Posts

How to Build an AI Team

Once viewed as a technology of the distant future, AI is quickly becoming an integral component of many an IT/business strategy. The rapid advancement of data science and machine learning technology, combined with the accessibility and affordability of artificial intelligence platforms in the cloud, are enabling companies in every industry to uncover new ways to extract business value from data. But in order to fully capitalize on AI, an organization must first assemble a strong team. Let’s take a look at three steps for creating such a team in your business.

Learn what successful AI looks like.

When establishing a department dedicated to AI, it’s important to recognize that successful artificial intelligence initiatives require a variety of different roles and skillsets. If you are focused solely on one role – data scientist for example – you will almost assuredly come up short. Instead, take a more well-rounded approach paying particular attention to three distinct areas: a person (or people) who can generate data, a person (or people) who can interpret that data, and a person (or people) who can make judgments about that data.

Recruit/train (and retain) top talent.

It’s no secret that skilled AI professionals are in high demand. In order to develop a good AI team, recruitment and retention are key. The good news is, you don’t necessarily have to look outside of your company to do so. In fact, developing AI talent from internal staff can be just as, if not more effective – particularly given the talent shortage. Investing in training and upskilling can produce a higher return on your investment than external recruiting.

And remember, it’s not just about assembling a team. You also need to focus on keeping turnover at bay. Offering things like professional development and autonomy can make long-term employment with you more attractive.

Tap freelancers.

What if your company simply isn’t prepared or doesn’t have the budget to hire a Ph.D. in computer science? What if your existing staff is too small, doesn’t have the potential or lacks the bandwidth to recruit internally? There are still other ways to get started with AI. Some organizations have had tremendous success hiring artificial intelligence specialists via online talent marketplaces, like Upwork. By eliminating the need to hire in-house, and all the ancillary expenses that come with such an arrangement, you can tap into global AI talent at an affordable price.

With Gartner forecasting that 85% of CIOs will be piloting AI projects by the year 2020, it’s abundantly clear that artificial intelligence is the way of the future. Having a team of skilled individuals dedicated to your AI initiatives can help you maximize the long-term benefits and give your organization the competitive advantage it needs to thrive in the digital era.

Ready to get started with AI but not sure how? For a limited time, we’re offering a free trial of Ayehu’s Next Generation Intelligent Automation platform. Use the full product for 30 days and don’t pay a penny. Get yours before it’s too late!

Free eBook! Get Your Own Copy Today

How to reduce employee onboarding time by 90%

How to reduce employee onboarding time by 90%Did you know that the average company spends $4,000 for each new hire? And that number doesn’t take into account the amount of lost productivity during those first few months on the job. Some sources estimate that it can take up to eight full months for a new employee to become fully productive. But since employees who are successfully onboarded are 69% more likely to stay, reducing costly turnover, it’s a process that is necessary. The good news is, there are ways you can significantly reduce the amount of time it takes to onboard new hires. Let’s take a look at one such case study below.

Recently, one of Ayehu’s long-term customers – a large international shipping organization, won an award in automation and infrastructure from a respected magazine in Israel named ‘People & Computers’. This recognition was given due in large part to the impressive reduction the company has been able to achieve on their employee onboarding process. How did they achieve this? Simple. By shifting the process from human to machine through intelligent automation.

The company’s director of IT, together with the company’s HR Project Manager, realized that each time they hired a new employee, more than a week of time was being wasted performing the necessary but tedious onboarding functions such as opening an account and granting appropriate permissions. There was also lack of synchronization between the company’s cloud HR system and on-prem IT infrastructure. Furthermore, every time an employee changed status, the same time would be required to process his or her permission changes as well.

The managers began searching for a solution to reduce the time being wasted in performing these processes and workflows, and ultimately chose Ayehu to automate it. Together with Ayehu, the IT team created a fully-automated process that handles this task in mere minutes, rather than the previously required week of manual work across multiple departments.

In general, the automated workflow they created performs the following steps:

  1. Import the users’ details to a CSV file from the Active Directory
  2. Compare the changes in the current details to last weeks’ details, using their existing cloud HR system and IT infrastructure
  3. Update the new users and their permissions in Active Directory and several SQL databases
  4. Open and close permissions and send a report to IT team

This entire process is now handled automatically with zero human input, which has cut the process time down by an incredible 90%!

How much time is your company wasting on manual processes and workflows? More importantly, what could your employees achieve if they were no longer bogged down by these tasks? Experience for yourself the same liberating time and cost-savings that hundreds of global organizations have already achieved. Click here to experience Ayehu’s revolutionary next generation intelligent automation and orchestration platform today.

Streamlining HR with Intelligent Automation

Streamlining HR with Intelligent AutomationHuman Resources is a critical function of any organization, particularly those at the enterprise level. Because HR is connected with every other department, when HR processes are running smoothly, the entire business benefits. Conversely, when those processes break down, the whole company can be impacted. Due to the broad reach and extensive list of responsibilities, enhancing HR processes through intelligent automation can dramatically improve productivity and efficiency across the organization.

A glaring need for intelligent automation

According to ServiceNow’s report, Today’s State of Work: At the Breaking Point, Human Resources was listed as the least efficient department. In fact, the study revealed that those in HR are wasting two full days, or 16 hours per week performing manual administrative tasks.

For instance, activities like overseeing employee relocations, managing leaves of absence and onboarding new employees are all among the most inefficient processes of HR.

Without question, HR teams want to deliver exceptional service, but find themselves far too often burdened with repetitive tasks and workflows. Unstructured work processes and HR functions that are heavily manual lead to unnecessary complexity and a steady drain on productivity.

Intelligent automation presents a golden opportunity

A recent survey by Career Builder revealed that 72 percent of employers expect some roles within HR will become completely automated over the next 10 years. Yet, according to the ServiceNow report, automation is only being leveraged in 37 percent of HR services.

Using intelligent automation to reduce complexity enables HR professionals to focus less of their time, energy and expertise on manual recruitment activities and more on innovating and improving business practices.

Introducing intelligent automation in 5 easy steps…

Step 1: Identify processes and workflows that should be automated.

We’ve already mentioned that HR is a department ripe with opportunity to automate, particularly given its many manual, repetitive and transactional processes. The first step in getting started is to identify these tasks and list them out in order of priority. For best results, look for “quick wins” – that is, the processes and workflows that, when automated, will produce the fastest and most measurable return on investment.

Step 2: Create a blueprint.

The next step should involve mapping out these critical business functions from start to desired end-state, including a combination of both artificial intelligence and human skills. Investigate further whether the existing processes you have in place could be augmented by intelligent automation to deliver the desired result. During this process, you may discover that it’s easier to redesign some workflows from scratch rather than to modify them.

Step 3: Get executive buy-in.

Organizational change, such as what’s involved with deployment of intelligent automation in HR, requires more than just simply executing a series of implementation activities. To truly gain traction and roll out successfully, adoption must start at the top and trickle its way down. As such, those in senior leadership must be visible, both in their support and their participation. This will empower employees and encourage them to suggest how intelligent automation can further benefit the business.

Step 4: Communicate openly and regularly.

Remember that through automation, you’ll inevitably be impacting the day-to-day work of your employees. To prevent resistance and overcome fear, be proactive about communicating with the HR department. Address their concerns, answer their questions and provide them with reassurance that the changes being introduced will ultimately benefit them. Not only will they save time, but they will also be freed up to focus on more creative, strategic and fulfilling projects.

Step 5: Retrain and reskill.

As intelligent automation is introduced, the role and day-to-day functions of human employees will inevitably evolve. Don’t just expect your employees to possess the innate skillsets needed for leveraging automated tools. For instance, your HR team may have the soft skills needed to be successful, but they may still need help understanding how to interact with automation technology. Invest in retraining and reskilling them accordingly so they are armed with the info they need to evolve alongside the changing technology.

Highly automated companies are six times more likely to experience revenue growth of more than 15% versus companies with low automation. Human Resources is an excellent place to start. Want to experience intelligent automation for yourself? The wait is over. Take Ayehu for a test drive today!

EBOOK: HOW TO MEASURE IT PROCESS AUTOMATION RETURN ON INVESTMENT (ROI)