the risk of human error and improving mean time to resolution.

Improving Customer Satisfaction with Self Service Automation – If there’s one thing that the recent wave of smart technology has taught us it’s that people love to feel empowered. When users don’t have to rely on others to handle seemingly insignificant tasks, such as password resets, not only does it make the end-user feel empowered, but it makes the job of those in the IT department that much easier. Now, instead of your IT personnel having to waste time tackling day to day tasks for the rest of the organization, the end users themselves will have the ability to handle many of their own needs through self-service task automation. This improves morale for everyone involved, and boosts service levels.

Automating Service Fulfillments. If there’s any area that truly benefits from process automation, it’s the service fulfillment process. The beauty of ITPA is that it allows businesses to completely automate entire workflows across systems, such as those that dictate the sequence of events that occur between the service fulfillment platform and the end-users. Automation takes a once tedious and complex process and simplifies and streamlines it to dramatically improve efficiency.

Automate Operational Repetitive Tasks. Smaller businesses were once held back because they lacked the manpower to efficiently manage IT tasks. They wasted precious time and resources completing repetitive manual tasks that weren’t necessarily challenging, but needed to be done in order for the business to continue to run smoothly. IT process automation takes these manual tasks and workflows and automates them, letting technology do the heavy lifting and freeing up talented IT professionals to focus on more important issues. What could your organization do with more manpower?

Auditability/Compliance. Staying in compliance with the variety of external governing bodies is a necessary evil in the business world. The ability to document all of the critical data in an organized fashion and, more importantly, retrieve that data quickly and accurately in the event of an audit is invaluable. IT automation makes the entire process of documentation and information retrieval quick, simple and uniform across your organizational platform.

Regardless of industry, automation and cloud technology are fast becoming the dynamic duo for achieving ongoing success. Leveraging this for your own business will provide the benefits outlined above, as well as many unique advantages that will address the specific pain points within your organization. The result is a marked improvement in overall operational efficiency and a significant cost savings which will ultimately improve your business’ bottom line.





IT Process Automation Survival Guide