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Ayehu Names Ilan Cohen of Israel Direct Insurance as its Most Recent IT Process Automation Super Hero of the Month

YashirAyehu Software Technologies Ltd., developer of enterprise-class IT Process Automation software solutions has announced its most recent Super Hero of the Month Award recipient. This month, the company chose Ilan Cohen from Israel Direct Insurance. Cohen was chosen for his use of IT process automation to bring the efficiency of his team to a whole new level.

When he first started in his role as Monitoring Expert, Cohen was presented with the eyeShare product, which was being used in a very limited capacity. He quickly recognized the power this program had to improve operational efficiency for his team and the organization as a whole. Almost immediately, a specific pain point was identified. The system team was being bogged down by simple IT tasks that required intervention during off hours, such as unlocking user accounts and restarting servers. Cohen got right to work leveraging the eyeShare product to automate these time consuming tasks.

Along with automating these simple, repetitive tasks, eyeShare has also been used to allow remote actions for crucial IT incidents. Over time, Cohen also began creating more complex workflows, such as monitoring tasks that work on xml files and extracting important information. He then moved on to use IT automation to improve IVR user experience, monitor internal sites, and monitor and extract information from HTML files.

“When I came to work for Direct Insurance, they introduced me to the eyeShare product and I realized right away the amount of potential that it presented,” comments Cohen. “eyeShare is very efficient, and even if something is not supported built in, there is always some workaround to make it work. It is very easy to implement and control, and if the user has even basic IT skills, he or she can take it to another level. Simply put, with this automation product, the sky is the limit!”

Ayehu chooses a new Super Hero of the Month each month as a way to recognize individuals in the IT industry who are leveraging the power of automation to bring themselves, their teams and their organizations to a new level of efficiency. Recipients can be anyone who uses the eyeShare product to automate manual tasks and streamline workflows.

About Direct Insurance

I.D.I. Insurance Company Ltd. (“Direct Insurance”) is the pioneer of direct insurance in Israel, and the largest and leading company in its field. The Company operates through a number of insurance brands, and through a differential pricing mechanism according to specific customer information, a low cost base and an advanced technological infrastructure. I.D.I. offers a wide range of insurance services, including vehicle, property, foreign travel life and health.

About Ayehu

Ayehu Software Technologies Ltd. develops and markets eyeShare, a lightweight, enterprise-grade IT Process Automation solutions. Deployed at major enterprises and supporting thousands of business users, Ayehu eyeShare helps IT professionals identify and resolve critical incidents up to 90 percent faster, minimizing their impact to the business and saving time for IT operations teams. For more information, please visit www.ayehu.com





eBook: 10 time consuming tasks you should automate




IT Process Automation Super Hero of the Month Announced as Alon Vilenski of Clalit HealthCare

Alon IT Process Automation Super HeroAyehu, the leading provider of IT process automation solutions has officially named its latest Super Hero of the Month award recipient. This month they have chosen Alon Vilenski of Clalit HealthCare. Alon is being recognized for using IT automation to streamline his operations and improve efficiency for both his team and his organization as a whole.

In his role as Project Manager for one of the most progressive public health associations in the world, Alon handles a wide variety of important tasks on a daily basis which are related to multiple systems. Many of these tasks were weighing him and his team down, causing them to waste valuable time and resources and reducing their overall operational efficiency. They were relying heavily on VB scripts and had to manually handle monitoring systems which sometimes sent false alarms and didn’t clearly indicate the cause of the problem. Alon realized that there had to be a better, more efficient solution.

In 2011, Clalit implemented the eyeShare product. They started out by automating services monitoring and restarts as well as monitoring different criteria and performance of the servers. Over time, this automation has expanded to include MSMQ, process execution, copying log files from hundreds of servers, monitoring files, and checking and monitoring data stage interfaces for the organizational SAP systems. They’ve even automated the daily digital signature maintenance for doctors in 1200 clinics as well as distribution of x-ray system files to some 900 clinic servers on a daily basis, saving a tremendous amount of time and resources.

In addition to streamlining operations by automating manual tasks, Clalit has also leveraged eyeShare to improve the accuracy and clarity of alerts. eyeShare helps filter false alerts from the monitoring systems. What’s more, when an alert is triggered, eyeShare checks for the root cause of the alert and sends notifications with the exact error. If the problem is resolved it sends a recovery notification as well. This has vastly improved the accuracy and efficiency of Alon’s team and others within the organization.

“The eyeShare product has created a multi-faceted solution for us, improving the way we manage our day to day workflows and improving output exponentially,” comments Alon. “What I particularly appreciate is how eyeShare is compatible with so many other products, such as SAP and ORACLE. This has made it much easier to integrate and deploy. Now, instead of time consuming VB scripts, we have a standard tool that is easy to use for every team member. You really can’t put a value on the time savings and peace of mind this has provided to us, both as a team and as an organization.”

The Super Hero of the Month program was designed and implemented by Ayehu as a way to recognize one stand-out member of the IT industry each month that is embracing automation and boldly leading their organization into the future of IT.

About Clalit HealthCare

Clalit HealhCare is a non-governmental, non-profit organization that has initiated, defined and set the health standards for the country of Israel for some 90 years. Clalit plans, builds, owns and operates its own modern health care facilities, and also leases clinic space in centrally located places, employing some 7,500 physicians, 11,500 nurses, 1,300 pharmacists, 4,400 paramedics and laboratory/imaging technicians and 9,400 administrative personnel. They continue to work toward their goal of changing the face of medicine and the health care system in Israel. To learn more about Clalit, please visit www.clalit.co.il/he-il/english

About Ayehu

Ayehu publishes eyeShare™, the industry’s #1 enterprise-class, lightweight IT process automation solution. Deployed by major enterprises worldwide and supporting thousands of IT processes, eyeShare™ empowers your IT operation to automate simple and complicated tasks, free up scarce resources, and greatly improve service levels, all at an affordable price point. please visit www.ayehu.com





eBook: 10 time consuming tasks you should automate




Want this cool Super Hero T-shirt?

Visit Ayehu at Booth#130 at
Mic
rosoft Management Summit 2012 in Las Vegas

Ayehu will be launching IT Process Automation Pinpoint Solutions – prepackaged workflows for the rapid automation of planned, repetitive IT tasks. These solutions extend Microsoft’s System Center Operations Manager (SCOM) 2012 capabilities and will be demonstrated at the Summit.

We give this awesome T-shirt for FREE!

Stop by our booth #130, to get yourself the “IT Automation Superhero” Cool T-shirt! It’s Free!

** You can also send us an e-mail to meet us at the show**

Hope to see you there!