Since the adoption of IT operations into the business world, the longstanding debate has been whether or not the gap between those developing the programs and processes and those on the operational end of the spectrum would ever sufficiently be bridged. The theory is simple: if we can improve communication and the overall collaboration between the two, we can achieve greater operational efficiency. Hence, the DevOps movement was established and become the driving force behind making IT process automation movement successful.
It’s All About Collaboration
The goal of DevOps is simple. It’s to break down the barriers of communication between IT departments and teams and facilitate a productive, collaborative work environment that encourages everyone to work together, rather than individually. Studies have consistently shown that when the various departments within a business cooperate and work together, the result is a higher level of productivity, fewer errors and a faster, more efficient turnaround on projects.
DevOps is a Verb, Not a Noun
Over time, the DevOps movement has evolved and developed into much more than just a connection between two teams. It’s become a concept that is being embraced and applied across entire organizations. After all, when something is working so well, why wouldn’t you want to expand on that to see the same benefits in other areas? When different departments throughout the enterprise come together, they not only understand the need for processes, as well as the concepts behind them, but they also develop a more comprehensive understanding of what works best for the company as a whole, not just their own department. It is the concept of DevOps applied organization-wide for optimum results. It is an action, not a result.
Collaboration and Automation Go Hand in Hand
The goal of IT process automation is to address the specific pain points within the organization and overcome them. By working together as a cross-IT-departmental group, DevOps can quickly and accurately identify inefficiencies in the various processes across the organization and eliminate them. Once identified, specific tasks and workflows that were once manual can be shifted to allow technology to do the heavy lifting. Now, instead of wasting time on repetitive day to day tasks, personnel are freed up to focus on more important, critical business matters. Essentially, IT automation promotes a culture of collaboration, which is the very foundation of the DevOps movement.
The future of operational efficiency is here, and the answer is DevOps. But you cannot achieve the goals set forth in the DevOps movement without IT Process Automation.