There’s much talk about the so-called skills gap in the cybersecurity realm, particularly as it pertains to a lack of qualified staff. What isn’t mentioned quite so often is the fact that because those who are skilled enough to handle the daunting task of enterprise security are in such high demand, the essentially hold all the cards. For IT leaders, it’s not just about attracting the best talent. It’s about keeping them on for the long haul. Given the competitive landscape, this is no easy task. The one ace you can hold in your pocket, however, is automation.
A recent survey revealed that almost half of today’s cybersecurity professionals receive contact from a recruiter or another party regarding a job opening. Those who hold the title of Chief Information Security Officer (CISO) receive five or more such solicitations each and every week. Even more concerning? The same survey indicated that 44% of security professionals are satisfied in their current job. 15% said they aren’t satisfied at all.
This means that if you’ve got even a few employees who are currently unhappy and a plethora of recruiters knocking down their doors on a regular basis, it’s pretty easy to understand why retention in the cybersecurity sector is one of the biggest challenges organizations face today.
Thankfully, you have the ability to turn things around. It starts with providing your IT team with the tools and technologies they need to do their jobs better and more efficiently – in particular, leveraging automation to streamline manual processes like incident response.
Consider for a moment that 92 percent of organizations field 500 or more cyber alerts each and every day. That adds up to around 15,000 alerts per month. This volume of incoming incidents, coupled with inevitable false positives, can easily lead to alert fatigue, especially considering that the average cybersecurity analyst is only capable of accurately handling around ten alerts per day. In other words, without the right tools, your IT team is drowning and you’re probably going to lose them as a result.
To improve employee satisfaction and retention, IT leaders must take the initiative to automate the many manual, tedious tasks and workflows currently bogging down cybersecurity analysts. This significantly lightens the workload while allowing skilled security professionals to apply their expertise to more strategic projects and perform more interesting and meaningful work. These things can dramatically improve morale and satisfaction, which will make it easier for you to keep your best employees.
With the right cybersecurity orchestration and automation platform, your IT analysts could focus on such initiatives as:
- Proactive threat management. While automation handles incidents that have already occurred, your IT pros can spend their time hunting down potential threats and preparing for them in advance. Being proactive rather than reactive is better for the employee as well as for the organization as a whole.
- Optimize processes and policies. By eliminating the need for manual incident management, security professionals can work on improving existing policies and developing best practices.
- Perform routine system and process audits. With the free time automation affords, your IT team can work on reviewing and analyzing other tools, systems, applications and programs that are currently in use and make necessary changes to improve operations.
- Conduct risk assessments. Automated incident response provides the IT team with the ability to go back to basics, identifying and addressing vulnerabilities and closing any existing gaps in policies and processes.
When it comes to running the most secure, efficient and effective enterprise, retaining top cybersecurity talent is key. The tips and tools listed above should help you keep your IT team happier, more productive and on-board for the long haul so that when recruiters come calling, your employees will gladly send them packing.