How IT Automation is Solving the Healthcare Staffing Shortage

How IT Automation is Solving the Healthcare Skills ShortageA few years ago, an article written recently that pointed out the glaring need for talented IT personnel in the health field, and how the lack of this talent is forcing many hospitals and other health care facilities to make a choice between hiring slightly less-than-qualified staff and training them in the areas necessary, or shifting personnel internally to move clinicians from the role of health care provider into the role of IT professional. We’d propose that there is a third, much more favorable option available for organizations facing this very real challenge: the adoption of IT automation.

The underlying problem is essentially two-fold. It starts with a general lack of highly qualified IT talent that is in the market to work in the health care industry. The other piece of the puzzle is the fact that those people who are qualified are being lured away from smaller organizations strictly on the basis of compensation. If the smaller operations can’t pay up, they lose their talent. It’s that simple. What this lack of resources means is that important current projects become delayed and future projects that could mean great strides in terms of health care for the consumer are being put on hold indefinitely. In other words, we all pay the price.

So, what’s the solution? The article referenced above proposes that these facilities find a way to entice lower level staff members from the front line of working with patients into the background of IT work. The problem with this theory is that the proposed staff members must have a genuine interest in making this change, and more importantly, they must be comfortable accepting the reduction in compensation that such a change would inevitably entail. Provided there are some who are willing, the other side of the coin is the increased workload on those on the front line that must pick up the slack for the ones who have changed roles. Either way you look at it, there are sacrifices to be made.

What if, instead of moving personnel around and creating the need to train clinicians on new IT duties as well as either spread existing work among the leftover medical professionals or hire new ones that aren’t necessarily up to par in terms of skills, we turn to technology to help bridge the gap? With IT automation, many of the routine IT tasks that are necessary to keep healthcare operations running smoothly can be turned over to a sophisticated and customized software platform, eliminating much of the day to day work that the back line IT staff is responsible for.

With automation technology, even the leanest of health care operations can do more with less. This means maximizing what little resources they have so that those most qualified to provide patient care, even on the entry-level end of the spectrum, can continue to do what they do best. More importantly, there is no need to worry about competing financially for talent with organizations that are larger and have greater expenditure. A smaller organization can successfully operate with a skeleton crew of IT professionals, and the medical providers can stick to what they do best.

This proposed solution is not only beneficial for the healthcare providers, but to those of us who seek their assistance and expertise. We’ll receive a higher level of care from qualified individuals that are allowed to stay in the roles they’re most skilled in, and future progress in patient care and treatment can be made via the projects and plans that will be allowed to move forward since there is no more lack of resources.

When it comes to the concept of IT automation, there is a much broader spectrum that can benefit beyond just the corporate business world. IT is something that is critical to virtually every industry, particularly the healthcare field. By embracing automation as a way of life, even the smallest of organizations can succeed, making the quality of healthcare they provide that much better. It’s truly a win-win situation.

Do you run a healthcare facility and are curious about whether IT automation would be right for your organization? Why not try our free trial? There’s no obligation, and you can experience firsthand just how much ITPA can become a powerful and invaluable member of your healthcare team.


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Leveraging IT Automation in the Healthcare Field

Leveraging IT Automation in the Healthcare FieldIn the age of digital optimization, more and more healthcare providers are striving to reduce reliance on paper records as part of an overall effort to improve patient service. By digitizing this central component of the process, operations can be streamlined with the added benefit of fewer human errors. As a result, the healthcare industry is becoming more efficient as a whole, providing a much more favorable patient experience. Let’s take a closer look at the increasing role IT automation is playing in the healthcare field.

When it comes to the medical industry, those working within bear the significant responsibility of keeping assets secure and easily accessible to authorized parties. This is particularly true in the area of IT management. The ability to quickly and seamlessly access healthcare IT resources is absolutely critical. In fact, in some instances, it could quite literally mean the difference between life and death. The monumental task of securely supporting a network of many distributed devices and ensuring that all systems are readily available falls on the shoulders of an IT team that is historically lean.

As part of the effort to digitize, healthcare facilities are adopting new systems and applications designed for the purpose of better patient tracking – from the moment an individual walks through the door until they are discharged, whether it’s hours, days or weeks later. These intuitive applications track everything from the department treating the patient, which tests have been performed, what the results of those tests are, any prescribed medications and more. Healthcare professionals, from doctors and nurses to assistants and pharmacists rely on these systems and applications to perform their jobs better and provide enhanced service to patients.

The result of these new IT management systems and applications is increased demand on the IT department. These additional pressures and responsibilities are placed on them, often with resources that are already limited to begin with. How will they keep up? More importantly, how will they be able to continuously innovate at the same time? The answer lies in IT automation and the heavy lifting it can do for IT personnel.

By automating IT tasks, much of the manual nature of IT is all eliminated, freeing up busy staffers to be able to meet the changing and increasing demands while also maintaining HIPAA compliance. The IT automation tool facilitates the electronic management of distributed devices via one central interface, which saves time, cuts costs and delivers a much more efficient, effective allocation of resources. At the same time, the right IT automation platform can also fortify security of the entire IT environment to protect against potential breaches.

IT automation provides tech teams in the IT field with the ability to improve application availability while also boosting the visibility necessary to more effectively manage distributed environments. All of this can be delivered and managed via a central dashboard, further streamlining IT operations and facilitating a more efficient systems management process. Not only does this approach improve the lives of IT personnel, but it also makes things easier for health care providers which improves the overall patient experience. In other words, with IT automation in healthcare, everybody wins.

Want to see how IT automation can make your healthcare facility run smoother and more efficiently? Try our intelligent IT automation and orchestration platform absolutely free for 30 days. Click here to launch your free trial today!

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5 Areas Hospitals Can Benefit from IT Process Automation Today

Perhaps there is no other industry that can benefit more from technological advances5 Areas Hospitals Can Benefit from IT Process Automation Today than that of the health care field. We’ve seen incredible innovations over the past few decades; however, most of these changes have come in the way of patient care rather than internal, administrative operations. What many in this field fail to recognize is the benefits that can be achieved through adoption of IT process automation. Here are 5 convincing ways hospitals and other medical providers can do just that.

Enhanced Compliance and Security

The health care industry is one that involves the exchange of extremely sensitive personal information. Patients want and need to know that their identifying data isn’t going to end up in the wrong hands. IT process automation can help keep providers in compliance with data security regulations by ensuring that certain tasks and workflows are only handled by those who have adequate access and authority to do so.

Maximize System Usage

Another great benefit IT process automation brings to the table for hospitals is the ability to dynamically scale up or down based on need. When more machines and/or additional power is needed, an intelligent automation solution will adapt accordingly, and vice versa. This is especially important for those providers that are on a tight budget and must maximize their usage while also minimizing costs.

Improve Data Analytics

With the standardization of electronic medical records (EMR), the opportunity to drill down and analyze this data is being leveraged to improve patient care moving forward. IT process automation goes hand in hand with this because it allows for centralized data collection and analysis.

Optimize On-Boarding

Getting new patients entered into the system as well as new employees on-boarded via HR can be a time-consuming task – time that could and should be better spent elsewhere. IT process automation can streamline this process, saving time and getting everyone up to speed faster and more efficiently. The same goes for off-boarding employees prior to their departure.

Better Help-Desk/Support Features

When it comes to patient care, time is of the essence. Submitting help desk tickets and waiting for IT support to assist with system issues can take away from this time. Instead, hospitals can leverage IT process automation to roll out self-service options, allowing busy health care professionals to handle many common tasks (like password resets) on their own, without the need to contact the help desk.

When it comes to efficiency and optimization, IT process automation is the ideal solution. Hospitals can leverage this innovative technology to further streamline their operations, keeping costs down, maximizing productivity and improving patient care all at the same time. Could your health care organization use an IT overhaul? Start by learning the 10 things you can and should be automating and then download your free trial today.

eBook: 10 time consuming tasks you should automate