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Free Webinar: Automate Your Service Desk with ServiceNow in Less than an Hour

Webinar - ServiceNow - AyehuAccording to Gartner, ServiceNow appears on client shortlists “…at more than double the frequency of any other vendor”. It is, without question, one of the undisputed leaders of the ITSM market, and an icon of cloud computing, allowing users to consolidate their on-premise IT tools into one modern, easy-to-use service management solution.

Yet, despite its widespread use, organizations still struggle with optimizing ServiceNow and getting the most out of their instance. This leads to frustrated staff, resentful users, and a drag on earning a positive ROI.

Integrated with Ayehu’s automation and orchestration platform, however, IT departments and service desk personnel can easily automate many of their manual, laborious ServiceNow tasks.  Additionally, users can leverage automation technology to push out ticket creation and even incident resolution to end users in a self-service paradigm.

Please join the Ayehu team on Tuesday October 17th at 12pm ET / 9am PT for a live, virtual demonstration of how your ServiceNow instance can be quickly and easily turbocharged in less than an hour using next generation automation.

The demonstration will be presented in real-time by Ayehu’s Sr. Director of Customer Success, Guy Nadivi, and our Director of Professional Services, Peter Lee.

If you use ServiceNow, this is a demo you don’t want to miss, but we encourage you to register as soon as possible, as attendance is limited and we are expecting a full (virtual) house.

To reserve your spot, please fill out the registration form here. And mark your calendar for a session that is sure to be a game changer for your organization!

Join us at the 2017 MPOWER Cybersecurity Summit!

JOIN AYEHU AT MPOWER 2017 + GET A FREE EXPO PASS!Ayehu is excited to announce its participation in this year’s McAfee MPOWER Cybersecurity Summit (formerly the FOCUS conference). The US leg of the summit, scheduled to take place in Las Vegas, NV from October 17th-19th at the Aria Hotel & Casino, will offer deep dives and technical content to help attendees better manage their organizations’ cybersecurity posture.

What’s truly unique about this global gathering is that participants will be able to co-create the industry’s first on-demand, face-to-face event. As an audience member, you will be able to select the topics and demos that are presented in real-time based on what’s most important to you. Participants will essentially guide the program and shape the agenda with live input, being empowered to choose the content and drive the conversations. It’s an experience unlike anything else in the industry before.

The Ayehu team is thrilled to be a part of such a monumental and game-changing event. We will be stationed at booth #304, where you will be able to

  • Enjoy a live demonstration of our recently released AI-based automation platform
  • Meet with our security automation experts and get your questions answered in real-time
  • Make a memory with us (we’re giving away some cool picture magnets)

Because we know that you have busy schedules, many demands on your time and different goals to achieve at the conference, we are inviting you to schedule in advance a meeting with our team during the conference. Simply fill out your contact information on this form and someone from our team will be in touch to schedule your demo.

We’re also pleased to be offering FREE EXPO PASSES. You can take advantage of this offer by using the code SPOCAYEHU6513 when registering.

Don’t miss one of the most incredible experiences in the cybersecurity realm. Join us at MPOWER. We hope to see you there!

 

Ayehu Receives Application Certification from ServiceNow

servicenow certified logoNext generation IT automation platform integrated with ServiceNow delivers next-level ITSM workflow productivity and efficiencies

Orlando, FL –- May 9, 2017Ayehu, provider of a leading enterprise-grade IT automation and orchestration platform, today announced that it has received ServiceNow certification. To earn the certification, Ayehu has successfully completed a set of defined tests focused on integration and operability, security and performance. Additionally, the certification ensures that Ayehu utilizes best practices when integrating and implementing its software platform with ServiceNow.

“ServiceNow is a leader in IT Service Management and many of our customers recognize that adding automation delivers game changing benefits,” said Gabby Nizri, CEO of Ayehu. “Our integrated solution saves valuable time and dramatically improves results for the IT team. The certification validates our automation and orchestration platform, and improves our ability to reach new customers.”

Rapidly scaling, complex technologies have driven the need for integrated automation solutions. Ayehu acts as a force multiplier, driving efficiency through its simple and powerful IT automation and orchestration platform.  The platform provides ready to use, closed-loop workflow templates that extend ServiceNow’s ITSM capabilities. Using Ayehu, IT operations teams can reduce time spent on manual and lengthy service desk procedures, accelerate incident response and mean time to resolution (MTTR), and maintain greater control over IT infrastructure.

Ayehu’s integration with ServiceNow provides users with the ability to:

  • Automatically open, update, and close tickets and query tables in ServiceNow
  • Dramatically reduce alert storms
  • Bridge heterogeneous platforms through unified workflows
  • Accelerate the reporting, escalation, and resolution of incidents
  • Enforce problem and change management procedures such as ticket status

Ayehu’s next generation IT automation and orchestration platform is available at the ServiceNow Store.

Ayehu will provide live demonstrations of its next generation platform at ServiceNow’s Knowledge17 Conference (Orlando, Orange County Convention Center, May 7 -11) in its booth #708.

For more information, visit https://ayehu.com/integration-packs/servicenow-integration/.

About Ayehu

Named by Gartner as a Cool Vendor, Ayehu’s IT automation and orchestration platform is a force multiplier for IT and security operations, helping enterprises save time on manual and repetitive tasks, accelerate mean time to resolution, and maintain greater control over IT infrastructure. Trusted by major enterprises and leading technology solution and service partners, Ayehu supports thousands of automated processes across the globe. For more information, please visit www.ayehu.com and the company blog.  Follow Ayehu on Twitter and LinkedIn.

 

Ayehu Featured in Mergermarket

Ayehu is pleased to announce the company’s recently featured interview in Mergermarket, the leading provider of forward-looking M&A intelligence and data to M&A professionals and corporates around the world.

In anticipation of the company’s plans to close a Series B round of fundraising over the coming few months, Ayehu’s CEO and founder Gabby Nizri sat down with Mergermarket’s Chris Metinko to discuss the details.

The ultimate goal is to raise enough capital to facilitate entry into the cloud as well as extend the company’s machine learning capabilities. In order to achieve these goals, the new round must raise between $10 million and $15 million.

This latest move comes as part of the company’s ongoing shift from general IT process automation to a more targeted focus on the sector of automated cybersecurity incident response. This shift has resulted in revenue growth of 250% in 2016 alone and the company has officially reached the point of breakeven cash flow. Today Ayehu serves over 150 enterprise-level customers and growing.

In order to fulfill this round of funding, which could close as early as March, a new lead investor will likely be needed. A strategic partnership in either the managed service provider or security realm may also be a possibility. The company has been receiving inbound inquiries on this even before deciding to officially seek this latest round.

In terms of competition, Nizri pointed out in his interview that there are several different angles to consider. From the general IT automation perspective, the company competes with such well-known brands as ServiceNow, Hewlett-Packard and BMC Software. From the cybersecurity angle, the main players include IBM, FireEye, Phantom and Hexadite. Additionally, there are the competitors who also feature embedded tools, such as Microsoft, VMware and CA Technologies.

According to the Mergermarket interview, Nizri mentioned the fact that the company will also continue to keep its options open for a potential exit down the road. To date, Ayehu has raised approximately $6 million in funding.

New Cybersecurity Regulation Takes Effect this Month

New Cybersecurity Regulation Takes Effect this MonthThe state of NY has officially instituted a new cybersecurity regulation that officially takes effect as of today, March 1st, 2017. This somewhat controversial new regulation imposes more detailed rules on those in the banking and insurance industries with the goal of protecting consumers and institutions alike against cyber-attacks.

This is the first regulation of its kind to be adopted by a US state, though trends certainly indicate that others will likely follow suit due to continued frustration and concern with data breaches. Among other things, the law mandates that financial and insurance institutions must officially employ a CISO, implement multifactor authentication policies and that all cybersecurity incidents must be reported within 72 hours.

“New York is the financial capital of the world, and it is critical that we do everything in our power to protect consumers and our financial system from the ever increasing threat of cyberattacks.” ~ New York Governor Andrew M. Cuomo

In reality, many of the requirements in the NY regulation have already been implemented by larger financial institutions. For instance, the law requires that organizations:

  • Develop comprehensive cybersecurity programs which include written policies that address such important factors as
    • Access controls
    • Asset inventory
    • Data governance
    • Business continuity
  • Perform periodic risk assessments and yearly penetration tests
  • Use encryption must for all data – both in transit and at rest
  • Establish a written incident response plan

Additionally, the regulation states that CISOs must send annual reports to the board of directors. These things are already common practice for many institutions, so there won’t be much change for them.

“It’s one of the most comprehensive cybersecurity regulations in the financial sector.” ~ Luke Dembosky, former cybercrime prosecutor with the US Justice Department.

All organizations in the state of NY are required to submit a statement to the Superintendent of Financial Services by the 15th of February every year certifying compliance. Although the new regulation technically takes effect on March 1, all institutions affected by the policy have an additional 180 days to comply. Some built-in grace periods within the regulation provide up to two years to come into compliance with certain provisions. Additionally, smaller institutions may apply for exemptions.

Some of the details of this new regulation may be challenging to implement, particularly for smaller organizations with limited resources. Utilizing automated cybersecurity incident response may be the key to getting and staying compliant.

Three Key Takeaways from the 2017 RSA Conference

RSA Conference 2017Last week marked the ever-expanding annual RSA Conference in San Francisco. Over 40,000 cybersecurity professionals came together to share stories and learn about the latest technology to stop hackers and cyber-criminals from getting their hands on an organizations’ crown jewels. From deception solutions to cloud security, the 2017 conference lived up to the hype. We even introduced our next generation automation and orchestration platform, with machine learning intelligence.

Here are three key takeaways from the 2017 RSA Conference.

Takeaway 1: The cybersecurity skills shortage struggle is real…

You’ve all heard the news of the impending cybersecurity skills shortage to the tune of 1.8 million open positions by 2022 and you may have thought it was just sensationalizing or an exaggeration, but you’d be wrong. Time and again we spoke with security professionals at our booth about how they don’t have the resources to be truly effective. A couple people mentioned the volume of incidents in their SOC are increasing as was their concern about not wanting to be the next headline-making organization because they missed an indication of breach or malware taking hold.

Many of the attendees we talked with who stopped by our booth wanted to learn about security automation and orchestration as a practical alternative to the cybersecurity skills shortage. Given the advancements in machine learning technology and growing acceptance of human-augmented decision support (or a human in the loop), cybersecurity incident response automation is emerging as a viable option for SOC teams at both enterprises and MSSPs.

Takeaway 2: An extensible cybersecurity platform is a must-have…

One of the most interesting themes from attendees we talked with was about needing an extensible platform. Gone are the days of a security product simply having the capability to work with other security tools and systems. Now, security professionals – from the top down to the end-users – need a platform that is fully integrated with the multiple, disparate tools leveraged to defend their organization against attacks from malware, ransomware, antivirus, malicious outsiders/insiders, endpoint protection, and the list goes on.

Attendees simply expected any platform on the market today to be integration ready out-of-the-box. Further, with the proliferation of cloud applications and organizations building in-house applications, the platform’s APIs should enable custom extensibility.

Takeaway 3: Semi-automated workflows are in high demand…

The concept of automated incident response is not new in the cybersecurity space. When the first generation security automation tools made it to market 20+ years ago, the maturity level of the technology was at a minimum. Horror stories abound of the inability of the then “state-of-the-art” technology to effectively decipher between legitimate alerts and false positives. Instead, every alert was deemed a real threat. The added inability to selectively shutdown infrastructure components involved in an incident only exacerbated the situation, dooming early hopes that security automation was viable. As you can imagine, or maybe even experienced first-hand, chaos ensued and the technology was abandoned.

Fast-forward to the 2017 RSA Conference and, having learned from past mistakes, a new chapter on security automation has begun. The automated cybersecurity incident response conversations at our booth focused on semi-automated workflow capabilities, where a human is in the loop (read: in control) at all times making decisions. Given the aforementioned cybersecurity skills shortage, semi-automation frees up significant time from dealing with increasing volumes of manual, error-prone tasks and helps to greatly reduce (and even possibly eliminate) false positives, allowing the operations team to focus on true security threats.

All in all, the 2017 RSA Conference lived up to the hype as the most talked about and most attended security conference of the year. We’re already making plans for the 2018 conference and can’t wait to talk cybersecurity incident response automation and orchestration throughout the coming year.

Follow us on Twitter and LinkedIn for the latest news and updates on other events we will be attending and/or presenting at. And, to learn more about the benefits of automating cybersecurity incident response, check out our free eBook below.



eBook: 5 Reasons You Should Automate Cyber Security Incident Response