Streamlining, Scaling and Securing Operations with SOC Automation

Streamlining, Scaling and Securing Operations with SOC AutomationWith security threats multiplying in number, frequency and complexity at an almost mind-boggling rate, the need for smart cyber-security solutions at the enterprise level has never been greater. What was once a concern only of larger organizations or those in certain industries, such as finance or medical, is now something businesses of every size and sector must carefully plan for. It’s no longer a question of if your company will be attacked, but when. Employing a strategy, particularly one that features SOC automation as a central component, can help keep the enterprise safer while also optimizing performance and facilitating a more scalable operation. Here’s how.

Threat Monitoring

Obviously one of the key objectives of the SOC is to constantly monitor, review, analyze and manage a massive volume of incoming data. This can be challenging even for the most seasoned IT professional. Developing security algorithms can help to more effectively identify and assess anomalous information, but it can also lead to identifying false positives. Couple this with the increasing number of alerts coming in and it becomes evident that human workers simply cannot keep up, resulting in a large number of incoming alerts going uninvestigated or being missed altogether.

SOC automation can aid enterprises in managing this volume of incoming data without the need to hire additional staff and while reducing unnecessary time spent on the process. Leveraging intelligent automation technology, almost the entire threat monitoring process can be streamlined and optimized. All incoming alerts are automatically identified and evaluated for legitimacy, which dramatically reduces false positives. Those that are legitimate threats can then be assessed, prioritized and flagged for attention from the IT staff.

Incident Management

Any experienced IT professional will tell you that incident management is more about response than anything else. How quickly can a legitimate threat be identified, isolated and stopped? Unfortunately, most of the damages from security incidents occur in the interim between when the breach is successful and when it is properly addressed.

The most effective and efficient way to handle this critical task is to employ SOC automation as a central part of the process. Experienced security analysts can help develop best practices and build those into incident response playbooks, which work to thwart potential attacks while also documenting the steps necessary to resolve a breach. Improving this process helps to prevent future attacks while also mitigating the damages caused by those that manage their way in.

Personnel Management

It’s no secret that the IT realm is experiencing a significant skills gap, particularly in terms of qualified security professionals. There simply aren’t enough capable candidates to handle the growing demand. As a result, those who are employed are being stretched beyond their limits, which leads to frustration, dissatisfaction and ultimately much higher turnover.

When SOC automation is implemented, technology steps in to bridge the skills gap and take much of the pressure off of existing IT personnel. These experienced professionals can then be freed up to apply their skills more effectively, including the training of newer staff members. Not only does operational efficiency and productivity soar as a result, but employee satisfaction does as well.

Process Optimization

Perhaps we should have listed this one at the top, since it’s one of the biggest benefits of SOC automation. In any case, incorporating automation can make almost every process undertaken by the IT department more efficient. To start, all of the day-to-day tasks and workflows that are absolutely necessary but can be described as mundane and repetitive can easily be shifted to automation.

Furthermore, by automating as many processes as possible, the risks associated with human error can also be eliminated, creating a more streamlined, efficient, effective and accurate operation all around. And with the right SOC automation tool, everything can be documented and tracked, which facilitates process improvement through the identification and development of best practices.

Risk Management

The goal of successful cyber security incident response isn’t necessarily to address and respond to threats, but rather to identify, develop and hone strategies that will help to prevent them from occurring in the first place. Cyber criminals work tirelessly to find new ways to achieve their malicious intent and, as a result, enterprise IT personnel must take every measure possible to beat them to the punch. This cannot be done by humans alone.

With intelligent SOC automation handling the 24/7 monitoring, assessment, action and resolution of incidents, senior IT professionals can focus their efforts on identifying areas of potential weakness so that the appropriate protections can be put in place ahead of time for a more proactive defense.

Could your organization benefit from SOC automation? Find out today by trying eyeShare FREE for 30 days. Click here to download and get started.

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How SOC Automation Can Minimize Time to Remediation

How SOC Automation Can Minimize Time to RemediationOne of the biggest challenges with cyber security is that it’s a problem that cannot simply be solved by spending more money. A great example is the infamous Target incident from 2013. The retail giant had invested a significant amount into security, and had a number of impressive measures in place (as most large enterprises do). Unfortunately, as we all know, those fancy bells and whistles were not enough to protect against the compromise of some 70 million customer records (40 million of which included credit card numbers). This is where SOC automation can be immeasurably beneficial, and here’s why.

First, what can we learn from the Target debacle? After the massive breach, much research and analysis was conducted to determine where the vulnerability was and how it was exploited. It turns out the hackers point of entry was point-of-sale terminals, all of which – coincidentally – had multiple types of malware installed on them. In fact, their monitoring system successfully detected the breach when it first occurred, but no action was taken. Why? Because the sheer volume of incoming threats was simply too much for the human workers at the helm to handle.

While Target’s story may have taken over the headlines (and cost the firm both financially as well as reputationally), it’s really not that uncommon. In fact, these types of situations occur almost daily with other commercial and even governmental organizations, regardless of size or industry. And while the tools in place to monitor incoming threats may be getting more effective, without the right strategy in place, it’s not enough to keep an organization safe. In fact, 36% of security breaches still take several days to be discovered. 27% take weeks or even months. Imagine the damage that could be done in that amount of time!

Many security professionals are struggling to find a way to lessen the amount of time between detection and remediation. SOC automation can dramatically reduce this timeframe, mitigating potential damages (such as what happened to Target). The way it works is relatively simple, yet highly effective. In a traditional SOC, when an operator receives an alert, he or she would have to initiate the next steps manually. This could be time consuming and incredibly error-prone. When these actions are automated, the process is much faster and more accurate. This speeds up response time and minimizes errors with little to no human intervention required.

Automated incident response also an attractive option from a cost standpoint, since most SOC automation tools are compatible and can be integrated seamlessly with a wide variety of existing systems and applications, providing a centralized security platform that offers greater visibility and control. This essentially extends and enhances the ability of other systems and creates a closed-loop process, minimizing the gap between detection and remediation and establishing a much more solid defense against would-be attackers.

Could SOC automation be the tool you need to keep your organization from becoming the next victim of a cyber-attack? Request a product demo or download your free trial of eyeShare SOC automation today.

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