Top 10 Most Automated IT Tasks in 2020

Last month, Ayehu conducted an extensive survey or our contact database with the goal of determining the most common IT processes that they have automated. The survey was sent to over 30,000 IT professionals.

From the comprehensive data that we received in return, we have mapped out the 10 most value-driven use cases. Without further ado, here are the most popular IT tasks that have been automated over the past 12 months.

Most popular IT tasks 2020

These results are consistent with our own “top 10” most automated workflows, as outlined in our free eBook, 10 Time Consuming Tasks You Should Automate. (For anyone looking to extract more meaningful value out of their automation initiatives, this is a tremendous resource.)

Of particular interest from the survey results are some of the “up and coming” use cases that fell within the “other” category. These include:

  • Event correlation
  • Asset health status
  • JIRA ticket sync
  • Microsoft Teams channel update
  • PagerDuty escalation
  • Maintenance window informational events
  • Event dedupe
  • Create/modify incidents in ServiceNow

This growing category of creative use cases demonstrates the agility, flexibility and incredible opportunity that automation presents to forward-thinking IT professionals. Simply put, when it comes to intelligent automation, the sky truly is the limit.

If you’ve not yet experienced the power and possibilities of automation, particularly in terms of cost savings or shorter MTTR, or you’re looking for a better platform for your organization, you can take Fomo for a test drive absolutely free of charge for 30 days.

Click here to download your copy today.  

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