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5 Ways Automation Benefits IT Operations

5 Ways Automation Benefits IT OperationsMost IT operations managers struggle with the daily challenge of getting more done with fewer resources. This requires the intelligent use of technology, namely automation, which can effectively serve as a force multiplier, particularly in cases where staff is limited. In fact, there are five specific advantages for leveraging automation technology to streamline IT operations. These benefits are as follows:

Cost Reduction – Most organizations are actively striving to reduce costs whenever and wherever possible. Automation helps facilitate this savings in a number of ways, including greater output of work, fewer errors and lower human personnel numbers.

Enhanced Productivity – Automating workflows eliminate the need for manual work, which not only improves output, but it also frees up talented IT operations personnel to apply their knowledge and advanced skills to more important tasks and projects. Plus, by reducing turnaround time, more work can be processed on a daily basis.

Greater Availability – System outages can cost an organization millions of dollars in lost revenue, not to mention the damage to the company’s reputation. One of IT operations main priorities is achieving the highest levels of availability possible, an objective supported by automation. With things like automated save and recovery, round-the-clock system monitoring and remote communication, network downtime can be reduced significantly. Likewise, recovery can be facilitated much more quickly, mitigating damages.

More Reliability – Like it or not, IT operations includes some of the most mundane, repetitive (but entirely necessary) tasks, which is why it is also much more error-prone. When the human factor is eliminated from this process, those costly errors also go away. This is especially beneficial in larger networks that feature multiple operating systems. Automated IT operations can vastly improve reliability while simultaneously relieving personnel of tedious manual tasks.

Optimized Performance – Another hurdle most IT operations professionals face is the demand to perform tasks and workflows faster, more efficiently and at a much higher workload. It’s challenging to keep up with these demands without becoming overburdened with work. Thankfully, tools like automation can provide the missing link to maximizing performance without having to hire more staff.

In summary, automation help IT ops run like a well-oiled machine. Want to experience the above benefits for your own organization? Launch your free trial of Ayehu’s automation and orchestration platform today.



IT Process Automation Survival Guide




IT Team Working from Home? With IT Automation It’s Possible

IT Team Working from Home? With IT Automation It's PossibleWith the leaps and bounds we’ve made over the past several decades in terms of technology and the widespread adoption of cloud computing, more and more organizations are allowing telecommuting as an added benefit for their employees. Yet, paradoxically, those who are among the very industry that has enabled remote working – the IT industry – have somehow gotten left behind. The majority of IT professionals in the workforce today remain chained to their desks, trapped within the confines of their brick and mortar offices.  The good news is there is a light at the end of the tunnel that will enable IT staff to take advantage of technological advances and be able to successfully do their jobs from home. The answer? IT automation. Here’s how.

What’s been standing in the way?

Given the fact that businesses across all industries rely on their internal IT infrastructure to tie together every department and make the jobs of employees easier and more efficient, it’s no surprise that those running the show behind the scenes in the IT department have long been considered the “heart” of the company. They’re the ones that keep things up and running, from resetting passwords to restarting systems to managing down time in the most efficient and effective manner. It’s no wonder that the very thought of allowing these critical players to work from anywhere outside of the confines of the office would send shivers down the spine of every top executive within the company.

What happens if something goes wrong and half of the IT department is working from home? Can they really manage the situation remotely, or will the entire company suffer? It is this overwhelming fear that kept many IT professionals from being granted the same freedoms of other skilled employees in other departments. The result? Frustration, resentment, a lowered level of employee satisfaction and ultimately, higher turnover.

Enter IT automation as a solution to the problem…

The most obvious way that IT automation can be used to enable telecommuting is by allowing technology to take over many of the manual tasks that once required human intervention. When your team no longer has to spend hours doing repetitive manual tasks, such as writing scripts or managing workflows, there’s much more flexibility. Specifically, those simple but critical day to day tasks that are so important to keeping the entire company functioning, such as password resets and system restarts, can now be automated.

Another way that IT automation is changing the way IT departments work is in the methods that even complex tasks are being managed. For instance, network operation centers (NOC) are notoriously bogged down by incoming requests and tasked with upholding tight SLA’s to keep satisfaction levels high. Where these IT professionals would have previously been required to remain vigilant at their work stations to effectively manage incoming notifications, now those alerts and notifications can be sent instantly to the appropriate party via email or even SMS text and responded to remotely, thus freeing up employees to be able to do their jobs efficiently from anywhere.

Is it worth it?

It may be surprising to some the extent to which employees in the workforce today value the ability to work from home. In fact, in a study conducted by Global Workplace Analytics, 80% consider telecommuting an attractive perk in an employer. Furthermore, 36% would choose remote working over a pay raise. And telecommuting doesn’t just benefit employees. Out of 1,500 technology professionals polled, 37% of them said they would take a 10% cut in pay to be able to work from home. That means an automatic reduction in salary expenditure, not to mention lower turnover due to a boost in employee satisfaction.

Specifically, some of the many advantages of allowing employees to telecommute include:

  • Increases employee satisfaction
  • Reduces employee turnover
  • Increases productivity
  • Reduces unscheduled absences
  • Saves the company money
  • Promotes collaboration and employee empowerment
  • Allows for recruitment of talent without geographical restraints
  • Better for the environment

With more organizations granting their employees more freedom and flexibility to work from home, IT professionals everywhere were beginning to feel the impact. IT automation is now providing the necessary solution to eliminate the need for IT staff to be physically within the office, giving them the tools to effectively do their jobs from wherever they choose. This has succeeded in both leveling the playing field for IT professionals and in ultimately bringing even more benefits to the organizations as a whole – a true win-win.

Ready to see how IT automation can set your team free? Download your free 30 day trial today!





eBook: 10 time consuming tasks you should automate




Compliance Got You Down? IT Automation is the Answer

Compliance Got You Down? IT Automation is the AnswerIn today’s fast paced business environment, it can be a hassle to keep track of all the important data you’re dealing with, but it’s an absolute necessity if you are to remain compliant. Regardless whether it’s an external regulatory body, like HIPAA or Sarbanes-Oxley, or even the occasional internal audit to ensure that regulations are consistently being met, you’re on the hook for maintaining proper documentation and producing that documentation if and when it’s needed. So how can you ease this burden and make staying in compliance much more manageable? Easy – you employ IT automation.

It’s all about transparency.

With the right IT automation platform in place, you don’t have to worry about manually keeping track of every important piece of data. In the event of an audit, either internal or external, you can easily access what you need, when you need it. There’s really no better way to remain in compliance than through IT automation.

Create an environment of consistency and uniformity.

One of the biggest challenges for a business when it comes to the topic of compliance is dealing with inconsistencies across the organizational structure as a whole. One department may be extremely diligent about documentation, while another may be seriously lacking. Still others may do things completely differently than their peers, which can make organizing and presenting requested documentation to an external auditor a nightmare. IT automation creates a uniform process that helps to keep every area of your business consistently compliant.

Get the freedom to focus on what’s most important.

Not only does IT automation help with organizing, storing and accessing important data and documentation, but because you and your personnel are no longer forced to waste valuable time on mundane, repetitive tasks, you will be better able to focus on critical business issues – including compliance. So, it becomes a win-win in terms of staying compliant from start to finish.

Take a proactive approach.

Don’t let an auditor be the one to catch a problem within your organization. IT automation provides the ability to receive real-time and accurate notifications so that critical business issues can be identified and addressed in a timely manner, before they develop into a more serious or costly problem for your business. Fewer things falling through the cracks equates to a more compliant business year-round.

Test, test and test again.

The best way to prepare for a potential audit is to conduct occasional internal tests. Not only will this help identify areas of weakness so they can be addressed immediately, before they become a serious concern, but it will ensure that your data can be quickly and easily accessed when and if an external audit should become necessary.

Make audits quick and painless.

If you’ve ever experienced an audit, you know that it can be a long, drawn out and painful process – especially if you weren’t well-prepared ahead of time. Without the right technology in place, audits can force you to pull your personnel away from their day to day tasks, causing production delays and an increased burden of workload on the rest of the team. The time it takes to dig up days, weeks, months or even years’ worth of data and produce the necessary documentation means a loss of productivity and subsequent profits for your organization, not to mention the consequences of failing any area of your compliance check. IT automation makes the process of an audit go much more smoothly, which means less disruption to workflow and a faster turnaround.

For most organizations, regardless of industry, compliance is a challenging but necessary part of doing business. The good news is it doesn’t have to be a costly, workflow disrupting headache for you or your team. With the right IT automation and orchestration platform in place, you can uniformly organize and access all of your important data without having to waste precious time and resources, so that if and when an audit comes up, you’ll be ready!

IT automation makes the process of staying compliant a breeze. Learn how it can help your business today by launching your own free trial today!





eBook: 10 time consuming tasks you should automate




The Secret to Improving IT Operations Performance and Service Quality

The Secret to Improving IT Operations Performance and Service QualityThere’s no doubt about it. IT automation is the biggest driver for increasing the overall performance of operations and service quality for businesses today. It allows the streamlining of workflows by automating the time consuming day to day tasks that normally bog the busy IT team down, and facilitates technology as the heavy lifter so talented personnel can focus on more important mission-critical issues.

IT automation can be applied to almost any pain point your organization may face, from frequent password resets to service restarts to disk space cleanups and much, much more. The key is to begin with a few small things so that the value can be easily quantified and then steadily work up to automate more complex projects and workflows to utilize this advanced technology to its fullest potential.

Best Practices for Systems and IT Operations Managers:

As with anything else in business, there are certain “best practices” that have been established and should be implemented to achieve optimum results with IT automation. Here are few basic guidelines to follow:

  • Pick one or two pain points to start. What simple processes or routine tasks are critical to your organization but are bogging your team down? Pick points that you will be able to quickly and easily measure the value of once you’re up and running.
  • Carefully evaluate available IT automation tools to help you choose the right product and then learn as much as you can about the one you choose so that you can truly convey the benefits that it will have for your business operations.
  • Develop and foster IT automation skills within your team. Make it clear to IT personnel that automation isn’t something to fear. That it’s not there to eliminate their jobs, but rather to make them more efficient and productive, and to provide the opportunity to enhance their skills, become more marketable and achieve more growth in their careers.
  • Encourage communication between IT teams and other departments. For instance, dev-ops and IT automation go hand in hand, with the shared goal of bridging the gap between IT personnel and those on the operational end of the technology. For optimum results, a solid relationship built on trust and open communication should be developed and fostered.
  • Develop key performance indicators and measure results. Once you’re up and running with IT automation, it’s critical that progress is continuously monitored, measured, analyzed and modified accordingly. Develop a list of which performance indicators are most important to your organization and then measure regularly to ensure optimum results.

In summary, organizations that follow these best practices will not only increase agility and reliability, but they will also have a more productive, happier staff. Additionally, IT teams that know how to utilize these tools will have more opportunities for growth, both within the workplace and beyond, as demand for these skills continues to grow.

In the end, it’s a triple win: employees, your business and your customers all benefit in multiple ways through the use of IT automation. As such, the question then becomes not “should you automate”, but rather, “why haven’t you started yet?” To experience for yourself how IT automation can help bring your organization to a new level, start your free trial today!



eBook: 10 time consuming tasks you should automate




The Role of Humans with IT Automation

We often talk about IT automation in terms of the technology behind it, or more specifically, how it can streamline operational efficiency and jump-start productivity. What we often fail to consider, however, is the other side of the coin – the human element of ITPA, or how people interact with technology and the ongoing engagement between the two. When we view IT automation from this perspective, the opportunities it opens up for skilled IT professionals become much clearer.

First, let’s take a closer look at how IT automation makes the lives of human workers easier.

Manual, Repetitive Tasks – In its most basic form, automation can improve the day to day operations of an IT department by eliminating most or all of the manual, repetitive tasks such as password resets and service restarts. When technology handles these things, human employees are then freed up to be able to focus their time and skills on more important, business-critical tasks.

Error Reduction – Along with streamlining routine tasks, IT automation can also significantly reduce, if not completely eliminate many of the common errors that occur when humans are responsible for handling the workload. This can ultimately save the organization money.

Documentation and Best Practices – When IT automation is employed, documenting processes and workflows in order to develop robust disaster recovery plans and best practices becomes much easier and faster. This can also make unexpected audits less of a headache.The Role of Humans with IT Automation

Beyond the many benefits IT automation has for its human counterparts, there is also the important role that people play in the ITPA process, from start to completion. For instance, determining what tasks, processes and workflows can and should be automated, choosing the right automation tool and developing, implementing and managing an automation strategy requires intelligent human input.

The fact is, IT automation isn’t a magical fix for every IT problem, nor is there a one-size-fits-all approach that works for every organization. Each business must assess its unique needs and identify its specific pain points in order to determine where and how automation can help. Effective ITPA tools are complex and require the expertise of seasoned IT professionals in order to ensure widespread adoption and ongoing success.

Additionally, IT automation is hardly a “set it and forget it” strategy. While it’s certainly something that is designed to streamline the way business is conducted, it still requires the ongoing management of designated IT personnel. For instance, some highly complex workflows feature steps that incorporate human decision making. The automation tool handles everything up until a certain stage in the process, at which point the appropriate person or persons are notified. Once action on their part is taken, the workflow can then continue through completion.

The bottom line is, as much as IT automation has revolutionized the IT industry and will continue to do so, there will always be a need for human interaction to some degree. Additionally, a automation technology improves and advances, the roles of IT professionals will need to adapt and evolve accordingly. So long as they do so, ITPA will not replace humans in the workplace, but only continue to improve their lives and, in turn, enhance business performance overall.

Have you considered incorporating IT automation in your organization but are unsure where to start? Check out these Top 10 Automation Processes. And, when you’re ready to move forward, download your free 30 day trial.





eBook: 10 time consuming tasks you should automate




10 Ways IT Automation Can Reduce Cybersecurity Risks

In today’s day and age, especially given recent events, concern about cybersecurity is at an all-time high. Businesses, consumers and employees all want to be certain that their sensitive information remains safe and secure at all times. Just consider the recent security breech that occurred with major retailer Target, through which the sensitive financial information of millions of people was compromised by a hacker. So, how can you be sure that the confidential data your organization is responsible for will remain safe from a potential cyber threat? Simple: through IT automation. Here’s how.10 Ways IT Automation Can Reduce Cybersecurity Risks

You probably already have some type of security information and event management (SIEM) system in place, which is designed to protect sensitive data from being accessed by unauthorized parties. The right IT automation and orchestration platform can essentially integrate with that existing system to both enhance and extend its capabilities. The result is a closed-loop automated process that helps to identify security incidents the moment they occur so they can be addressed immediately. Furthermore, because this is no longer done manually, operational efficiency will improve as an added bonus.

The way it works is simple. Security threats are identified right away so they can be evaluated to determine their level of importance. With the right product, this part of the workflow can incorporate human decision making. The security analyst can review all detected threats, verify their severity and then determine the next step in addressing each one. Automation is then re-initiated and the workflow can continue instantaneously. The appropriate tasks can be executed over either physical, virtual or cloud environments. ITPA can monitor security threats both on a case by case basis and via routine scheduled scans to proactively identify and prevent security vulnerabilities.

Still not convinced? Here are 10 specific ways that IT automation can help businesses reduce cybersecurity threats:

  • Capture SIEM system security events and automatically execute specified procedures to extract additional information, manage incident resolution and communicate with relevant personnel as needed to solve more complex events.
  • Capture antivirus system alerts and execute policies to prevent intrusions and the spread of viruses and other dangerous external threats.
  • Monitor the availability and functioning of internal security systems.
  • Remotely disconnect any unauthorized devices and/or computers from the network instantly via email or SMS.
  • Remotely disable/lock access for hostile users immediately via email or SMS.
  • Conduct remote, on-demand checks of users who are currently logged in to a certain workstation, using either email or SMS.
  • Generate daily reports of Active Directory (AD) locked users.
  • Generate daily reports of AD users that haven’t logged in to the domain during or within certain timeframes.
  • Generate reports of AD users whose passwords are about to expire within the next few days, as well as send alerts via email/SMS.
  • Enable/disable user logins within certain time frames to maintain better control over remote user connections.

These days, cyber threats are everywhere and businesses of every size and industry must be aware of the dangers, and take proactive measures to protect the sensitive data that they are in possession of. By integrating IT automation with your existing SIEM, you can more effectively achieve this goal and provide an added level of protection to your sensitive information.

Need to protect your data in a more proactive, effective way? Download your 30 day free trial today!





eBook: 5 Reasons You Should Automate Cyber Security Incident Response




5 Ways IT Automation is a Must-Have for MSPs

Managed service providers (MSPs)5 Ways IT Automation is a Must-Have for MSPs are certainly no strangers to change. In a world where technology and available tools are constantly improving, MSPs are on the receiving end of many of these changes. And by all indications, this is unlikely to change any time soon. The same is true for automation, or more specifically, how IT automation will impact how these talented professionals do their jobs and achieve ongoing success. That said, here are five reasons why IT automation will be a must for MSPs over the coming years.

Realize Your Own Savings – There’s no doubt about it, the Managed Service Provider industry is becoming increasingly saturated and therefore even more competitive. The only way to stay ahead of the game is by keeping your own operational costs as low as possible. IT automation is by far the most effective tool to accomplish this goal. So, not only will you stay on top of the changes as they occur within your industry, making you that much more valuable to your clients, but you will also do so in a way that keeps your business lean.

Exhibit the Value Behind the Service – Being successful as an MSP is all about being able to sell your services, and the best way to do this is by demonstrating the value you provide to your customers. Key decision makers must be able to see exactly why relying on your services is truly worth it. Automation can help demonstrate this value in a number of ways. First, because automation is so cost-effective, you can essentially pass along that savings to your customers, offering them better service at a lower price. Automation can also make transitioning to the cloud much easier and less complicated, something many organizations are expected to be doing over the next few years.

Remain Competitive – Unfortunately, as with most industries, the IT field is slowly but surely becoming more and more commoditized. This means that larger organizations will continue to try and outpace smaller, more value-driven ones based on price alone. In order to stay relevant in this type of environment, you must find a way to offer value while also remaining competitive price-wise. IT automation allows you to do both of these things, improving operational efficiency, cutting costs and providing ammunition to out-compete others in the industry, regardless of size.

Gain Efficiency, Scalability and Profitability – What happens when your bottom-line price simply can’t match or beat that of your competitors? As prices are expected to continue to be driven down by increasing commoditization, you simply must find a way to compete in other ways besides the price tag on your services. This is accomplished by becoming the most efficient and scalable option for your clients and IT automation is the best way to achieve this goal. Also, because automation increases the efficiency of each employee, it in turn drives your own profitability. It’s a win-win.

Leverage the Opportunity of the Cloud – Despite how inherently untrue it may be, organizations of every size, shape and industry are being assured on a regular basis that transitioning to the cloud is both efficient and easy. Of course, experienced managed service providers know that this is far from the truth. In reality, integrating and managing multiple systems in a virtual environment is extremely complex. So, if this is what the customers are going to want, how can you effectively meet their needs without breaking the bank and exhausting all of your own resources? Automation which will take much of the complexity out of the process and allow you to leverage the value of the cloud to become your clients’ most trusted advisor.

Like it or not, there are plenty of changes coming up the pike in terms of how MSPs will be able to do their jobs most efficiently and continue to remain successful in an increasingly competitive field. IT automation will, without a doubt, become the most valuable tool in achieving these goals.

Don’t get left behind! Start leveraging the power of automation for your organization and be prepared to face the future head on. Click to get started today!





eBook: Top 7 Benefits IT Process Automation Provides MSP’s




Think Scripts Are the Same as Automation? Think Again…

Think Scripts Are the Same as Automation? Think Again…When it comes to IT automation there has long been a debate as to whether or not one should invest in a ready to use software or to simply have it scripted instead. Before making a decision either way, here are a few important points to consider.

Like it or not, scripting is a slow, time consuming process. It’s also challenging from a maintenance perspective. The risk of human error is high and it can be difficult to track and fix these errors, which makes managing existing scripts even more complicated. When something goes wrong, nobody knows what happened. In many cases, it can be hard to even figure out who even wrote the scripts in the first place.

Furthermore, it’s difficult to maintain adequate documentation and keep that documentation up-to-date. Not to mention the lack of ability to audit and record each script execution, particularly when there is no unified language, no consistency and nobody who controls those scripts.

In other words, it’s another frustrating waste of time for busy IT personnel.

There are other factors that must be taken into consideration as well. As mentioned above, scripting is a slow process, thereby requiring more time and added cost, further eroding efficiency levels. In reality, the overall cost – in terms of both money as well as IT team resources – is quite often higher than if one were to just buy software in the first place.

Simply put, scripting is not real automation. It’s only one small component of  IT automation.

So what can actual IT automation provide? Firstly, it’s incredibly easy to implement. In fact, it on average, it takes only a couple of hours to get an IT automation platform up and running. Before you know it you can begin capturing, documenting, auditing, and controlling all of your processes. IT automation also delivers measurable ROI, allowing users to see its value from day one.

Let’s look at an example. Consider one of the everyday tasks a typical IT person has to carry out as part of his or her routine tasks: disk space cleaning on servers. With scripting, the task and subsequent policies must be implemented on each and every server, along with such details as when to delete, what to delete, who will approve that change and more. It’s difficult to know what part of the execution has been done and if there was a failure, let alone what caused that failure to occur in the first place.

With IT automation software, on the other hand, these processes can be easily managed and controlled by using a visual workflow to see on one central dashboard the status of each task.

Even if your IT manager insists on using scripting, with the help of a visual IT workflow designer, you can improve your scripts and maintain full control and visibility. Your boss will be impressed by how fast and efficient you complete your daily tasks and appreciate that he can have full view of these tasks. IT automation can be your little force multiplier.

If you’re tired of the drudgery of manual scripting and would like to experience firsthand how dramatically IT automation can improve your daily work, give it a try today for free. Simply click here to download your own copy of the Ayehu automation and orchestration platform to stop scripting and start automating!



eBook: 10 time consuming tasks you should automate




Ayehu to Present at CyberTech 2017 TLV

Ayehu is pleased to announce its participation in the CyberTech 2017 event, scheduled to be held from 31 January to 1 February at the Israel Trade Fairs & Convention Center, in the new pavilion of the Tel Aviv Exhibition Center – Pavilion 2 (the largest in the Middle East). This will be the third year that Ayehu will be participating.

Cybertech provides attendees with a unique opportunity to get acquainted with the latest innovations and solutions featured by the international cyber community. The conference’s main focuses are on networking, strengthening alliances and forming new connections.

This year’s Cybertech Conference & Exhibition will present commercial problem solving strategies and solutions for the global cyber threat that meet the diverse challenges for a wide range of sectors, including but not limited to: finance transportation, utilities, defense, R&D, manufacturing, telecommunication, health and government. The conference will also provide the exhibition of different innovative technologies, which are key to fighting these threats.

This year, as in years past, Ayehu’s Israeli team will be onsite, presenting eyeShare automation and orchestration platform and offering live demonstrations of how it can be leveraged as a force multiplier for IT and security operations driving efficiency through a simple and powerful IT automation platform.

Ayehu helps organizations save time on manual and repetitive tasks, increase speed of response to identify and resolve critical incidents, maximize scarce resources, and maintain greater control over IT infrastructure. With a flexible deployment model from on-premises to virtual or physical machines as well as cloud environments, Ayehu scales across very large enterprises and supports thousands of end users.

The Ayehu booth number will be available at the Startup Pavilion. We would like to invite any and all attendees to stop by, meet the team and enjoy a live product demo. To schedule individual meetings and private demos, please contact Ron Lozinsky – ron@ayehu.com in advance.

We will also be live tweeting throughout the event using the hashtag: #CyberTechTLV17. Please follow along and interact with us! It’s sure to be an amazing time.

Top 5 Things Keeping CIOs Up at Night (and How IT Automation Can Help)

Top 5 Things Keeping CIOs Up at Night (and How IT Automation Can Help)By its very nature, the position of Chief Information Officer (CIO) is one of high stress and constant change. With technology evolving and advancing almost daily, and the idea that all employees are expendable, CIOs have a lot on their plates. Of the many topics that keep these multiple-hat-wearers up at night, here are 5 that cause the most headaches. More importantly, here is how IT automation can help solve these problems and put out some of the many fires CIOs have to deal with on a day to day basis.

Managing Legacy Systems

With so many changes and advancements in technologies and tools available to IT professionals, it’s no surprise that many CIOs find themselves struggling to decide whether to stick with their legacy systems or change out to something newer. Of course, doing so comes at a hefty price tag and takes a great deal of time and resources. Therein lies the dilemma. IT automation can provide the best of both worlds, offering seamless integration with new, more innovative technologies that both provide new and more advanced features and also support the legacy system that is already in place. IT automation is also much more cost effective and easier than completely eliminating the old system in favor of a newer one and you’ll end up with the same results in the end.

Risk and Regulation

Not only is technology changing all the time, but so are the rules and regulations governing compliance. Keeping up with these changes, and still accounting for those that are already in place can seem like a full time job in and of itself. IT automation provides the ability to stay in compliance in a much more hands-off way, allowing technology to do the heavy lifting in keeping track of incidents and providing instantly accessible audit trails. Essentially, automation takes the menial work and worry out of risk and regulation, and lets the CIO focus on other business critical functions.

Cost vs. Quality

One of the biggest jobs that a CIO has is selling the tools and technology recommendations to the “powers that be”. Upper management wants to see quality and benefit, but not if it’s going to break the bank. This balancing of cost versus quality is enough to keep even the most frugal of CIOs up at night. Not anymore! The right ITPA product can provide all of the benefits you are looking for, from improving efficiency to streamlining operations across the organization to an increase in customer satisfaction – all at a price that will be attractive to the decision makers. Basically, IT automation allows you to do more with less, which is a win-win for a stressed out chief of information.

Outsourcing

For decades, small to mid-sized businesses were quite often forced to turn to managed service providers (MSPs) to handle many of their daily IT functions due to lack of funds and/or resources. Outsourcing is an area of frustration to many CIOs because it presents a whole new set of problems, from lack of consistency to increased risk. Now, with ITPA, organizations of any size are able to house their own IT department in its entirety, eliminating the need to outsource. By keeping these functions in-house, the benefits are many, including increased security, cost savings, more flexibility and better control.

Bring Your Own Device (BYOD)

In a day and age when just about everyone owns a smartphone, tablet or some type of mobile device, CIOs, along with other management professionals, continue to struggle with the pros and cons of allowing these devices into the workplace. The fact is, people want to feel empowered, and with IT automation, businesses can provide their employees with that type of empowerment right on their mobile devices. By implementing a number of self-service options and opening the doors to IT operations in the cloud, management can take a step back and worry a little less, while employee satisfaction will increase. Again, it’s a win-win situation for everyone involved.

Are you a Chief Information Officer that is struggling with many of the things mentioned here? Would like to see for yourself how automation can alleviate many of your day to day headaches and allow you to focus on more important business matters?

Don’t wait a moment longer! Start your free trial of Ayehu automation and orchestration platform today!





EBOOK: HOW TO MEASURE IT PROCESS AUTOMATION RETURN ON INVESTMENT (ROI)