Ayehu invites you to a Webinar
How to Calculate the Return on Investment (ROI) of IT Process Automation Project
Wednesday, December 10, 2014 11:00am EDT / 8:00am PDT/ 16:00PM GMT
Gartner predicts that by 2015, the use of automation in IT services could result in the elimination of up to 25% of IT labor hours. That’s an extraordinary savings on a macro level, but how does an enterprise calculate the ROI of IT process automation (ITPA) on a micro level, in its own operations center?
Ayehu has put together a resource guide explaining how to calculate various ROI metrics associated with the deployment of IT process automation. The guide includes specific formulas for calculating savings from:
- Task Automation
- Downtime Reduction
- Improvement of MTTR (Mean Time to Resolution)
Looking forward to seeing you!