With cyber-attacks on the rise and becoming more and more sophisticated, the need for quality security incident response automation products is also increasing. As with any other technology product, there are a wide variety of vendors offering this type of solution, with many new players emerging at a rapid pace. It’s important to note, however, that not all automation products are created equal. Let’s consider the importance of choosing a mature, established IT Process Automation (ITPA) product and the risks associated with electing a newer option.
The lure of newer products typically stems from budgetary needs. An emerging software provider may offer an ITPA solution at a discounted rate to attract more business. The problem with this is, as the old adage states, you get what you pay for. While not all newer products are necessarily bad, there is an inherent risk involved with choosing a product based on price and ending up with something that isn’t quite up to par. The result is often a solution that doesn’t quite meet the needs of the business or cannot perform at the level desired.
The fact is, security incident response is one of the most important tasks for businesses today. Regardless of size or industry, every company in the world is at risk of having their sensitive data compromised, and the implications can be nothing short of devastating. Whether it’s an incident that causes widespread outages or costly system down time or a serious security breech in which confidential information ends up in the wrong hands, businesses can end up on the brink of losing everything.
For something so critical, it’s equally important that the product chosen to prevent such a catastrophic event be of the highest quality. The most effective way to ensure this is by carefully selecting a security IT Process Automation provider that has years of experience in IT Process Automation and can back their product up with real numbers and proof of performance.
One area in which maturity becomes even more crucial is that of integration. Most companies already have security incident and event management (SIEM) tools in place to monitor incoming threats. To maximize security and create a more close-looped, end to end process, the right ITPA product can be easily integrated with the existing monitoring tools. Newer products often lack this ability, or they are not developed and honed enough to integrate seamlessly. This leaves the business at a greater risk, defeating the purpose of the investment in IT Process Automation.
Ayehu has nearly a decade of experience in IT Process Automation and we are continuously exploring ways to bring that knowledge and experience into the SOC world. We have made some excellent progress with clients who run their SIEM tools with our eyeShare solution for SIM-SOC to automate the alert response, incorporate data enrichment into the SIM tools, as well as managed automated containment and risk mitigation. The below image demonstrates the process more clearly.
You care about the security of your business. Don’t settle for less than a robust product from an experienced, mature IT Process Automation partner.