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7 Must-Ask Questions about Cyber Security Incident Response

7 Must-Ask Questions about Cyber Security Incident ResponseOne only needs to read the latest headlines in the news to recognize the growing risk of cyber threats. With big name brands routinely falling victim to online criminals and millions of consumers subsequently suffering the consequences, it’s becoming abundantly clear that cyber security incident response is something every business must make a priority. Not sure where your organization stands? Here are 7 questions you should be asking to avoid becoming the next victim.

1. Who is responsible for my organization’s cyber security?

First and foremost, is there a team in place that has cyber security incident response
on their to-do list? If not, it’s time to sit down with your IT department and get things moving in the right direction.

2. Are we fully aware of what’s at stake?

In order to protect your organization’s infrastructure, it’s critical that those in charge of cyber security incident response have a clear and accurate picture of precisely what the network and other assets to be protected include. In other words, you must know ahead of time what’s at risk if you are to take a proactive approach to security.

3. What kind of plan do we have for monitoring threats?

In most cases, cyber incidents can be prevented or addressed before they have a chance to cause significant harm – provided, of course, that there’s an adequate plan in place for identifying these threats in a timely manner.

4. What happens to those threats once they’re detected?

The reason why many organizations have fallen victim to cyber criminals isn’t due to lack of threat detection, but rather lack of action taken once a risk is identified. Leveraging tools like automation can help fortify cyber security incident response by ensuring that every single incoming threat is assessed and prioritized.

5. Do we have the resources to handle cyber-attacks?

Another issue behind successful cyber security breaches is the fact that even the largest organizations simply do not have the manpower to keep up with the number and complexity of incoming risks. Again, this is where automation technology can complete the puzzle – without having to hire additional staff.

6. What is our policy for preventing future attacks?

An important yet often overlooked component of cyber security incident response is the identification and documentation of best practices for handling future problems. This can help thwart future breaches before they can succeed.

7. Where do we begin?

If you’re not completely confident you’ve got the right answers for any of the above questions, chances are your organization is dangerously vulnerable. Contact us today and let’s discuss how our tools can help establish and/or strengthen your cyber security incident response plan so it’s most effective.





eBook: 5 Reasons You Should Automate Cyber Security Incident Response




How Netflix Leverages IT Process Automation to Protect Its Information

How Netflix Leverages Automation to Protect Its InformationWith more than 62 million subscribers worldwide, it’s no wonder digital services company Netflix has to focus on keeping up a fast-paced, secure IT operations environment. The engineers who work for the streaming media organization are faced with the task of deploying code thousands upon thousands of times each and every day. How do they maintain such a high level of output? Well, one thing they’ve come to rely on is IT process automation.

The very nature of Netflix’s industry makes the company and its clientele much more vulnerable to cyber security attacks. And, as many other significant-sized enterprises have learned the hard way over the past decade or so, having a monitoring system in place simply isn’t always enough to achieve optimum protection levels.

What companies like Netflix need is a more comprehensive and closed-loop process that handles potential risks from start to completion. More importantly, these businesses must find a way to achieve this goal while balancing tight budgetary restraints and increasing demands for better, faster service. In other words, they must figure out a way to do more with less while also always maintaining the greatest level of cyber security.

As Netflix has discovered, IT process automation can provide the ideal solution to this need. Jason Chan, cloud security architect for Netflix, knew he and his team were facing a monumental task, particularly given the significant and speedy growth the company has sustained, stating that: “The only realistic way of maintaining security in an environment that grows so rapidly and changes so quickly is to make it automation first.”

Today, Netflix leverages IT process automation to perform and complete a broad spectrum of both routine and complex tasks and workflows.

Whether it’s identifying subscriber accounts that have been compromised or prioritizing and responding to incoming security incidents, automation plays a central role. In fact, the technology has virtually eliminated the need for human interaction (at least on a basic level), thereby reducing error rates while dramatically improving efficiency levels.

The company’s internal cyber-security system continuously monitors the platform for any changes which may indicate a potential breach. From there, the system then automatically determines the level of risk and, if necessary, notifies the appropriate team member that a change has been detected. For serious threats, the right human worker is made aware of the issue in a timely and effective manner so that it can be addressed immediately, thereby mitigating any potential damages.

In some instances, human intervention is completely unnecessary. For example, one monitoring tool Netflix employs can automatically identify a security problem, such as a compromised employee account, and isolate the concern and facilitate the appropriate action plan for dealing with the situation. When a security alert is received, the system goes through a series of workflows to establish precisely what’s happened and how severe the problem may be. If it’s determined that a certain action should be taken, such as disabling a compromised account, the IT process automation tool can execute that task accordingly.

Furthermore, IT process automation provides the added level of protection a digital firm like Netflix (or any business, for that matter) needs in order to prevent potential security breaches. Even without budgetary constraints, most IT departments simply do not have the capacity to handle the volume and complexity of incoming threats. This is when things get missed. Automation, on the other hand, can be the safety net, ensuring that no threat slips by undetected.

Finally, it’s important to mention that IT process automation isn’t meant to replace human workers, but rather – as Mr. Chan points out – to make life easier. “You really need to help get what’s most important in front of people as quickly and easily as possible, so you’re using your human resources as effectively as possible.”

How secure is your business against cyber threats? Could IT process automation be the missing link for you just as it has been with Netflix?

Check out these 5 compelling reasons you should automate your incident response process





eBook: 5 Reasons You Should Automate Cyber Security Incident Response




How to Use Automation to Thwart Cyber Security Attacks

How to Use Automation to Thwart Cyber Security AttacksCyber security attacks are nothing new to the business world. One need only look to news reports from recent months to see that these types of serious breaches are occurring on an ever-increasing basis. Furthermore, they’re also increasing in severity and complexity. For organizations that are ill-prepared for such imminent threats, the results can be nothing short of catastrophic. The good news is, there is a highly effective tool that can stop a cyber attack in its tracks: automation. Here’s how.

Cyber security attacks are occurring on a daily basis, and they’re affecting businesses great and small. What’s more, with the savvy criminals behind these attacks becoming more skilled at avoiding detection and gaining access to the sensitive data they’re after, companies must be able to anticipate the risks and act accordingly to mitigate damages. This is made even clearer when one considers that a successful breach can occur in mere moments while the subsequent clean-up can take months or even years to complete.

Now consider even more sobering data. In 2012, the United States alone saw an increase in mobile malware of 400%. Targeted cyber attacks also went up by 42% and the number of records compromised as a result of a security breach rose by 300%. These shocking numbers represent a digital world that is constantly evolving. As technology advances, cyber security incident response strategies must stay a step ahead of the game. Automation can provide the missing puzzle piece needed to achieve this goal.

The first step is evaluating your monitoring system. Like it or not, with the increase in threats, unless you have a solid system in place to effectively identify these risks as they occur, you’re more vulnerable than you may think. Furthermore, even the most well-staffed IT department is no match for the volume of incoming incidents. The key is developing a cyber security incident response plan that integrates a quality monitoring system with the automation necessary to keep on top of incoming threats.

Adequate risk management requires automation technology that can adapt in real-time so that the moment a potential risk is detected, it is immediately analyzed. From there, should action be necessary, incidents must be prioritized based on threat-level and sent along the appropriate channels so they can be addressed accordingly. Responses can either be triggered automatically or can be escalated to be handled via human intervention if need be. All of this must occur 24/7 in order to stay ahead of the game, something most businesses do not have the resources to handle without automation.

The key to an effective cyber security incident response strategy is closing the gap between detection and response. It’s becoming increasingly evident that traditional incident management plans which depend on manual intervention are simply no longer capable of keeping up with the frequency, speed and versatility of cyber attacks. Simply put, new risks require a new way of thinking and automation is proving to be the key to stopping incidents in their tracks.

How solid is your cyber security incident response plan? Download your free trial of eyeShare today to learn how automation can provide you with the tools you need to keep your organization safe for years to come.





eBook: 5 Reasons You Should Automate Cyber Security Incident Response




How to Be More Proactive with Your Cyber Security Incident Response

How to Be More Proactive with Your Cyber Security Incident ResponseIt’s been proven time and time again that taking a reactive approach to cyber security incident response is an exercise in futility. Just ask Target or any number of other big-name brands that have suffered monetary and reputational damage at the hands of a security breach. With criminals becoming savvier by the day, organizations simply must take a more proactive approach to not just dealing with incoming threats as they occur, but actually thwarting them ahead of time.

The first step involves creating a more closed-loop system. That is, having a plan in place that not only identifies potential incidents, but carries through with the appropriate action accordingly. One of the biggest reasons cyber-attacks are successful is because the victim didn’t have such a strategy in place at the time of the incident. Even in cases where a threat is actually detected, it is often allowed to slip by due to the sheer volume of incoming alerts and the limitations of traditional IT departments.

To be truly effective, a cyber security incident response plan must cover every angle of the alert process. A quality monitoring system is great, but what if that system fails to adequately identify and prioritize a serious threat? To make this type of set up more proactive, automation can be integrated so that any and all incidents that occur and are picked up by the monitoring system can then be properly addressed, either automatically or via human intervention following the escalation and notification process.

In a recent survey conducted by the SANS Institute, all trends indicate widespread improvements are being made in cyber security incident response strategies across the board. Most survey respondents credited automation for these incremental improvements, but also admit that they still have quite a ways to go to reach full maturity. Advancements in skills as well as tools and technologies being leveraged and a more integrated approach are all needed in order to achieve optimum security levels.

The survey also revealed that four of the top issues relating to incident response include: lack of adequate system visibility (45%), inability to properly distinguish incidents (37%), too much time for remediation (29%) and lack of integrated, automated tools (28%). Further complicating matters is the increase in personal mobile device usage in the workplace. As more organizations adopt and roll out BYOD policies, the risk of security breaches multiplies exponentially.

Automation can provide the solution needed by offering enhanced visibility and faster, more accurate and effective response and remediation to cyber-attacks.

In conclusion, it is becoming more evident by the day that cyber-attacks are increasing, both in number and complexity. Traditional reactive cyber security incident response plans are no longer a match for these evolving risks. Only those organizations that adapt accordingly and take on a proactive approach to handing incidents will remain secure against such attacks.

Is your business ready for automated cyber security incident response?

Could automation provide your company with the added level of protection needed over the coming months and years?

Request a live demo today to get started!





eBook: 5 Reasons You Should Automate Cyber Security Incident Response




Ayehu Security Incident Response Automation Software Mentioned in Latest Gartner Research Report

Ayehu Security Incident Response Automation Software Mentioned in Latest Gartner Research Report

Ayehu Software Technologies Ltd., industry leader in developing and marketing enterprise-grade IT process automation software is pleased to announce its inclusion in another Gartner research report.

In this most recent publication, Ayehu was mentioned as a trusted provider of security incident response automation solutions.

The report, entitled The Five Characteristics of an Intelligence-Driven Security Operations Center, addresses security leaders and provides a comprehensive overview of how intelligence-driven security operation centers (SOCs) will need to use tools, processes and strategies to protect their organizations against modern threats. Among the topics covered, the report delves into key challenges SOCs face today and provides expert recommendations for successful evolution from traditional to intelligence-driven SOC (ISOC).

Throughout the report, a common theme emerges which demonstrates the need for security leaders to go beyond traditional threat-detection methodology and preventative technologies and adopt more advanced and sophisticated policies. The main component of these newer, intelligence-driven SOCs is automation. To that end, Security Incident Response Platforms (SIRPs) and Security Operations Automation Platforms (SOAPs) are mentioned, the latter of which includes Ayehu as an example.

“The driving force behind all the work we do at Ayehu is the desire to help businesses of every size and industry better protect themselves against the ever-increasing threat of cyber-attacks,” comments Co-Founder and CEO of Ayehu, Gabby Nizri. “Our passion, hard work and tireless determination to develop a superior IT Process Automation solution are beginning to pay off. We couldn’t be more pleased to be recognized by Gartner, such a respected authority in the IT realm.”

To learn more about how automation can fortify your cyber security incident response policy and help your SOC develop into a more intelligence-driven model, check out Ayehu’s extensive library of eBooks or download and try the eyeShare product free for 30 days.

About Gartner

Gartner, Inc. is the world’s leading information technology research and advisory company. They specialize in conducting, compiling and delivering technology-related insight to help IT professionals and business leaders make sound decisions. Gartner is headquartered in Stamford, CT and currently employs 6,600 associates, including more than 1,500 consultants, research analysts and clients in 85 countries. For more information, please visit www.gartner.com.

About Ayehu

Ayehu provides Security Incident Response Automation solutions for IT & Security professionals to identify and resolve critical incidents, simplify complex workflows, and maintain greater control over IT infrastructure through automation. Ayehu solutions have been deployed by major enterprises worldwide, and currently support thousands of IT processes across the globe. The company has offices in New York and Tel Aviv, Israel. For more information please visit www.ayehu.com.

eBook: 5 Reasons You Should Automate Cyber Security Incident Response


5 Cyber Security Incident Response Risks and How to Avoid them Using Automation

5 Cyber Security Incident Response Risks and How to avoid them Using AutomationWhen it comes to the topic of cyber-security, or more specifically, the risks all organizations face against would-be criminals attempting to access sensitive data, there are certain emerging patterns to be aware of. Knowing ahead of time what to watch for and which tools can help reduce your company’s vulnerability is essential to staying a step ahead of these attacks. That being said, let’s examine 5 trends that should be at the top of your IT department’s list of priorities as well as how automation can fortify your cyber security incident response plan.

Not If, But When

First things first, to successfully protect your organization from the risk of a cyber-attack, you must first acknowledge that not only could a breach occur, but that it most likely will. It’s really just a matter of time. As more and more attacks are launched and are becoming increasingly complex, cyber security incident response is no longer a luxury but an absolute necessity, regardless of the size or industry of your business. Having a good offense is always the best defense.

Humans are the Weakest Link 

When we think of security breaches on a corporate level, we tend to envision sophisticated hacking programs working behind the scenes to access data. The truth is, a good majority of successful cyber-attacks occur not through programs and systems, but through the very people who work within the company. Phishing through email and social networks is on the rise, which is why training employees to know what to watch for and avoid should be an essential component of any cyber security incident response plan.

False, Traceable Data Can Help

One thing cyber criminals do is attempt to access internal information with the hopes that the data breach includes valuable material (such as personal identities or financial/proprietary information). Unfortunately for them, determining which content is useful isn’t always so easy. You can beat them at their own game by including false, traceable data in the mix and incorporating automation into your cyber security incident response process. When a hacker attempts to access/analyze the phony data, instant notification will help you identify and address the threat.

Third-Parties Increase Risk

With more and more businesses collaborating with one another and leveraging third-party vendors for assistance with a wide variety of tasks, it’s no surprise that security risks are on the rise. Many of the recent cyber-attacks reported occurred when hackers accessed sensitive information not directly from the source, but rather via a more vulnerable external partner. To avoid this, corporations should be proactively working with any and all other businesses with which they are sharing information to establish best practices and ensure a successful cyber security incident response strategy that covers all angles.

New Technologies = New Risks

Finally, with emerging technologies being introduced and adopted globally on a daily basis, cyber criminals are ramping up their efforts to exploit the new and unknown risks associated with such changes. To achieve the benefits associated with new tech, such as the internet of things, an organization’s cyber security plan absolutely must include tools – like automation – that will help to quickly and accurately pinpoint any would-be attacks so they can be immediately and effectively addressed, mitigating risk.

Could your enterprise use a more secure strategy for staving off cyber-attacks? Download your free trial of eyeShare to see how automation can bridge the gap and create a more solid, secure infrastructure for your business.


eBook: 5 Reasons You Should Automate Cyber Security Incident Response




3 Reasons Your Cyber Security Incident Response Plan Isn’t Working (and How to Fix It)

3 Reasons Your Cyber Security Incident Response Plan Isn’t Working (and How to Fix ItThese days it’s becoming increasingly evident that businesses of every shape, size and industry must develop effective cyber security incident response plans in order to avoid becoming a victim of online data breaches. Otherwise, they risk being the next brand in the news who allowed their customers’ sensitive information to be compromised. You may already have such a plan in place for your own company, but are you certain it’s truly as effective as it can (and should) be?

Let’s take a look at 3 common reasons your cyber security incident response plan may not be working, and how you can fix it before it’s too late.

Manual Processes

Handling any part of the incoming alert process can not only dramatically decrease your IT team’s productivity, but it also leaves the door wide open for a potential breach. In fact, even if you have an alert management system in place, without the proper tool to close the loop, your company is still at risk. What you need is a comprehensive system that involves adequate alert processing and leverages automation to properly assess, prioritize and assign legitimate threats accordingly.

Limited Resources

Even the best-staffed IT department cannot realistically handle the growing number of threats that are popping up at an alarming rate. That’s not even taking into account the increasing complexity of these threats. Even one missed alert could spell imminent disaster for your firm. If your cyber security incident response strategy does not contain a robust automation component, you’re not nearly as safe as you may think.

Silo’d Processes

If your infrastructure is made up of a number of separate systems, the risk of a cyber-attack increases tenfold. That’s because creating a solid defense in one area doesn’t necessarily translate to other key areas. Additionally, organizations in which departments exist in silos typically don’t have any type of best practices in place for dealing with an incoming threat in the most effective and timely manner possible.

To combat these common issues, one must take a more holistic approach to cyber security incident response – a view that encompasses every part of the organization. From there, silos must be broken down and a more uniform infrastructure put in place. Finally, automation should be implemented to bring all of this together.

Is your sensitive data as secure as it could be? Don’t risk it!

Download your free 30 day trial of eyeShare today and start putting the power of IT process automation to work for your cyber security incident response.





eBook: 5 Reasons You Should Automate Cyber Security Incident Response




How to Establish a Solid Cyber Security Incident Response Plan

10 Ways to Reduce Cyber Security Threats with IT Process AutomationIt’s been said time and time again that the best defense is having a good offense – that is, being prepared ahead of time can tremendously improve the outcome of any adverse situation that may arise. Perhaps in no context is this statement more accurate than that of cyber security incident response. These days, no business is safe from would-be attackers, so planning ahead is essential. Let’s examine the steps involved in developing such a plan.

Assemble a Team

Each member should understand his or her role in the event that a serious security breach is detected. The more prepared this team is ahead of time, the more smoothly the entire process will go, which means a much more favorable outcome.

Employ the Right Tools

A cyber security incident response plan is only as good as the tools you’ve got in place to deal with the situation at hand. The goal should be not just detecting potential risks, but employing additional tools, like automation, to effectively close the loop. This will ensure that every incident is properly assessed and prioritized and the appropriate parties are notified to take action.

Keep the Process Transparent

Having a clear and accurate picture of who is handling what can dramatically improve how well and how quickly a security incident is resolved. This is why leveraging the right software product is so important. Look for a platform that provides real-time updates that show incident ownership, severity, priority and status.

Gather and Analyze Data

There is something to be learned from every security incident and doing so can position your company in a more secure place moving forward. IT personnel should be designated to thoroughly analyze information received and assess the entire process as it exists currently to identify areas of weakness and places that need improvement.

Keep the Process Fluid

A quality cyber security incident response strategy isn’t something you simply set and forget. As cyber criminals become more and more savvy, the methods we employ to thwart their efforts must also evolve and become more sophisticated over time. As best practices are defined and implemented, your security response plan should also adapt accordingly.

Like it or not, if you’re in business, you’re at risk of a cyber-attack. Preparing ahead of time by developing a robust and comprehensive cyber security incident response can vastly reduce the chances of you becoming a victim.

Could your cyber security incident response plan use a makeover? Learn how the right automation product can make all the difference. Download your free 30 day trial to get started today.





eBook: 5 Reasons You Should Automate Cyber Security Incident Response




5 Common Cyber Security Incident Response Mistakes You’re Probably Still Making

5 Common Cyber Security Incident Response Mistakes You’re Probably Still MakingGiven the exposed vulnerability of big-name corporations to cyber-attacks, you probably already know how important it is to keep your systems as secure as possible. What you may not be aware of, however, is that you may be committing a number of common mistakes without even realizing it – mistakes that could be placing your infrastructure at great risk. Let’s take a look at 5 such errors so you’ll know what to avoid in your cyber security incident response strategy.

1. Inadequate Patching

Would-be criminals are constantly trying to find ways to sneak in the back door, so to speak, and if you’ve not properly dealt with weaknesses within your systems and infrastructure, then you’re leaving yourself wide open to become a target. Patches are sometimes necessary, but they should always be handled properly and followed up with actual solutions to mitigate risk.

2. Weak Password Policies

Having a password policy is an essential component of a cyber security incident response plan. This policy should include certain requirements that make it impossible to use simple (i.e. easy to hack) passwords. It should also require that all users periodically change their passwords to further prevent a possible breach. To make this easier and more efficient, businesses can leverage self-service and automation.

3. Accessing the Web on Unsecure Connections

We live in an increasingly mobile society, which means any number of your employees and colleagues could be accessing the web via work devices while on the road. Unfortunately, the convenience of working from the local coffee shop also presents a higher risk of breach because these places often feature networks that aren’t adequately secured. Your cyber security incident response plan should include documentation and specific instructions for mobile work.

4. Not Covering All Your Bases

You may think your infrastructure is secure because you have a quality monitoring system in place. The problem is, just because alerts are being monitored doesn’t mean they’re actually being handled properly. A solid cyber security incident response strategy should also include automation that will properly analyze and prioritize incoming incidents and assign them to the appropriate party for attention. This closes the loop and provides a greater level of defense.

5. Thinking it Could Never Happen to You

Often times a smaller organization ends up falling prey to a cyber-attack because they failed to recognize their vulnerability. These days businesses of every size and industry are at risk, so you must be diligent and proactive about developing and implementing a strong cyber security incident response plan to preventbecoming a victim.

Is your business committing any of these common security mistakes?

Could you use a more robust cyber security incident response plan?

Download this free eBook: 5 Reasons you Should Automate Cyber Security Incident Response 





eBook: 5 Reasons You Should Automate Cyber Security Incident Response