Robotic process automation is being touted as one of the most innovative tools in the modern workplace. And while many businesses are already singing the praises of effective RPA technology, some remain hesitant over whether such tools are really worth the investment. As with any other business decision, weighing the various advantages and downsides can help make the process of determining whether robotic process automation is right for you easier and more efficient. That being said, let’s take a look at a few of these pros and cons below.
- Improved Efficiency – The beauty of RPA is that it is designed to alleviate human workers of their mundane, repetitive daily tasks. When technology handles these tasks and workflows, the process runs much quicker and subsequently more efficiently.
- Greater Productivity – When technology does the heavy lifting, as is the case with RPA, output can be significantly increased. Furthermore, knowledge workers will be freed up to apply their skills and experience to more important projects that drive innovation and growth.
- Elimination of Human Error – Even the most careful human worker can make an occasional mistake. Unfortunately, sometimes these errors can prove to be incredibly costly. With robotic process automation technology, this risk is eliminated, resulting in greater accuracy.
- Cost Savings – While implementing robotic process automation does require an upfront investment, the overall increase in efficiency and productivity as well as reduction in human errors more than justify the expense.
- Lower Turnover – When your human employees are no longer bogged down by boring, repetitive and mundane tasks, satisfaction levels will naturally rise. Furthermore, workers will appreciate the ability to participate in more high-level projects, also lending to greater employee satisfaction and retention.
- Monetary Expense – Budgetary restrictions are among the biggest reasons why businesses opt not to implement RPA.
- Lack of Technical Ability – Many people believe that in order to leverage robotic process automation, the end user must possess significant technical know-how. This misconception often holds them back from reaping the many benefits that are available to them.
- Major Change – Adopting a new technology requires change, but with the right tool, the impact of that change is much less noticeable and disruptive than many realize.
- Redundancy – Another common concern of those resistant to RPA is the fear that robots will replace human workers, when its main purpose is to actually support humans in the workplace.
In reality, almost all of these so-called disadvantages of robotic process automation ultimately stem from lack of understanding and fear of change. When these obstacles are adequately addressed, the benefits of RPA can fully embraced and realized. For instance, becoming educated on the various options, objectively weighing the many benefits, accurately assessing ROI and addressing the irrational misconceptions of employees can help make the adoption of automation a much more positive experience.