Posts

IT Process Automation Super Hero of the Month

LogoEn4Ayehu Names Eran Gershoni of Harel Insurance as IT Process Automation Super Hero of the Month

Palo Alto, November 1, 2012 – Ayehu, developer of innovative enterprise-class IT process automation solution, has announced the recipient of its Super Hero of the Month award as Eran Gershoni. Gershoni is being recognized for the proactive approach he has taken in using IT automation to streamline the operations of the team he manages.

Eran Gershoni is a Tivoli Specialist on the Network Management Team of Harel Insurance. The company implemented the eyeShare product in January 2012 in an attempt to automate many of their time-consuming daily activities. Prior to switching, Gershoni’s team had been manually performing a number of tasks such as servers and services restarts, report production and user management. They also relied exclusively on VB scripts and used their monitoring systems to send alerts, which were sometimes false. Needless to say, these alerts didn’t always help the team to understand the root cause of the problem since no troubleshooting was done in real time prior to sending the alert.

The first process Gershoni decided to automate was the nightly servers and services restarts. Automating these processes saved them a lot of manpower resources. eyeShare also replaced many of their old scripts that had been written ages ago, and were subsequently difficult to manage. eyeShare made it very easy for any team member to manage and control their entire automation procedures. Now that the system has been fully implemented, they also use eyeShare to produce online reports that are essential to some of the business processes in the company.

 “eyeShare saved me a lot of time, especially since I don’t have to write scripts any more. Everything I want is already built in…”

“eyeShare saved me a lot of time, especially since I don’t have to write scripts any more. Everything I want is already built in,” comments Gershoni. “I also appreciate the fact that we can seamlessly use eyeShare with our existing applications and web services, which makes integration with other systems a lot easier. It provides us with a standardized way for IT automation. I can say with certainty that eyeShare is simple and easy to implement and use, and we’re already seeing significant benefits since its deployment.”

The Super Hero of the Month program is dedicated to recognizing one stand-out member of the IT industry who is doing their part to lead their organization toward the IT of tomorrow and pioneering the process of automation.

About Harel Insurance

Harel Insurance Company Ltd. is the third largest insurance group in Israel. With more than 70 years of experience, Harel provides comprehensive insurance solutions to hundreds of thousands of policyholders in all areas, including general insurance, life insurance and long term savings (provident funds, pension funds), health insurance, travel insurance, homeowners’ insurance, business insurance and motor insurance. For more information, please visit http://www.harel-group.com/.

About Ayehu

Ayehu Software Technologies Ltd. develops and markets eyeShare, a lightweight, enterprise-grade product for unified incident management. Deployed at major enterprises and supporting thousands of business users, Ayehu eyeShare helps IT professionals identify and resolve critical incidents up to 90 percent faster, minimizing their impact to the business and saving time for IT operations teams. For more information, please visit www.ayehu.com





eBook: 10 time consuming tasks you should automate