When it comes to the topic of cybersecurity, the most obvious point of contact is typically the CSO (or IT department equivalent for smaller organizations). But while it’s certainly this individual’s job to spearhead the company’s protection against cyber-attacks, it’s not a responsibility that rests solely on his or her shoulders. To the contrary, considering the fact that 43% of all data breaches are caused internally, it’s becoming more evident than ever before that cybersecurity is a shared, company-wide responsibility.
Simplifying the Complex
One of the biggest hurdles IT professionals face when attempting to get non-technical employees on board with cybersecurity is the fact that it’s highly complex in nature. While this is necessary in order to effectively combat would-be attackers, it can be downright intimidating to the layperson, which can lead to resistance and lack of widespread adoption. Providing training that is easily accessible and engaging is of the utmost importance.
To build such a training program, focus on what the employees need to know in order to keep the organization safe rather than the intricate details of what a potential hack might entail. Avoid delving too deeply into muddled topics or using industry jargon to prevent further confusion. Use training methods that are engaging, encourage retention and resonate most effectively, such as video and other dynamic eLearning courses.
Bringing Concept to Reality
There are few things that drive home the importance of a particular subject quite like real-life, hands-on experience. One of the keys to getting all employees onboard and committed to corporate-wide cybersecurity is to allow them to practice the appropriate steps in a live, albeit low-stakes environment. Bring training to the next level by having employees actually perform some of the necessary steps for achieving a stronger, safer network, such as creating stronger passwords.
Furthermore, providing real-time “in the moment” feedback can create a more personalized and therefore more effective learning experience that is much more likely to improve performance and drive home the message being delivered. The more employees work on real, actionable cybersecurity activities, the more they will be able to apply these concepts to real life situations.
Arming the Forces
Lastly, letting employees know that their efforts are backed by the best technology available can help reinforce the critical importance of cybersecurity. Monitoring systems and ongoing automated incident response should not be viewed nor treated as mere business expenses but rather an investment in the ongoing protection of sensitive company data.
The right automation and orchestration solution will not only help fortify your organizational defense, but it will also provide those in charge of IT security with valuable data about their existing workforce. This data can then be used to identify areas where additional training and education are needed.
The bottom line is that cybersecurity is not the sole responsibility of one individual or even just one team. To truly establish a strong, impenetrable defense against today’s savvy cyber criminals, everyone must contribute – from the break room to the boardroom and every role in between. The right education and a solid strategy that incorporates cutting-edge automation technology are the keys to success.