The concept of Service Management and Automation (SMA) is a particularly broad one. As such, there is often some confusion as to what it really entails and, more importantly, the value it lends to an organization. Many people, even IT professionals, mistakenly place more emphasis on the IT Infrastructure Library (ITIL) rather than SMA, simply […]
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If you haven’t yet heard of this amazing technology called IT Process Automation, then it’s high time you come out from below that rock you’ve been hiding under. In simplest of terms, ITPA takes the specific pain points within a business – those time-consuming, manual tasks that are sucking up valuable resources and killing productivity – […]
IT operations staff spend a huge portion of their time resolving urgent problems like system downtime, performance, and network availability, or performing critical maintenance tasks. As IT environment get more virtualized and more complex, problems take longer and longer to resolve. The burden of these urgent tasks, combined with today’s tight budgets, make it difficult for IT operations to work on key initiatives that add business value.
It never hurts to go back to basics. Recently, we were surprised at the confusion of some organizations about the process of incident management, so we thought – why not to put a quick primer down on paper? To be successful, first you need a process – a repeatable sequence of steps and procedures. Such […]
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Ayehu’s codeless Intelligent Automation and Orchestration platform uses a drag-and-drop visual workflow designer to automate IT tasks in minutes.This saves 95% of the time spent remediating incidents, delivers a 35% cost reduction on repetitive manual tasks and cuts MTTR incidents by more than 50%.
Our 220+ Enterprise customers, including large MSPs such as Cognizant, Capgemini, and Accenture, are using Ayehu’s platform for its digital labor, increasing their operational efficiency by sending robots to work.
LATEST BLOG POSTS
- How to Scale Incident Remediation with Intelligent Automation
- Announcing the Winners of Ayehu’s 1st Annual Hackathon!
- Episode #53: Why End User Experience May Be A Better Measure Of Automation Success Than ROI – GAVS Technologies’ Balaji Uppili
- 5 Dangers That Could Sideline Your IT Automation Project
- Join Our Webinar – How To Scale Incident Remediation With Intelligent Automation – November 18th, 2020, 11am PT / 2pm ET