Why the Distrust of SOC Automation?

Why the Distrust of SOC Automation?As more organizations become buried in a sea of alerts and data, automation is fast becoming the go-to solution. For many, it’s become the most powerful and effective tool for maintaining a safe, efficient and profitable operation. Yet, there are still some who view automation as the “enemy,” particularly those in the security operations center (SOC) realm.

Many of these talented professionals feel wary about handing over their most critical tasks and processes to machine. And they’re not necessarily wrong. Let’s take a deeper look at why this distrust in SOC automation exists and, more importantly, how to overcome it once and for all.

While it’s certainly true that SOC automation is an essential component of any IT operation – especially those that deal with the security aspect – it’s simply not the be all and end all. In reality, automation is meant to supplement, complement and enhance the security operations center. Rather than turning solely to technology as the ultimate answer, a healthy balance can and should be struck that marries machine with human intellect.

The fact is, nobody knows the needs, nuances and opportunities of their organization better than the SOC team. They are the ones in the trenches, day in and day out, handling the ever-increasing workload, putting out fires and working hard to stay a step ahead, both in terms of cyber criminals and the competition. When these talented individuals are able to leverage the power of automation technology to address those needs, capitalize on those opportunities and strengthen their position in the industry and against potential threats, the real benefits of SOC automation can be realized.

For SOC automation to be truly effective, it needs people to influence, oversee and drive its success. It requires seamless integration with existing platforms and across the entire security infrastructure to create end to end processes and workflows. It needs human insight to define and redefine the rules accordingly. With the right strategy, SOC automation can essentially do the “heavy lifting,” alleviating personnel of their manual workload burdens and freeing up top talent to apply their valuable skills elsewhere.

What it ultimately boils down to is perspective and balance. When SOC professionals begin to view automation not as a threat, but rather as a tool to make their lives infinitely easier, that’s when the true value of SOC automation can be realized.

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Ayehu Security Incident Response Automation Software Mentioned in Latest Gartner Research Report

Ayehu Security Incident Response Automation Software Mentioned in Latest Gartner Research Report

Ayehu Software Technologies Ltd., industry leader in developing and marketing enterprise-grade IT process automation software is pleased to announce its inclusion in another Gartner research report.

In this most recent publication, Ayehu was mentioned as a trusted provider of security incident response automation solutions.

The report, entitled The Five Characteristics of an Intelligence-Driven Security Operations Center, addresses security leaders and provides a comprehensive overview of how intelligence-driven security operation centers (SOCs) will need to use tools, processes and strategies to protect their organizations against modern threats. Among the topics covered, the report delves into key challenges SOCs face today and provides expert recommendations for successful evolution from traditional to intelligence-driven SOC (ISOC).

Throughout the report, a common theme emerges which demonstrates the need for security leaders to go beyond traditional threat-detection methodology and preventative technologies and adopt more advanced and sophisticated policies. The main component of these newer, intelligence-driven SOCs is automation. To that end, Security Incident Response Platforms (SIRPs) and Security Operations Automation Platforms (SOAPs) are mentioned, the latter of which includes Ayehu as an example.

“The driving force behind all the work we do at Ayehu is the desire to help businesses of every size and industry better protect themselves against the ever-increasing threat of cyber-attacks,” comments Co-Founder and CEO of Ayehu, Gabby Nizri. “Our passion, hard work and tireless determination to develop a superior IT Process Automation solution are beginning to pay off. We couldn’t be more pleased to be recognized by Gartner, such a respected authority in the IT realm.”

To learn more about how automation can fortify your cyber security incident response policy and help your SOC develop into a more intelligence-driven model, check out Ayehu’s extensive library of eBooks or download and try the eyeShare product free for 30 days.

About Gartner

Gartner, Inc. is the world’s leading information technology research and advisory company. They specialize in conducting, compiling and delivering technology-related insight to help IT professionals and business leaders make sound decisions. Gartner is headquartered in Stamford, CT and currently employs 6,600 associates, including more than 1,500 consultants, research analysts and clients in 85 countries. For more information, please visit

About Ayehu

Ayehu provides Security Incident Response Automation solutions for IT & Security professionals to identify and resolve critical incidents, simplify complex workflows, and maintain greater control over IT infrastructure through automation. Ayehu solutions have been deployed by major enterprises worldwide, and currently support thousands of IT processes across the globe. The company has offices in New York and Tel Aviv, Israel. For more information please visit

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