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Webinar – How To Automate Pre- & Post-Patch Management

Please watch this on demand webinar as Ayehu demonstrates automating the forgotten aspects of patch management – the before & after. You’ll see how easy it is to augment whatever software you’re already using for patch management, and enrich your existing process.


Webinar: Hired! How To Put Digital Labor To Work For Your Service Desk

Please watch as we introduce you to your future digital labor virtual assistant (VA). We’ll show you how to put that VA to work right away tackling high value service desk use cases, while driving down cost per ticket AND increasing user satisfaction. It’s a glimpse of the AI-driven future you won’t want to miss!


The Virtual NOC Operator, Part I – Using Automation to Keep Your Network Fully Operational

With the current world health crisis forcing more organizations to enable employees to work from home, and industry analysts forecasting a year or more until we return to “normal” (whatever that may actually look like), businesses across the globe are scrambling to minimize disruption as much as possible. This is impacting NOC staff as much […]


Why Your SOC and NOC Should Run Together but Separately

The similarities between the role of the Network Operation Center (NOC) and Security Operation Center (SOC) often lead to the mistaken idea that one can easily handle the other’s duties. Furthermore, once a company’s security information and event management system is in place, it can seem pointless to spend money on a SOC. So why […]


Why You Should Also Automate Your NOC Incident Response

Recently, we shared some compelling reasons why incident management should be the next process you automate. Today, we’d like to take it a step further and offer some insight as to why NOC incident response is also a critical process that can benefit greatly from automation. These days, many larger organizations employ their own network […]