Given the fact that the Atlassian company services some 25,000 customers in more than 122 countries around the world, chances are you’re already leveraging JIRA Service Desk for your IT support needs. The problem is, while JIRA has made a name for itself due to its simple set up and ease of use, what it lacks is a robust workflow automation platform.
What if there was a way that you could leverage automation to manage incidents without writing code and automatically remediate those incidents without the need for manual scripting? The good news is, with the right IT process automation tool, you can successfully do just that, ultimately creating a closed-loop process that makes ticket management easy, efficient and highly-effective. Best of all, you can accomplish this in mere minutes.
Want to learn more?
Join us for our next LIVE webinar during which we will demonstrate how to create a bi-directional integration between JIRA Service Desk and your favorite monitoring system in just 5 minutes. The resulting integration will not only allow automatic ticket creation in JIRA Service Desk, but will also allow requests submitted through JIRA to be automatically executed in your environment!
The webinar will be presented completely free of charge on Wednesday, March 23, 2016 12pm EDT / 9am PDT.
If you currently use JIRA Service Desk for your IT support service and would like to learn how you can make the entire process better in just a few minutes’ time, you don’t want to miss this free online presentation. But be sure to sign up right away because space is limited. Hope to see you there!