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5 Mid-Year Artificial Intelligence Trends to Watch For

We’ve officially reached the mid-way point of 2020, and what a year it’s been so far! Between political turmoil and the worldwide health pandemic, the economy has seen its share of ups and (way) downs. One thing that has remained constant through all the uncertainty is technology – in particular, artificial intelligence. In fact, AI has quickly emerged as a versatile and viable solution to almost all of the problems businesses are facing currently. Let’s take a look at what our experts believe will take place in the AI sector over the next six months.

An increase in availability and accuracy of data will make AI even more useful.

We don’t mean to beat a dead horse, but we simply cannot state it enough: artificial intelligence is only as good as the data it is fed. Because of this, many organizations that have tried to adopt AI in the past have failed, primarily due to a lack of relevant and accurate data. As technology continues to improve at a lightning pace, however, more and more quality data is becoming available. In particular, today’s technology is now capable of simulating real-world scenarios, which reduces risk and cuts costs, resulting in AI that is even more powerful, accurate and ultimately more valuable.

Collaboration between human and digital workers will continue to increase.

Let’s face it. Artificial intelligence is here to stay. And as we’ve learned over the past decade or so, it’s not here to displace human workers, but rather make their jobs and their lives easier. This trend will continue as we wrap up 2020 and move into 2021. As people get comfortable with the idea of working alongside intelligent bots, more processes and workflows will be transitioned from human to machine, skyrocketing productivity and enabling organizations to maximize the human skills that AI isn’t quite capable of just yet. For many, this will require learning new skills, so prepare accordingly.

AI will play a more prominent role in cybersecurity.

They say the best defense is a good offense, and this is certainly true in the area of cybersecurity. The fact is, cybercriminals are leveraging the most up-to-date technology to carry out their nefarious plots. The most effective way to combat these criminals and ward off their attacks is to utilize the same advanced technology against them – essentially, fight fire with fire. AI-powered intelligent automation will increasingly be used to autonomously and continuously monitor systems and infrastructures, identifying areas of concern and raising alarm before breaches occur and preventing sensitive data from becoming compromised.  

Interactions with AI will become more mainstream and far less detectible.

In recent years, despite tremendous advancements in technologies like natural language processing (NLP), interactions with robots vs. human agents were relatively easy to spot. With NLP algorithms becoming increasingly capable of understanding context, distinguishing between humans and machines will become much more challenging. And even though recent numbers indicate that the majority of people prefer to receive support from humans than robots, as technology continues to advance at a rapid pace, there’s a very good chance that will change. In fact, there’s a good chance that over the next several months, we’ll begin engaging with intelligent bots without even realizing it.  

Remote work and augmented workforces will become part of the norm.

Over the past several months, thanks to a global health crisis, many organizations around the world were forced to make sudden changes to their workforce. One of the biggest shifts was toward a remote work environment. Technologies like AI and intelligent automation have made this transition much more feasible for many. However, as the dust begins to settle, business leaders are discovering that, with the right technology and approach, these types of arrangements are not only possible, but are actually more favorable for the long term. As such, many will continue operating either partially or entirely remotely, leveraging artificial intelligence to augment and balance their workforce.

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4 Tech Trends to Watch for in 2020

4 Tech Trends to Watch for in 2020Technology has been evolving since the dawn of time. As we prepare to enter another new decade, we can expect to see even more accelerated change on the tech front. With so much happening so remarkably quickly, it can be difficult to know which trends to track. To narrow things down, we’ve rounded up the top four adaptations that we believe will bring the greatest innovation and growth in 2020 and beyond. Take a look below.

Intelligent Automation

Not surprisingly, intelligent automation topped our list of technologies that will drive progress and success over the next several years. Thanks to the growing proliferation of cloud computing, big data and increasingly “smart” robotics, the future is a place where automation will no longer be an option, but rather a necessity. Leveraging these highly advanced technologies will enable organizations in every industry to streamline operations, maximize efficiency and uptime, dramatically lower costs and remain competitive.

Intuitive AI

While artificial intelligence plays a role in the big-picture automation trend, its capabilities and ongoing advancements warrant a separate mention on this list. The computers of tomorrow will be able to learn and evolve much the same way we do, which means that in addition to increased computing power, AI will be able to carry out tasks that were once reserved for humans and at a lightning speed. Underlying technologies, like machine learning, facial recognition and natural language processing will enable AI to continue to learn and grow smarter without the need for human intervention.

Voice Command

We’ve already begun seeing rapid and advancing developments in voice technology, thanks to the increasing adoption of voice assistants, like Siri and Alexa. Over the coming months and years, expect to see voice technology continue to develop and improve, particularly in the way of its ability to interpret and understand the context of the spoken word. This is where NLP will really begin to have a significant impact on our day to day lives.

Analytics

Enterprises across the globe are already leveraging analytics as a key driver of growth and innovation. Not only can analytics confirm whether you are successful in your industry, but they can help predict which direction the market will likely head in over the coming months and years. Data processing, facilitated by AI and machine learning, will continue to be used to turn massive amounts of information into actionable insights, as well as identifying issues and recommending next steps.

Without question, we are entering an exciting era in technological advancement. The most exciting part is that you don’t have to wait until next year to experience the power of these amazing tech trends. Download your free 30 day trial of Ayehu today and put the power of intelligent automation, powered by AI and machine learning, to work for you! Click here to get started.

2016 Trends to Watch for In IT Process Automation

2016 Trends to Watch for In IT Process AutomationWhen it comes to IT, one thing is always certain: change. It’s ongoing and seemingly endless. It’s something everyone within this chosen profession must be aware of and prepared for at all times. In the IT process automation realm, technological advancements and ongoing enhancements are occurring at a lightning speed. Are you ready for what’s to come? Let’s take a look at a few of the trends to watch for over the next 12 months.

IoT – The Internet of Things, or widespread connectivity of devices has been quite the buzz in technology circles. More and more applications, tools and devices are being developed, implemented and integrated with one another as we speak. For IT process automation, this will mean a greater ability to bridge the gaps between legacy and existing systems and create a more cohesive and blended IT environment.

Security – The lengths to which would-be cyber criminals will go to obtain sensitive information will only grow and become more complex and sophisticated. As a result, businesses of every size and industry will have to take the necessary steps to protect themselves from becoming the next victim. IT process automation will continue to be the go-to tool for fortifying cyber security incident response strategies.

Self-Service – These days, the ability to handle transactions in our day to day lives without the need for human interaction is on the rise. From online banking to self-checkout at the grocery store, IT process automation is something that all of us experience on a daily basis. In the workplace, wide-spread adoption of self-service portals will provide end users with the ability to handle many of the routine tasks that would normally have required a call or ticket to the helpdesk.

Standardization – In the beginning, automation was typically adopted on a singular-tool basis. In other words, a specific area of need was identified and an automation tool was chosen and applied only to that one area. This meant dozens of tools could be working independently, a scenario that was neither efficient nor cost-effective. Tomorrow’s IT process automation will provide a more comprehensive, cohesive and standardized approach across the board.

Lower Costs – As has pretty much always been the case, 2016 is expected to bring about additional cost savings as a result of IT process automation. Organizations will be able to streamline operations to maximize efficiency levels, shifting everything from mundane tasks to complex workflows away from the human worker and onto technology instead. The result will save businesses money, do more with less and allow them to achieve greater ROI.

What will 2016 bring for your organization? Could IT process automation be the answer to the challenges you’ve been facing?

There’s only one way to find out – try it for yourself! It’s as easy as downloading a free 30 day trial.

Don’t wait. Let technology help bring your business to the next level.





IT Process Automation Survival Guide