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How IT Automation Can Streamline Security Incident Response

How IT Process Automation Can Help Streamline Security Incident Response

By now, the entire world knows how utterly disastrous security breaches can be for large corporations (just as we discussed about retail giant Target).  Upon further inspection, it became clear that the reason for this most recent blunder was not so much that the store’s IT team deliberately looked the other way or dropped the ball on their duties. They, like so many other IT security professionals, were simply so overwhelmed with incoming alerts that they made a poor choice. So how can other corporations learn from Target’s mistake? Simple. Automate Security Incident Response.

A recent study conducted by threat detection solution provider Damballa, Inc. revealed that on any given day, a typical company can field up to 10,000 incoming security alerts. Some of the bigger organizations can see several times that many notifications – upwards of 150,000 per day. When faced with numbers that big, it’s easy to understand how overwhelmed IT groups can become. Even with a larger team, fielding that many notifications effectively is simply not possible.

IR-diagramSurvey respondents gave resounding approval to the idea of using automation to help ease the burden and improve security incident response ability and turnaround. In fact, 100% of security professionals polled agreed that “automating manual processes is key to meeting future security challenges.” Enter the increasing role of security incident and event management products (SIEM), which captures the important incoming data to be reviewed and investigated by security personnel. While this technology has certainly come a long way over the past decade or so, making it more flexible and scalable, it is still not proving to be enough to really combat the “big picture” problem.

One of the biggest issues with relying on security incident response and event management products alone is the lingering problem of false positives, which can bog down the security team and increase the likelihood of a real incident slipping through the cracks. The real solution is to marry SIEM with automated security incident response software. Combining these two together creates a more comprehensive and airtight approach to managing the influx of incoming alerts while weeding out false positives to focus on only those incidents that truly warrant attention.

To get the most out of security incident response and event management products, integration with automation is essential. This will help to not only manage incoming alerts more effectively, but also streamline security incident response and investigation workflows after the fact. The result is an increased level of intelligence for security personnel, and a much safer IT environment for the entire organization. Doing this successfully can also dramatically improve operational efficiency. Instead of the average of 90 days it takes to manually discover a security breach and the subsequent 4+ months to resolve it, automated incident recovery can be reduced down to just one day. This could potentially save an organization an average of 8,633 man-days each year.

What would your company do with that many extra man-days?

Find out today how easy it is to integrate your security incident response and event management products with IT process automation for enhanced incident management.





eBook: 5 Reasons You Should Automate Cyber Security Incident Response




The Importance of Maturity in Security Incident Response Automation

With cyber-attacks on the rise and becoming more and more sophisticated, the need for quality security incident response automation products is also increasing. As with any other technology product, there are a wide variety of vendors offering this type of solution, with many new players emerging at a rapid pace. It’s important to note, however, that not all automation products are created equal. Let’s consider the importance of choosing a mature, established IT Process Automation (ITPA) product and the risks associated with electing a newer option.

The lure of newer products typically stems from budgetary needs. An emerging software provider may offer an ITPA solution at a discounted rate to attract more business. The problem with this is, as the old adage states, you get what you pay for. While not all newer products are necessarily bad, there is an inherent risk involved with choosing a product based on price and ending up with something that isn’t quite up to par. The result is often a solution that doesn’t quite meet the needs of the business or cannot perform at the level desired.

The fact is, security incident response is one of the most important tasks for businesses today. Regardless of size or industry, every company in the world is at risk of having their sensitive data compromised, and the implications can be nothing short of devastating. Whether it’s an incident that causes widespread outages or costly system down time or a serious security breech in which confidential information ends up in the wrong hands, businesses can end up on the brink of losing everything.

For something so critical, it’s equally important that the product chosen to prevent such a catastrophic event be of the highest quality. The most effective way to ensure this is by carefully selecting a security IT Process Automation provider that has years of experience in IT Process Automation and can back their product up with real numbers and proof of performance.

One area in which maturity becomes even more crucial is that of integration. Most companies already have security incident and event management (SIEM) tools in place to monitor incoming threats. To maximize security and create a more close-looped, end to end process, the right ITPA product can be easily integrated with the existing monitoring tools. Newer products often lack this ability, or they are not developed and honed enough to integrate seamlessly. This leaves the business at a greater risk, defeating the purpose of the investment in IT Process Automation.

Ayehu has nearly a decade of experience in IT Process Automation and we are continuously exploring ways to bring that knowledge and experience into the SOC world. We have made some excellent progress with clients who run their SIEM tools with our eyeShare solution for SIM-SOC to automate the alert response, incorporate data enrichment into the SIM tools, as well as managed automated containment and risk mitigation. The below image demonstrates the process more clearly.
The Importance of Maturity in Security Incident Response Automation

You care about the security of your business. Don’t settle for less than a robust product from an experienced, mature IT Process Automation partner.

eBook: 5 Reasons You Should Automate Cyber Security Incident Response