There’s a common misconception about IT process automation that it’s extremely expensive, a huge pain to implement and that even after you invest a ton of money and spend months getting it up and running, it doesn’t work as promised. To the contrary, automating your IT workflows and processes doesn’t have to be costly or difficult, and it can work amazingly well…provided it’s approached the right way.
Let’s take a look at a concept known as the “crawl, walk, run approach” and how it makes implementing IT process automation easy and effective.
If you think about how a small baby begins to develop and become mobile, you can envision a slow, cautious start. Then, as confidence and experience builds, the child will begin to move faster and accomplish a little more with each endeavor. Using IT automation successfully should be the same. Start out slow, testing the waters by automating one or two simple tasks that are not business critical. Once you begin to get comfortable with the product, you will feel more confident rolling it out to other, more important tasks and workflows.
Learning to walk takes time, patience and support. It’s the same with automation. Don’t get caught up in the pressure to jump in and move too fast. Instead, get the appropriate resources in place before you launch any major automation projects. Support in the form of project managers, process automation experts or process automation engineers will be invaluable during this planning stage. In some cases, the IT automation company you choose will offer this service as part of their package. Others may be able to recommend professionals that will fit with your needs and your budget.
Once you’ve developed a well-thought-out, step-by-step plan, continue the patient pace by building out the steps, workflows and interfaces for each process. Ample testing should be conducted, ideally in a specially designated test environment or during scheduled maintenance downtime. Focus not only on the initial deployment, but also on a change management strategy so that your automated processes and workflows can adapt with future changes to business needs.
Now that you’ve successfully tested and implemented automation, it’s time to pick up the pace. Every runner knows that in order to maintain a steady sprint, proper stretching is required. Once you’ve gone through the initial walking process, it’s time to extend automation to new initiatives and applications. As always, tackle one task at a time until you’re satisfied with the results and then move on to the next. Over time, managing multiple automated workflows and even linking several together will become completely do-able.
Making IT Process Automation Work for You
An important thing to keep in mind is that when it comes to automation, as with most anything else, you get what you pay for. Those free bundled products are probably not all that great, otherwise they wouldn’t be free. Paying for the right IT process automation software, although requiring a monetary investment, can really pay off in the long run when the business benefits begin to significantly outweigh the costs incurred.
The bottom line is, IT process automation doesn’t have to cost an arm and a leg, and it doesn’t have to be a huge headache to implement. Provided you follow the steps above, starting off small and slowly scaling up, you can realize the true benefits of
without all the hassle and without breaking the bank.