How to Maximize Business Efficiency in 4 Easy Steps

How to Maximize Business Efficiency in 4 Easy StepsIn today’s business world, sufficiency is no longer enough to remain competitive. Organizations of every size and industry are listing their biggest challenge as finding a way to maximize efficiency to help them improve performance and service levels. Unfortunately, the flipside to that coin is figuring out how to achieve this goal at the lowest cost possible – something that may have seemed next to impossible. That is, until now. If you are looking for a cost-effective way to bring your business to peak performance, here’s how you can do so in just four easy steps.

Step 1: Organize & Plan

Planning is the secret to operational efficiency because it allows you to identify areas that are causing problems so they can be addressed accordingly. It also provides the opportunity to develop and implement formal strategies that will help keep everyone on track and on budget. Evaluate the workload down to as minute a detail as necessary and then build out from there. Create schedules, establish timelines and SLAs and develop action plans for each job, team, department and business unit.

Step 2: Use Technology

In today’s digital age, there’s really no excuse not to be leveraging technology for all of the many benefits it affords. Operational efficiency can be dramatically improved, as can overall productivity, by using affordable tools like robotic process automation. This works by shifting manual, repetitive (but necessary) tasks and workflows from human to machine, streamlining production and eliminating errors. Meanwhile, workers will be freed up to apply their valuable skills to more important business-critical projects, like developing new product ideas or implementing an accelerated growth strategy.

Step 3: Manage

Once you’ve established your business process strategies and implemented tools like robotic process automation, the next important step is making sure the policies and procedures in place continue to operate as smoothly as possible. Business leaders must be intimately familiar with the overall goals and objectives of the company, particularly as they pertain to maintaining operational efficiency. This can be further solidified by incorporating efficiency milestones and achievements right into the performance review process. Make it matter to them, and you will see an improvement in all areas.

Step 4: Audit

Achieving operational efficiency isn’t a ‘set it and forget it’ initiative. It’s an ongoing process that should be treated as such. Leadership should remain vigilant about monitoring and measuring performance against the company’s strategic goals to identify areas where improvements can and should be made. Furthermore, as newer technologies are discovered and released, such as new and improved robotic process automation tools, they should be regularly evaluated and adopted when appropriate. Fast and effective change management is essential if your business is to maintain the highest efficiency levels.

Maximizing your organization’s efficiency is the key to ongoing success and future growth. It starts with the right plan, a strong technological advantage and dedicated attention, both to the here and now as well as the needs of tomorrow.

Ready to give your business the lift it needs to get a step ahead of the competition? Start your free trial of eyeShare today and experience for yourself what a difference robotic process automation can make.

eBook: 10 time consuming tasks you should automate

Taking DevOps Through the Eye of IT Process Automation

DevOps Through the Eye of IT Process AutomationSince the adoption of IT operations into the business world, the longstanding debate has been whether or not the gap between those developing the programs and processes and those on the operational end of the spectrum would ever sufficiently be bridged. The theory is simple: if we can improve communication and the overall collaboration between the two, we can achieve greater operational efficiency. Hence, the DevOps movement was established and become the driving force behind making IT process automation movement successful.

It’s All About Collaboration

The goal of DevOps is simple. It’s to break down the barriers of communication between IT departments and teams and facilitate a productive, collaborative work environment that encourages everyone to work together, rather than individually. Studies have consistently shown that when the various departments within a business cooperate and work together, the result is a higher level of productivity, fewer errors and a faster, more efficient turnaround on projects.

DevOps is a Verb, Not a Noun

Over time, the DevOps movement has evolved and developed into much more than just a connection between two teams. It’s become a concept that is being embraced and applied across entire organizations. After all, when something is working so well, why wouldn’t you want to expand on that to see the same benefits in other areas? When different departments throughout the enterprise come together, they not only understand the need for processes, as well as the concepts behind them, but they also develop a more comprehensive understanding of what works best for the company as a whole, not just their own department. It is the concept of DevOps applied organization-wide for optimum results. It is an action, not a result.

Collaboration and Automation Go Hand in Hand

The goal of IT process automation is to address the specific pain points within the organization and overcome them.  By working together as a cross-IT-departmental group, DevOps can quickly and accurately identify inefficiencies in the various processes across the organization and eliminate them. Once identified, specific tasks and workflows that were once manual can be shifted to allow technology to do the heavy lifting. Now, instead of wasting time on repetitive day to day tasks, personnel are freed up to focus on more important, critical business matters. Essentially, IT automation promotes a culture of collaboration, which is the very foundation of the DevOps movement.

The future of operational efficiency is here, and the answer is DevOps. But you cannot achieve the goals set forth in the DevOps movement without IT Process Automation.

If you’re ready to implement this concept within your own organization, the time is now.

IT Process Automation Survival Guide

7 Key Questions to Ask When Evaluating IT Process Automation Tools

Evaluating IT Process Automation ToolsWhen it comes to IT operations, there’s no question that it is crucial for organizations to increase their efficiency. In fact, with the expected increase in complexity, service levels and performance, greater operational efficiency becomes not just an option, but a competitive necessity. IT process automation tools can help your IT operations become more efficient, thereby improving your organization’s bottom line.

This blog post explores 7 important questions to consider when evaluating IT Process Automation tools to achieve greater operational efficiency.

1. What are the integration points? Before choosing your ITPA tool, you should first verify that it will have touch points and triggers that integrate with your data center systems, including different OS, legacy systems, Integration with help desk such as ServiceNow, monitoring and management systems, etc. The more integrated the better.

2. What should be expected in terms of deployment effort? Evaluate how much time and effort will be required for deployment (setup, configuration, implementation, etc.). You want to make sure that the timeframe proposed works with your organizational needs, and also set expectations so that everyone is on the same page throughout the process and there are no unexpected surprises.

3. What is the required skill set for this particular ITPA tool? Part of the implementation process involves training and adapting to the new system. Before moving forward, you should understand what the estimated learning curve will be for generating automated workflows independently. You’ll also want to determine ahead of time if any scripting will be required.

4. Does this product feature out-of-the-box functionality? Many IT process automation systems provide ‘pre-canned’ templates for various commonly performed tasks. If the system you are considering offers this, the next step is to determine whether these generic templates can easily be tailored to fit your unique business environment and processes.

5. What level of human intervention is available? Even the simplest automated processes will require some type of human decision at some point during the process. The question to ask is whether you will be able to embed decision-making logic into workflows for remote decisions on process execution. This allows management to maintain control over the process from start to finish.

6. What kind of scheduling functionality does it feature? While some automated processes will be triggered by system events, others, such as repetitive tasks, will need to be scheduled. You’ll want to make sure the ITPA tool you select provides for full scheduling capability.

7. Does it take into account regulatory compliance? Meeting regulatory compliance requirements is a critical part of every organization’s success. When evaluating an IT process automation tools, be sure to find out whether it can help you with these initiatives. For instance, does the tool provide tracking of events, reports and knowledge management that will help the organization comply with regulations?

These are the 7 most important things to consider when evaluating an ITPA tool for your organization. Additionally, it’s also good practice to select an ITPA vendor that offers some type of support package and other resources that can help ensure a smooth transition and the ongoing success of the system. By asking these key questions and understanding what to look for, you will have a much better chance of selecting an IT process automation system that will be a perfect fit for your business and ensure project success.

IT Process Automation Survival Guide